I am advised by the Irish Naturalisation and Immigration Service (INIS) of my Department that an incomplete application was returned twice by registered post to the person concerned, firstly on 14 March 2018 and subsequently on 26 March 2018.
On both occasions the incomplete application was returned to my Department by An Post, marked as 'not called for'. This application could not be initially processed as all the relevant documentation was not supplied, for this reason the application was returned, which is stipulated on the application form. Any queries in relation to this matter must be made in writing and should be addressed to, Residence Division Unit 4, INIS, Department of Justice and Equality, 13-14 Burgh Quay, Dublin 2.
Queries in relation to the status of individual immigration cases may be made directly to the INIS of my Department by e-mail using the Oireachtas Mail facility which has been specifically established for this purpose. This service enables up to date information on such cases to be obtained without the need to seek information by way of the Parliamentary Questions process. The Deputy may consider using the e-mail service except in cases where the response from the INIS is, in the Deputy’s view, inadequate or too long awaited.