Departmental Communications

Dáil Éireann Debate, Tuesday - 13 May 2014

Tuesday, 13 May 2014

Ceisteanna (416)

Stephen Donnelly

Ceist:

416. Deputy Stephen S. Donnelly asked the Minister for Arts, Heritage and the Gaeltacht if any telephone calls in or out of his Department are being, or ever have been recorded, and if so, if he will provide details of the systems used to record and store such calls, the cost to his Department; and if he will make a statement on the matter. [21228/14]

Freagraí scríofa

Minister for Arts, Heritage and the Gaeltacht

My Department does not record any telephone calls made to or from any of its offices or staff. In the interests of completeness, my Department's telephone systems include voicemail facilities whereby, in the interests of good customer service, callers to the Department may leave a message if they wish to do so.