Dáil Éireann Debate, Thursday - 7 March 2013
162. Deputy Brendan Griffin asked the Minister for the Environment, Community and Local Government his views on a matter (details supplied) regarding response times; and if he will make a statement on the matter. [12081/13]
Amharc ar fhreagraUnder the terms of my Department’s Customer Charter there is a commitment to respond to letter and email correspondence within fifteen working days. My Department endeavours to meet this deadline having regard to other competing demands on resources. In the event, I understand that the matter raised in this instance is the responsibility of the Department of Transport, Tourism and Sport and a reply confirming this will issue today.
