Dáil Éireann Debate, Tuesday - 5 April 2022
531. Deputy Johnny Guirke asked the Minister for Social Protection further to Parliamentary Question No. 283 of 24 March 2022, if a definite undertaking can be given to ensure that the Castlepollard Westmeath branch office of her Department will remain open providing the full range of face-to-face services as at present into the foreseeable future; and if she will make a statement on the matter. [18227/22]
Amharc ar fhreagraMy Department currently has 58 Branch Offices at various locations throughout the country. Each contracted Branch Office is operated and managed under a contract for services, by a Branch Manager who is required to act as an agent for my Department in the area served by the office. Branch Office Managers operate on a contract for service and are independent contractors.
The contract for the delivery of Branch Office services in Castlepollard was due to expire on the 8th of February 2023. However, the Branch Manager has very recently informed the Department of his intention to retire.
The continued provision of Social Welfare services to Castlepollard customers has been prioritised, both in accessing supports online and in-person. This includes the Community Welfare Service (CWS) and Employment Services. The Department will ensure that an efficient and quality public service which properly reflects customer needs is provided for all our customers in the Castlepollard area.
I trust this clarifies the matter for the deputy.
