Dáil Éireann Debate, Tuesday - 18 May 2021
202. Deputy Holly Cairns asked the Minister for the Environment, Climate and Communications if he has engaged a third-party company to date in 2021 to conduct online and or social media monitoring and or provide reports on social media coverage of his Department; if so, the cost of same; and the name of the social media platforms being monitored. [25783/21]
Amharc ar fhreagraAs part of an effective communications and media relations function, my Department is committed to ensuring that public discourse pertaining to the Department's work is understood in order to better inform policy and communications. My Department recently conducted a competitive procurement process to engage a media monitoring service. The contract was awarded to Truehawk Media Ltd. in January 2021 and is valued at €17,021 p.a. Truehawk Media Ltd. conducts monitoring for items relevant to my Department’s remit across print, broadcast and online media. Twitter is the only social media platform monitored by the service.
