Dáil Éireann Debate, Thursday - 24 March 2022
282. Deputy Johnny Guirke asked the Minister for Social Protection if she can clarify the situation in relation to reports circulating of the possible closure of the Castlepollard, County Westmeath branch office of her Department (details supplied); and if she will make a statement on the matter. [15558/22]
Amharc ar fhreagraThe Department currently has 58 Branch Offices at various locations throughout the country. Each contracted Branch Office is operated and managed, under a contract for services, by a Branch Manager who is required to act as an agent for the Department in the area served by the office. Branch Office managers operate on a contract for service and are independent contractors.
The contract for the delivery of Branch Office services in Castlepollard was due to expire on the 8th of February 2023. However, the Branch Manager has very recently informed the Department of his intention to retire.
The continued provision of Social Welfare services to Castlepollard customers has been prioritised, both in accessing supports online and in-person, including the Community Welfare Service (CWS) and Activation. The Department will ensure that an efficient and quality public service which properly reflects customer needs is provided for all our customers in the Castlepollard area.
I trust this clarifies the position for the Deputy.
