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Gnáthamharc

Tuesday, 24 May 2022

Written Answers Nos. 454-473

Citizens Information Services

Ceisteanna (454)

Pat Buckley

Ceist:

454. Deputy Pat Buckley asked the Minister for Social Protection if the attention of her Department has been drawn to the decision by the Citizens Information Centre to reduce the number of volunteers in the citizens information office in County Cork from 230 to 100 for the entire country; the rationale for same; and if she will make a statement on the matter. [25720/22]

Amharc ar fhreagra

Freagraí scríofa

The Citizens Information Board (CIB) is the statutory body with responsibility for the Citizens Information Service (CIS). CIB provides funding to eight CIS companies that operate a national network of Citizens Information Centres.

Each CIS is a limited company overseen by a board of directors and makes decisions independently on the delivery of services in their regions. Decisions regarding the delivery of services in Cork are therefore entirely a matter for the Board of the South Munster CIS.

Volunteers have not provided an information provision role in Citizens Information Services for over two years. The updates and changes to information, advice and advocacy that have taken place during the past two years have been unprecedented.

My Department therefore understands that CIB and the CIS have set up a Volunteer Strategy Working Group, which is currently working on proposals regarding the future role of volunteers in the Citizens Information Services. Recommendations from this group will inform CIB and CIS of the most suitable way to re-engage volunteers to support the services and deliver information, advice, and advocacy to the public.

The South Munster CIS Regional Manager recently invited all former volunteers to a briefing session and has sought expressions of interest from potential volunteers.

The future of the role of volunteers is not a ministerial decision but entirely an operational matter for CIB and its regional companies.

Social Welfare Offices

Ceisteanna (455)

Peadar Tóibín

Ceist:

455. Deputy Peadar Tóibín asked the Minister for Social Protection the timeframe for the social welfare office in a location (details supplied) being reopened fully; and if she will meet with the relevant stakeholders. [25743/22]

Amharc ar fhreagra

Freagraí scríofa

The Department currently has 58 Branch Offices at various locations throughout the country. Each contracted Branch Office is operated and managed under a contract for services, by a Branch Manager who is required to act as an agent for the Department in the area served by the office. Branch Office Managers operate on a contract for service and are independent contractors.

The contract for the delivery of Branch Office services in Castlepollard was due to expire on the 8th of February 2023. However, on March 21st, 2022, the Branch Manager informed the Department of his intention to retire due to extenuating circumstances. A 3-month notice period is normally required in these circumstances, which would have allowed for service to be provided by the Branch Manager until June 2022.

On the 6th April 2022, at the request of the Branch Manager and his representatives, the Department waived the 3-month notice period, and the decision to close the office in Castlepollard on Friday 8th April 2022 was made.

The Department has a notice in the former premises to advise customers of the closure and those affected can contact our Intreo Centre in Mullingar by phone (044) 935092 or by emailing mullingar@welfare.ie.

In addition, staff from Mullingar Intreo are also available in the County Council Offices, Mullingar Road, Castlepollard on Tuesday and Wednesday every week from 09.30 to 13.00 and from 14.00 to 16.00 to provide an outreach service for customers. This service is operating since April 12th, 2022.

All options for the continued delivery of services in the Castlepollard area are being examined. In the meantime, the interim arrangements which have been put in place will ensure that the Department continues to provide a quality service to citizens in Castlepollard and the surrounding area.

I trust this clarifies the position for the Deputy.

School Meals Programme

Ceisteanna (456)

Brendan Smith

Ceist:

456. Deputy Brendan Smith asked the Minister for Social Protection if school meals are included as part of a programme for a school (details supplied); and if she will make a statement on the matter. [25749/22]

Amharc ar fhreagra

Freagraí scríofa

The school meals programme provides funding towards the provision of food to some 1,506 schools and organisations benefitting 230,000 children. The objective of the programme is to provide regular, nutritious food to children who are unable, due to lack of good quality food, to take full advantage of the education provided to them. The programme is an important component of policies to encourage school attendance and extra educational achievement.

