Digital COVID Certificates are being issued automatically for persons who have completed a full course of vaccination in a vaccination centre in Ireland. A dedicated team have been working proactively to resolve any outstanding queries and requests sent to the contact centre with the utmost urgency.
Individuals may contact the DCC helpline directly on 1800 807 008 if they are experiencing difficulties, or can access the dedicated online portal: www.covidcertificateportal.gov.ie/en-US/issue-vaccine-cert/
It is also important to note that the EU Digital COVID Certificate is not a requirement for travel, but rather a record of a medical event which can make freedom of movement with the European Union easier.