According to the records of my Department the person concerned made an application for the exceptional needs payment towards the cost of clothing on 10/7/2020.
This application was refused on the basis that the need was determined not to be exceptional.
The person concerned was advised of this decision by letter on 10/07/2020. She was further advised if she was dissatisfied with this decision she could request a review which should be made within 21 days of the decision letter.
To date, the person concerned has not requested a review.
I trust this clarifies the matter.