I am advised by Revenue that the person the Deputy refers to in his representation is a 'multiple property' owner and is therefore obliged by law to file his Local Property Tax (LPT) Returns online. Revenue advises that it has developed a high grade IT system for LPT, which supports multiple property owners in accessing their individual property records through a single screen. The system is user friendly in terms of filing Returns, calculating liability, and selecting the most suitable payment method from the various options that are available for LPT.
The system is programmed to consolidate all properties linked to multiple owners into a single record so that individuals only receive one contact from Revenue regardless of the number of properties involved. This is the preferred option for the vast majority of liable persons.
The person in question has filed his LPT returns and paid the liabilities through the online system, is fully compliant and does not seem to have any difficulties in either using the system or accessing his records.
Given the nature of the Deputy's request, a member of the LPT team made direct contact to ascertain the nature of the problem and clarified a number of general queries on receipts and accessing records.