Dáil Éireann Debate, Thursday - 26 April 2018
214. Deputy Róisín Shortall asked the Minister for Transport, Tourism and Sport the methods by which persons can vindicate their rights under the Package Holidays and Travel Trade Act 1995 in cases in which an issue with a package holiday arises; the redress mechanisms that can be pursued by persons against travel agents under the Act; and if he will make a statement on the matter. [18541/18]
Amharc ar fhreagraThe Commission for Aviation Regulation (CAR) is responsible for licensing the travel trade industry in Ireland. In accordance with the Transport (Tour Operators and Travel Agents) Act, 1982 the CAR issues licenses to travel agents and tour operators buying and selling overseas travel.
In addition, in accordance with the 1982 Act, the CAR is responsible for administering a bonding scheme for travel agents and tour operators and for processing claims for refunds and repatriation in the event of a licensed travel agent or tour operator going out of business.
The CAR does not administer the Package Holiday and Travel Trade Act, 1995 referred to by the Deputy which relates more to terms and conditions and consumer issues which fall under the remit of the Competition and Consumer Protection Commission and the Director of Consumer Affairs.
