The person concerned is currently in receipt of a Jobseeker’s Allowance. Her rate of payment was reduced in May 2018 for a number of weeks due to the application of a penalty rate arising from her non-engagement with the Department’s employment services. Full rate was restored when she resumed engagement. The person concerned enquired on 7/6/18 from the Community Welfare Officer if she could be reimbursed for the amount of the rate reduction but was advised that this was not provided for under current legislation. She was given general information concerning an Exceptional Needs Payments and details on how to apply. The person concerned has not submitted an application for an Exceptional Needs Payment to date.
It is open to the person concerned to contact the Community Welfare Service and submit an application for an Exceptional Needs Payment if she is experiencing undue financial hardship. Her application will be assessed and a decision will issue on completion of this assessment.
I trust this clarifies the matter for the Deputy.