There are insolvency protection arrangements in place for customers of tour operators and travel agents licensed to trade in Ireland. These arrangements are administered by the Commission for Aviation Regulation. The meaures include provison for the repatriation of stranded travellers and reimbursements for travel not undertaken.
Customers of the company in question may be covered by the consumer protection scheme if they purchased a package that includes overseas travel.
The customers of the company must complete the relevant claim form and supply supporting documentation as set out in the Commission’s notice, available on its Web site at https://www.aviationreg.ie. For customers of this company, claims must be submitted by 26 May 2020. The Commission will then assess these claims to determine any amount due to the claimant.