Dáil Éireann Debate, Tuesday - 12 June 2018
175. Deputy Eamon Scanlon asked the Tánaiste and Minister for Foreign Affairs and Trade the guidelines and timeframe for withdrawing an active passport application at an appointment in the Passport Office; the documentation required when submitting the new or duplicate application at the time of appointment; and if he will make a statement on the matter. [24974/18]
Amharc ar fhreagraApplicants who have submitted a passport renewal application through Passport Express may withdraw their original application and re-apply through the counter application service. This service is designed to accommodate applicants who have upcoming travel plans and have, in error, submitted their passport application through a channel which would not allow the application to be processed before their travel date.
If proof of travel is provided, the counter service allows for applications to be processed in timeframes shorter than those offered by Passport Express and the online passport application. First time passport applications can not avail of this service as the necessary security and identity checks do not allow for expediting of such applications. Full details on eligibility, terms and conditions and timeframes for all individual passport application channels are available on the Passport Service’s website www.dfa.ie/passport.
All applicants who wish to resubmit a Passport Express application must book a counter appointment online at www.passportappointments.ie.
Resubmission of an application will require the original application to be cancelled. Applicants who are cancelling a Passport Express application must submit a written request to cancel their original application at the time of their counter appointment. This written request must be signed by the applicant (or applicant’s parent/guardian in the case of a child’s renewal application). All cancellation requests must cite the application number of the original application.
The applicant will be required to submit all necessary documentation at the time of their appointment, including:
A new fully completed application form, suitably witnessed and accompanied by new photographs.
The full relevant passport fee. Application fees in respect of the original application will be refunded to applicants following processing of the cancellation request. Additional processing fees apply for the counter application service depending on the processing timeframe requested. Full details on all applicable fees can be found on the passport Service’s website here:
www.dfa.ie/passports-citizenship/top-passport-questions/passport-fees/ .
Any required documents that were not submitted in respect of the original application must be submitted before the new application can proceed. Submission of incomplete application forms and supporting documentation will result in the passport application being delayed.
