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Social Welfare Appeals Waiting Times

Dáil Éireann Debate, Thursday - 10 May 2018

Thursday, 10 May 2018

Ceisteanna (294)

Róisín Shortall

Ceist:

294. Deputy Róisín Shortall asked the Minister for Employment Affairs and Social Protection the wait time for case files to be forwarded to the appeals office for each social welfare payment section, in tabular form; and if she will make a statement on the matter. [20758/18]

Amharc ar fhreagra

Freagraí scríofa

The Social Welfare Appeals Office functions independently of the Minister for Employment Affairs and Social Protection and of the Department and is responsible for determining appeals against decisions in relation to social welfare entitlements.

Article 10 of the Social Welfare (Appeals) Regulations 1998, provides that the Minister shall furnish to the Chief Appeals Officer a statement from the Deciding Officer, or on his/her behalf, showing to what extent the facts and contentions advanced by the appellant are accepted or rejected. This is provided along with all other relevant papers so that the appeal may be processed.

In the period January to April 2018 the overall average time for receipt by the Social Welfare Appeals Office of a submission from the Department was 10.2 weeks. The equivalent figure for the full year 2017 was 13.6 weeks.

The average time, in respect of each social welfare payment, for receipt by the Social Welfare Appeals Office of a submission from the Department in the period 1 January 2018 to April 2018 is set in the following table.

I trust this clarifies the matter for the Deputy.

Table: Average time, in respect of each social welfare payment, for receipt by the Social Welfare Appeals Office of a submission from the Department of Employment Affairs and Social Protection in the period 1 January 2018 to April 2018

Scheme

1Department of Employment Affairs and Social Protection - number of weeks

Blind Person’s Pension

8.3

Carer’s Allowance

6.3

Carer’s Benefit

9.7

Child Benefit

13.7

Disability Allowance

6.0

Illness Benefit

10.3

Partial Capacity Benefit

9.2

Domiciliary Care Allowance

17.4

Deserted Wife’s Benefit

9.8

Farm Assist

16.0

Working Family Payment *

12.7

Invalidity Pension

8.6

Maternity Benefit

3.3

Paternity Benefit

5.4

One Parent Family Payment

15.9

State Pension (Contributory)

20.6

State Pension (Non-Contributory)

10.5

Occupational Injury Benefit

11.2

Disablement Pension

9.4

Guardian's Payment (Contributory)

4.2

Guardian's Payment (Non- Contributory)

6.2

Jobseeker's Allowance (Means)

14.2

Jobseeker's Allowance (Payments)

9.0

BTW Family Dividend

15.0

Jobseeker's Transitional

2.8

Pre-retirement Allowance

6.8

Jobseeker's Benefit

5.0

Carer’s Support Grant **

11.4

Treatment Benefit

11.3

Incapacity Supplement

12.5

Supplementary Welfare Allowance

16.4

Widow's, Widower's or Surviving Civil Partner's (Contributory) Pension

15.7

Widow's, Widower's or Surviving Civil Partner’s (Non-Contributory) Pension

6.2

Widowed Parent Grant

13.3

1 It is noted that the average weeks in the Department will include cases that the Department has referred back to the customer for more information/clarification (rather than awaiting action in the Department). A breakdown of that element of the waiting time is not available for report purposes.

* Previously called Family Income Supplement

** Previously called Respite Care Grant

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