Dáil Éireann Debate, Tuesday - 20 November 2018
173. Deputy James Browne asked the Minister for Finance if the Revenue Commissioners will consider introducing an 01 landline phone number for employees, akin to the employer's helpdesk phone number; and if he will make a statement on the matter. [47834/18]
Amharc ar fhreagraAs set out in my reply to Parliamentary Question 45247-18, Revenue launched a new telephony platform on 26 September 2018. The platform facilitates phone calls using standard telephone numbers, including 01 numbers, that do not incur the range of charges currently applied by service providers to 1890 calls.
Revenue has confirmed that the new service already includes an employee specific telephone number at 01-7383636, which operates in the same manner as the Employer Helpdesk.
