My officials in the International Protection Accommodation Service (IPAS) have advised me that the person the Deputy refers to has been engaging with the IPAS team. The person in question was transferred because the centre in which the person was living was closed as part of the process of enduring IPAS's reliance on emergency accommodation.
I understand that appropriate available accommodation has been offered to the person in question. In keeping with relevant provisions in the International Protection Act, 2015, I cannot comment in any further detail on this particular matter.
The IPAS team is always available to deal with any complaints from residents and residents are encouraged to engage with IPAS if they are unhappy with any aspect of their accommodation. Where a complaint is significant in nature or a resident is not comfortable raising a complaint with a centre manager, they may make the complaint directly, or through a representative authorised to act on their behalf, to the IPAS Customer Service Team.
The IPAS Resident Welfare team is also on hand to provide any support that the person concerned requires.
Deputy, I trust this information satisfies your query.
