My Department does not rely solely on printed material to communicate information about social welfare schemes or changes to schemes. All relevant information is published on the Department’s website www.welfare.ie and updated regularly. During 2012 specific information campaigns were undertaken to inform customers of changes to State pension (contributory), State pension (transition), widow(er)’s and surviving civil partner’s contributory pension, national fuel scheme, back to school clothing and footwear allowance and jobseeker’s benefit. These campaigns involved briefings for customer representative groups and the publication of Frequently Asked Questions, drafted in consultation with the representative groups. This information was also made available through the Citizens Information Board website and Twitter.
The Information Leaflets listed have been printed to date in 2012.
Booklet No.
|
Booklet Name
|
Cost (incl. VAT)
|
SW19
|
Rates of Payment 2012
|
€36,770.85
|
SW132
|
Partial Capacity Benefit
|
€395.00
|
SW22
Total Cost of above (incl. VAT)
:
|
Family Income Supplement
|
€4,621.00
€41,786.85
|
In addition, two “mailshots” to customers were carried out in relation to One-Parent Family Payment. These mailshots related in part to changes in social welfare payments but also covered other purposes:
Mailshots
|
Cost (incl. VAT)
|
One-Parent Family Payment (February 2012)
|
€15,186.15
|
One-Parent Family Payment (July/August 2012)
|
€20,515.17
|
Total Cost of these 2 mailshots (incl. VAT)
:
|
€35,701.32
|
Finally, the following forms were printed either due to social welfare changes or were due for reprint in the normal course of events and also included budget changes:
Form Name
|
Type of Payment
|
Cost (incl. VAT)
|
Farm 12 Budget 2012
|
Farm Assist
|
€317.71 (Budget related)
|
OFP (IS) 16
|
One-Parent Family Payment
|
€258.30 (Due for periodic reprint)
|
OFP (IS) 3
|
One-Parent Family Payment
|
€258.30 (Due for periodic reprint)
|
UP2
|
Jobseeker’s Payments
|
Jobseeker’s Payments
|
Total Cost of these 5 forms (incl. VAT):
|
|
€4,129.48
|
In summary, (inclusive of VAT) the Total Cost of all three categories above, relating fully or partly to changes in social welfare schemes amounts to: €81,617.65.