Dáil Éireann Debate, Tuesday - 3 November 2020
1464. Deputy Róisín Shortall asked the Minister for Health the number of follow-up calls made to incoming passengers on a weekly basis from 5 October 2020; and the number of calls which were successfully answered on a weekly basis, in tabular form [33893/20]
Amharc ar fhreagraThe Passenger Locator Form was launched in an online format in August and supports an enhanced system of engagements with arriving passengers, including the targeting of key public health messages via SMS.
Passengers may be contacted by SMS or phone call to verify their address in Ireland. Contacts of this type are targeted towards passengers arriving from locations with higher incidence rates. Multiple attempts will be made to phone a passenger if the contact center cannot make contact at the first attempt.
The number of follow-up calls attempted to incoming passengers on a weekly basis from 5 October 2020 and the number of successful contacts made with incoming passengers by phone in the same period can be seen in the following table.
|
- |
Number of calls attempted |
Successful phone contacts made |
|
Week 5 – 11 October |
13,721 |
8,493 |
|
Week 12 – 18 October |
11,035 |
5,463 |
|
Week 19 – 25 October |
10,106 |
4,949 |
