Kieran O'Donnell
Ceist:717. Deputy Kieran O'Donnell asked the Minister for Social Protection if she will address a matter (details supplied) regarding a MyGovID account; and if she will make a statement on the matter. [21933/20]
Amharc ar fhreagraTuesday, 8 September 2020
Ceisteanna (717)
Freagraí scríofa
I can confirm that the person referred to by the Deputy has held a basic MyGovID account since 13th July 2020.
With a basic MyGovID account, a person can access a number of services, such as requesting a statement of their PRSI contributions or checking their eligibility to certain benefits.
To hold a verified MyGovID account, a person must have authenticated their identity through the SAFE registration process and they must have a mobile phone and have verified their mobile phone number with the Department.
The reason a mobile phone is required is that, each time a person logs into their verified account, a security code is sent to their mobile phone. They must then enter this code to access their account. This ensures the security of their account and their personal data, and is an essential step in verifying their online identity.
I trust this clarifies the matter for the Deputy.