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Public Services Card

Dáil Éireann Debate, Tuesday - 30 June 2020

Tuesday, 30 June 2020

Ceisteanna (859)

Jennifer Whitmore

Ceist:

859. Deputy Jennifer Whitmore asked the Minister for Employment Affairs and Social Protection the way in which parents can apply for a public services card to obtain a MyGovID required to apply to the national childcare scheme while her Department has temporarily postponed the appointment service for allocating the card; when departmental offices including Intreo and local offices will reopen for this purpose; if an alternative arrangement can be made for those in need of a card; and if she will make a statement on the matter. [13566/20]

Amharc ar fhreagra

Freagraí scríofa

The SAFE registration process, which my Department uses to authenticate a person's identity, is a face-to-face process which results in the issuing of a Public Services Card (PSC).

Since the outbreak of the COVID-19 pandemic, my Department has temporarily suspended the SAFE registration process.  This decision was taken in order to comply with HSE and WHO guidelines in respect of social distancing.  As a result, it has not been possible for those who wish to obtain a PSC to get one.

My Department has been moving towards a resumption of the SAFE registration process on a phased basis in recent weeks and this is being done in accordance with all relevant HSE and Government guidelines to ensure the health and safety of the Department's customers and staff.  I would hope that SAFE registration will resume in all Intreo Centres in the coming weeks. 

While it is not currently possible for a person to obtain a PSC for the purpose of applying online for the National Childcare Scheme (NCS), they can still apply for the NCS by post.  Those who wish to apply for the NCS by post should contact the Parent Support Centre on 01 906 8530, Monday to Friday from 9am to 5pm.

Any further queries in relation to the application process for the NCS should be directed to my colleague, the Minister for Children and Youth Affairs.

I trust this clarifies the matter for the Deputy.

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