Intreo Centres (ICs) are a single point of contact for all employment and income supports. The Centres are designed to provide a streamlined approach, offering practical, tailored employment services and supports for jobseekers.
In the interest of continuing to observe the current public health advice in relation to the Covid-19 pandemic and to safeguard both customers and staff, my Department reduced the Intreo Centres’ public opening hours. These are emergency temporary measures and our opening hours are being kept under review in line with Government guidelines.
ICs are currently open to the public on Monday, Wednesday and Friday mornings. However, staff are always available to provide assistance over the phone or through email.
On-line services are also available through the easy to use online portal www.mywelfare.ie to customers who wish to apply for income supports and / or obtain information on the services provided by my Department.
I trust this clarifies the matter for the Deputy.