In recent years entry to the School Meals Scheme has been confined to DEIS schools in addition to schools identified as having levels of concentrated disadvantage that would benefit from access to the school meals programme.

Prior to the introduction of DEIS in 2005, all schools and organisations that were part of the Department of Education and Skills’ initiatives for disadvantaged schools, which included Breaking the Cycle, Giving Children an Even Break, the Disadvantaged Area Scheme, Home School Community Liaison and the School Completion Programme, were eligible to participate in the school meals programme.

These schools and organisations have continued to remain in the programme since the introduction of DEIS in 2005 but their level of funding has been capped at the same rate year on year to allow for the concentration of the scheme on DEIS schools.

Following the publication of the DEIS Plan 2017, by the Department of Education and Skills, the school referred to by the Deputy was identified as having levels of concentrated disadvantage that would benefit from access to the school meals programme. They were invited to participate in the programme for a breakfast club and have since participated in the programme from the 2017/2018 academic year.

Budget 2022 provided funding for all DEIS schools currently in the programme. Any provision to extend the current provision of breakfast/snack and cold lunch to the newly added schools to the DEIS programme, including former non-DEIS schools already in the programme, will need to be considered as part of the budgetary process.

I trust this clarifies the matter for the Deputy.

Citizens Information Services

Ceisteanna (457)

Claire Kerrane

Ceist:

457. Deputy Claire Kerrane asked the Minister for Social Protection if she will advise on the process of reopening Citizens Information Service branches; the number of branches that are now available for in-person appointments or walk-in services by county in tabular form; and if she will make a statement on the matter. [25756/22]

Amharc ar fhreagra

Freagraí scríofa

The Citizens Information Board (CIB) under the aegis of the Department of Social Protection, is the statutory body with responsibility for the Citizens Information service (CIS). CIB provides funding to eight CIS companies that operate a national network of Citizens Information Centres, which in turn has responsibility for the provision of information, advice and advocacy services in its geographic area.

Each CIS is a limited company overseen by a regional manager and board of directors. Each company is responsible for all matters and decisions relating to its staff and operations.

The decision to close or open any office within the CIS network is a matter for the relevant CIS Board as they are responsible for their region’s service delivery.

Many clients continue to access information through phone, email via www.citizensinformation.ie and across social media platforms. CIB and the CIS Boards are committed to the continued ongoing delivery of high-quality services nationally and will continue to provide essential information, advice and advocacy to the citizens of Ireland in the most effective manner possible.

Up to date opening times and details of each CIC is available on www.citizensinformation.ie (Find a Citizens Information Centre). Additionally, the Citizens Information Phone Service (CIPS) is a nationwide service that can be reached on 0818 07 4000, Monday to Friday, 9am to 8pm.

The following table lists the eight regional CIS company areas broken down by county, that are available for in-person appointments or walk-in services:

Region

County

No. of Centres available for drop-in/appointments

Dublin South

Dublin

9

North Connacht and Ulster

Cavan

1

North Connacht and Ulster

Donegal

6

North Connacht and Ulster

Leitrim

2

North Connacht and Ulster

Monaghan

2

North Connacht and Ulster

Sligo

2

North Dublin

Dublin

7

North Leinster

Kildare

2

North Leinster

Louth

2

North Leinster

Meath

3

North Leinster

Westmeath

2

North Munster

Clare

3

North Munster

Limerick

3

North Munster

Tipperary

5

North Munster

Waterford

3

North Munster

Galway

2

North Munster

Mayo

5

South Connacht

Roscommon

2

South Leinster

Carlow

1

South Leinster

Kilkenny

1

South Leinster

Laois

1

South Leinster

Offaly

3

South Leinster

Wexford

2

South Leinster

Wicklow

2

South Munster

Cork

7

South Munster

Kerry

3

I trust this clarifies matters for the Deputy.

