Tuesday, 17 September 2019

Ceisteanna (76)

Catherine Murphy

Ceist:

76. Deputy Catherine Murphy asked the Taoiseach the number of complaints his Department received under the customer service charter in 2017, 2018 and to date in 2019; and if his attention has been drawn to issues and or problems in having complaints registered. [36423/19]

Amharc ar fhreagra

Freagraí scríofa (Ceist ar Taoiseach)

Ten customer service complaints have been received in my Department since 2017. Five complaints were received in 2017, four complaints were received during 2018 and one complaint has been received to date in 2019. I am not aware of any issues with the registration of complaints in my Department.