Information about unallocated cases is published monthly on the Tusla website. The most up to date data available is for December 2017. I can inform the Deputy that there were 24,891 open cases nationally at the end of December. Of these, 4,892 were awaiting allocation of a social worker. This information is provided in the following table.
Tusla does not publish data on average time waiting by area. At the end of December 2017, 196 High Priority cases were waiting under 1 month, 189 were waiting 1-3 months, 346 were waiting for 3 months or more, and the waiting time was unknown for 87.
Addressing the number of children who are awaiting the allocation of a social worker is one of my key priorities. I secured funds in Budget 2018 which will allow Tusla to carry out the third year of a 3 year plan to provide for the allocation of a dedicated social worker to all children who need one. Tusla is also funded to recruit family support workers, social care staff and administrative staff to work alongside social workers in supporting vulnerable children and families.
An unallocated case relates to a case about a child that is deemed to need a social work assessment, but has not yet been allocated to a social worker. All urgent and emergency cases receive immediate attention by the local duty social work team. The majority of unallocated cases are new referrals, however they may also include children living with their families who had an allocated social worker, or to a child in care, where there is now a social work vacancy.
I am informed by Tusla that a case awaiting allocation may be listed as 'active on duty'. Tusla indicates that this may include checking with professionals who see the child regularly, or visiting the child and family at home, getting additional information about the child's situation and, in some instances where a child is in care, organising a Care Plan Review and visiting the child.
I, and my officials, will continue to engage directly with the Tusla Board and Senior Management Team to monitor and review progress in reducing the number of unallocated cases and the waiting time for the allocation of a social worker to a case assessed as requiring a social work service.
Cases awaiting allocation by area and priority level
Area
|
High Priority
|
Medium Priority
|
Low Priority
|
Total
|
DSE/WW
|
9
|
96
|
10
|
115
|
DSW/K/WW
|
198
|
412
|
44
|
654
|
DSC
|
0
|
163
|
139
|
302
|
Midlands
|
43
|
177
|
63
|
283
|
DNC
|
0
|
233
|
125
|
358
|
Dublin North
|
0
|
213
|
242
|
455
|
LH/MH
|
19
|
187
|
58
|
264
|
CN/MN
|
16
|
136
|
60
|
212
|
Kerry
|
66
|
20
|
7
|
93
|
Cork
|
162
|
367
|
64
|
593
|
CW/LL/ST
|
7
|
286
|
61
|
354
|
WD/WX
|
68
|
124
|
26
|
218
|
Donegal
|
81
|
297
|
98
|
476
|
SLWC
|
6
|
40
|
10
|
56
|
Mayo
|
0
|
0
|
0
|
0
|
GY/RN
|
74
|
86
|
20
|
180
|
Mid-West
|
69
|
88
|
122
|
279
|
Total
|
818
|
2,925
|
1,149
|
4,892
|