Thursday, 24 January 2019

Ceisteanna (282)

Maurice Quinlivan

Ceist:

282. Deputy Maurice Quinlivan asked the Minister for Employment Affairs and Social Protection the wait time for each individual claim section for the forwarding of the file of an applicant to the social welfare appeals office; and if she will make a statement on the matter. [3528/19]

Amharc ar fhreagra

Freagraí scríofa (Ceist ar Employment)

The table attached provides the appeal processing times for schemes in 2018 broken down by weeks spent in the Social Welfare Appeals Office, the Department and with the appellant.

The time taken to process an appeal reflects all aspects of the appeal process including the time spent in the Department reviewing the decision in light of the appeal contentions and/or preparing the appeal submission. 

The time spent in the Department will include cases that the Department has referred back to customers for more information/clarification (rather than awaiting action in the Department).

The Department continues to work with the Social Welfare Appeals Office to reduce time in submitting appeal files and DO submissions.

Tabular statement

Appeals Processing Times by Scheme  01 January 2018 – 31 December  2018

Scheme

SWAO

 

(weeks)

Department of Employment Affairs and Social   Protection

(weeks)

Appellant

 

(weeks)

Totals

Blind Person’s Pension

13.4

11.0

0.7

25.0

Carer’s Allowance

13.2

10.4

0.6

24.2

Carer’s Benefit

12.0

8.9

0.2

21.1

Child Benefit

17.8

13.3

0.4

31.5

Disability Allowance

11.4

5.1

0.5

16.9

Illness Benefit

15.6

9.4

0.6

25.6

Partial Capacity Benefit

15.6

9.8

1.1

26.5

Domiciliary Care Allowance

11.7

15.3

0.4

27.5

Deserted Wife’s Allowance **

18.9

51.7

-

70.6

Deserted Wife’s Benefit

31.9

17.0

-

48.9

Farm Assist

28.6

18.9

0.3

47.8

Bereavement Grant

34.2

1.9

-

36.1

Death Benefit (Pension)

28.3

3.2

-

31.5

Working Family Payment *

16.8

12.8

0.1

29.6

Invalidity Pension

11.7

12.1

0.3

24.2

Liable Relatives

21.2

11.9

-

33.1

Maternity Benefit

17.8

4.4

0.3

22.5

Paternity Benefit

21.1

6.7

-

27.9

One Parent Family Payment

19.0

11.7

0.2

30.9

State Pension (Contributory)

17.9

19.4

0.4

37.7

State Pension (Non-Contributory)

18.6

11.7

0.8

31.1

Occupational Injury Benefit

23.3

7.6

0.4

31.3

Disablement Pension

19.9

12.1

0.2

32.2

Medical Care

12.8

4.7

-

17.5

Guardian's Payment (Contributory)

22.8

5.4

0.4

28.6

Guardian's Payment (Non-Contributory)

16.8

6.5

-

23.3

Jobseeker's Allowance (Means)

19.1

14.0

0.3

33.4

Jobseeker's Allowance (Payments)

16.8

9.9

0.3

27.0

BTW Family Dividend

12.6

12.1

-

24.7

Jobseeker's Transitional

17.1

6.6

-

23.7

Recoverable Benefits & Assistance

12.5

6.3

-

18.8

Pre-retirement Allowance

39.8

7.1

-

47.0

Jobseeker's Benefit

15.7

7.4

-

23.2

Carer’s Support Grant

14.6

10.1

0.2

25.0

Treatment Benefit

0.1

4.5

3.4

7.8

Incapacity Supplement

22.7

11.5

-

34.2

Insurability of Employment

41.2

12.5

0.7

54.4

Supplementary Welfare  Allowance

11.1

16.7

0.3

28.1

Widow/Widower’s Pension (Contributory)

18.5

9.4

0.5

28.5

Widow/Widower’s Pension (Non-Contributory)

16.7

5.7

0.2

22.6

Widowed Parent Grant

20.1

14.3

-

34.5

All Appeals

15.1

9.6

0.4

25.1

* Previously called Family Income Supplement   

** Deserted Wife’s Allowance - involved one very protracted case only.