Citizens Information Services

Ceisteanna (458)

Claire Kerrane

Ceist:

458. Deputy Claire Kerrane asked the Minister for Social Protection the way that funding allocations were provided to Citizens Advice Services by the Citizens Information Board in 2021 and to date in 2022, respectively in tabular form; and if she will make a statement on the matter. [25757/22]

Amharc ar fhreagra

Freagraí scríofa

The Citizens Information Board (CIB) is the statutory body with responsibility for the Citizens Information Service (CIS). CIB provides funding to eight CIS companies that operate a national network of Citizens Information Centres. Each CIS is a limited company overseen by a board of directors and makes decisions independently on the delivery of services in their regions.

The following is a breakdown of the funding allocated in 2021 to the CISs and the 2022 allocation:

-

2021

2022

North Dublin CIS

€2,351,294

€2,333,767

Dublin South CIS

€2,147,052

€2,131,748

North Connacht & Ulster CIS

€1,984,133

€2,005,269

South Connacht CIS

€1,521,542

€1,509,070

South Munster CIS

€1,978,778

€1,967,679

North Munster CIS

€1,770,402

€1,766,895

North Leinster CIS

€2,283,558

€2,314,788

South Leinster CIS

€1,985,931

€1,957,191

Covid-19 Pandemic Unemployment Payment

Ceisteanna (459)

Pearse Doherty

Ceist:

459. Deputy Pearse Doherty asked the Minister for Social Protection when an electronic notification relating to a returned pandemic unemployment payment will be sent to the Revenue Commissioners in relation to a person (details supplied) in County Donegal; and if she will make a statement on the matter. [25792/22]

Amharc ar fhreagra

Freagraí scríofa

My Department provides the Revenue Commissioners with details of payments of taxable social welfare payments on an ongoing basis in order to assist the Revenue Commissioners in the management of an individual's income tax liabilities.

It is understood that the Deputy's query relates to payments of the Covid-19 Pandemic Unemployment Payment which issued to the person concerned in 2022. While these payments were available for collection at the person's nominated Post Office, they failed to collect them and the payments were subsequently returned to the Department as uncashed. In turn, my Department notified the Revenue Commissioners that the payments had expired. A taxable payments report which issued to the Revenue Commissioners on 19 March 2022 confirmed that the total amount of PUP payments to the person concerned in 2022 was Zero.

I trust that this clarifies matters for the Deputy, but if there is anything further, officials of my Department are available to assist.

Fuel Poverty

Ceisteanna (460)

Paul McAuliffe

Ceist:

460. Deputy Paul McAuliffe asked the Minister for Social Protection if a review of the fuel allowance application by a person (details supplied) will be carried out. [25812/22]

Amharc ar fhreagra

Freagraí scríofa

Fuel allowance is a means-tested payment to assist householders on long-term social welfare payments towards the cost of their heating needs.

The current threshold for the fuel allowance means test is €120 above the maximum weekly rate of State pension (contributory). The person concerned has income from a private pension in excess of €120 per week and accordingly, does not qualify for Fuel Allowance. Where a persons' means exceed the permissible income limit, marginally or otherwise, there is no scope for discretion.

The person concerned was notified in writing that they did not qualify for fuel allowance based on their means.

I trust this clarifies the matter for the Deputy.

Social Welfare Schemes

Ceisteanna (461)

Marc MacSharry

Ceist:

461. Deputy Marc MacSharry asked the Minister for Social Protection if she will extend the free travel scheme to Ukrainian refugees (details supplied) based in rural areas on a temporary basis; and if she will make a statement on the matter. [25854/22]

Amharc ar fhreagra

Freagraí scríofa

The free travel scheme provides free travel on the main public and private transport services for those eligible under the scheme. These include road, rail and ferry services provided by companies such as Bus Átha Cliath, Bus Éireann and Iarnród Éireann, as well as Luas and services provided by over 80 private transport operators. There are currently approximately 1,030,000 customers with direct eligibility. The estimated expenditure on free travel in 2022 is €95 million.

