I am advised by the Revenue Commissioners that many taxpayers prefer to do their business online and at a time of their convenience. To meet that need, Revenue has in place modern, high-quality, accessible and user-friendly online services for taxpayers to manage their tax affairs at a time that best suits them. The Revenue Commissioners continues to enhance those services and, in
line with their strategy to establish the use of electronic channels as the normal way of conducting tax business, a new VAT repayments facility was launched for unregistered farmers on 1 January 2019.
This new facility, which is available through both the Revenue Online Service, ROS, and My Account, is simple to use and will facilitate faster and more efficient processing of repayment claims. This new facility may also be accessed through any smartphone.
Revenue fully appreciates that not every taxpayer will be able to avail of digital services. In such circumstances, I am assured by the Revenue Commissioners that as regards the VAT repayments facility for farmers not registered for VAT, repayment claims submitted by post will continue to be accepted for the minority of farmers who have been granted an exclusion by Revenue from electronic filing. If individuals consider that they qualify for an exclusion, they should set out the reasons in writing to the Revenue Commissioners and the matter will be fully considered.