The Passport Service commenced a phased return to full operations on 8 June 2020.
Between 1 July and 16 July 2020, the Passport Service issued approximately 34,000 passport books and cards. Between 1 July and 16 July 2019, the Passport Service issued approximately 38,000 passport books and cards.
On 16 July 2020, the Passport Online system had approximately 8,000 applications under process and a further 18,000 applications which required action from the applicant, such as further supporting documentation or re-submission of a photograph.
It is not possible to extract historical data for applications under process in 2019 for the same time period.
The Passport Service is currently meeting the target turnaround times for Passport Online applications. This is 10 working days for simple applications and 20 working days for complex applications, once the supporting documentation has been received.