It is really important to note that, in general, access to a free travel pass for those aged under 66 is linked to a person being in receipt of certain primary Social Protection payments such as Disability Allowance, Invalidity Pension, Carer’s Allowance, Blind Pension and Partial Capacity Benefit. A free travel pass cannot be awarded on a discretionary or compassionate basis.

While consideration is always given to any requests to improve or extend eligibility to the free travel scheme, any decision to award a free travel pass on a discretionary or compassionate basis would fundamentally alter the scheme and would require additional funding for the free travel scheme and would have to be considered in the context of overall budgetary negotiations.

Extending the free travel pass to Ukrainian families would also leave the Department open to challenges under the Equal Status Act as it would be conferring additional benefits to this cohort of refugees, while refugees from other countries would not be entitled to the free travel pass.

Under the Supplementary Welfare Allowance scheme, my Department may award a travel supplement, where the circumstances of the particular case so warrant. The supplement is intended to assist with ongoing or recurring travel costs that cannot be met from the client’s own resources and are deemed to be necessary. Every decision is based on consideration of the circumstances of the individual case, taking account of the nature and extent of the need and of the resources of the person concerned.

I hope this clarifies the matter for the Deputy.

Social Welfare Eligibility

Ceisteanna (462)

Bernard Durkan

Ceist:

462. Deputy Bernard J. Durkan asked the Minister for Social Protection the progress that has been made to date in the determination of an application for a jobseeker’s allowance in the case of a person (details supplied); and if she will make a statement on the matter. [25870/22]

Amharc ar fhreagra

Freagraí scríofa

The person concerned applied for Jobseeker’s Allowance (JA) with effect from 04/03/2022. This claim was subsequently closed as requested documentation was not provided and the application could not be progressed.

The person concerned applied for Jobseeker’s Benefit (JB) with effect from 12/05/2022 and this claim is currently being processed. On completion of assessment the person concerned will be advised of the outcome in writing. As the person requested that her application be backdated, she was issued a UP80 form for completion by her employer verifying details of her days/hours of employment as well as her salary and casual dockets for completion by the person concerned outlining pattern of employment for relevant back-dating period. When the completed documentation has been received, the request to back-date the application will be considered and the person concerned will be advised of the outcome.The person concerned applied for a basic Supplementary Welfare Allowance (SWA) with effect from 12/05/2022. This claim was awarded and is currently in payment pending the outcome of her application for JB. The person’s first basic SWA payment was available at her nominated post office on 19/05/2022 covering the period 12/05/2022 to 25/05/2022.I trust this clarifies the matter.

Social Welfare Eligibility

Ceisteanna (463)

Brendan Griffin

Ceist:

463. Deputy Brendan Griffin asked the Minister for Social Protection the reason that a partial capacity benefit was not awarded to a person (details supplied) in County Kerry to allow them take-up therapeutic employment; and if she will make a statement on the matter. [25890/22]

Amharc ar fhreagra

Freagraí scríofa

Partial Capacity Benefit is a scheme that allows people in receipt of Invalidity Pension, or Illness Benefit for a minimum of 6 months, and who are assessed as having a restriction on their capacity for work to take up employment while retaining a portion of their welfare payment.

The rate of payment is based on a medical assessment of the restriction on the applicant's capacity to work. A person who is assessed as having a moderate, severe or profound restriction on their capacity for work may retain 50%, 75% or 100% respectively of their welfare payment.

The person concerned was deemed to have a mild restriction of her capacity for work and therefore she does not satisfy the conditions for receipt of Partial Capacity Benefit.

I trust this clarifies the position for the Deputy.

How to qualify

You may qualify for Partial Capacity Benefit if your restriction on capacity for work is assessed as moderate, severe, or profound. If it is assessed as mild you will not qualify.

