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Passport Services

Dáil Éireann Debate, Tuesday - 13 July 2021

Tuesday, 13 July 2021

Ceisteanna (375)

Jennifer Carroll MacNeill

Ceist:

375. Deputy Jennifer Carroll MacNeill asked the Minister for Foreign Affairs the status of a passport application by a person (details supplied); and if he will make a statement on the matter. [37250/21]

Amharc ar fhreagra

Freagraí scríofa

With regard to the specific application about which the Deputy has enquired, I am advised by the Passport Service that this application was received on 2 July 2021 and no supporting documentation has been received yet. This application will be processed once the applicant submits the required supporting documentation. 

The average possessing time or wait time for a new passport varies depending on a number of key factors including;

- The nature of the application – first time application or a renewal of existing.

- Whether a passport is for a minor or an adult.

- If the application is completed correctly and supported by all necessary documentation in the first instance.

- If the photograph supplied by the applicant met the criteria as described in detail on the application website.

The average time currently for simple adult renewals is 10 working days; complex renewals, including children, is 15 working days and 40 working days for first time applicants. 

First-time applications require additional security measures including robust identity verification and entitlement checking and, as a result, take longer to process than straight forward renewal applications.

In the event that any applicant has urgent or emergency reasons for requiring a passport, they should contact the Passport Service’s Customer Service Hub, by phone or WebChat, to make the Passport Service aware of their situation.

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