To qualify for Partial Capacity Benefit, you need to be currently getting either:

- Illness Benefit (for a minimum of 6 months)

- Invalidity Pension

A person who is in receipt of Invalidity Pension or who has been in receipt of Illness Benefit for a minimum of 6 months may be entitled to take up employment while retaining a portion of their welfare payment.

You may qualify for Partial Capacity Benefit if your restriction on capacity for work is assessed as moderate, severe, or profound. If it is assessed as mild you will not qualify.

To qualify for Partial Capacity Benefit, you need to be currently getting either:

- Illness Benefit (for a minimum of 6 months)

- Invalidity Pension

Social Welfare Benefits

Ceisteanna (464)

Donnchadh Ó Laoghaire

Ceist:

464. Deputy Donnchadh Ó Laoghaire asked the Minister for Social Protection the number of families that receive child benefit payments; and the number of children these are in respect of. [25957/22]

Amharc ar fhreagra

Freagraí scríofa

The number of families in receipt of Child Benefit between 2012 and 2021, and the number of children in respect of whom these payments were made, are shown in the table below. The figures refer to the number of families and children as of 31st December for each year.

Year

Families

Children

2012

608,733

1,162,070

2013

611,366

1,168,582

2014

615,335

1,177,589

2015

619,307

1,187,774

2016

623,141

1,194,869

2017

624,670

1,197,866

2018

628,354

1,202,925

2019

637,007

1,216,475

2020

633,456

1,206,848

2021

630,632

1,197,794

Social Welfare Benefits

Ceisteanna (465)

Donnchadh Ó Laoghaire

Ceist:

465. Deputy Donnchadh Ó Laoghaire asked the Minister for Social Protection the estimated full-year cost of making a one-off annual double payment of child benefit to all recipients in July 2022. [25958/22]

Amharc ar fhreagra

Freagraí scríofa

The estimated cost of making a once-off double payment of Child Benefit in July 2022 would be an additional €172 million. There is no provision in the 2022 Revised Estimate to make such a payment.

This costing is based on the estimated average number of recipients in 2022 and is subject to change in light of emerging trends and subsequent revision of the estimated number of beneficiaries.

School Meals Programme

Ceisteanna (466)

Donnchadh Ó Laoghaire

Ceist:

466. Deputy Donnchadh Ó Laoghaire asked the Minister for Social Protection the estimated cost of increasing the school meals programme budget by 5%, 10%, 20% and 25%, respectively. [25959/22]

Amharc ar fhreagra

Freagraí scríofa

The Department of Social Protection has provided a budget of €68.1 million for School Meals in 2022.

The estimated cost of increasing the budget in 2022 by 5%, 10%, 20% and 25% is set out in the table below.

2022 REV School Meals Estimate (€000): €68,100

% Increase

5%

10%

20%

25%

Cost of Increase (€000)

€3,405

€6,810

€13,620

€17,025

New Cost of scheme (€000)

€71,505

€74,910

€81,720

€85,125

School Meals Programme

Ceisteanna (467, 468, 469, 470, 471)

Donnchadh Ó Laoghaire

Ceist:

467. Deputy Donnchadh Ó Laoghaire asked the Minister for Social Protection the number of children availing of hot free school meals; the number that this equates to in terms of the percentage of the total student population; and the total cost of same. [25960/22]

Amharc ar fhreagra

Donnchadh Ó Laoghaire

Ceist:

468. Deputy Donnchadh Ó Laoghaire asked the Minister for Social Protection the estimated cost of providing hot free school meals to all children currently availing of free school meals. [25961/22]

Amharc ar fhreagra

Donnchadh Ó Laoghaire

Ceist:

469. Deputy Donnchadh Ó Laoghaire asked the Minister for Social Protection the estimated cost of providing hot free school meals to all children attending DEIS primary schools. [25962/22]

Amharc ar fhreagra

Donnchadh Ó Laoghaire

Ceist:

470. Deputy Donnchadh Ó Laoghaire asked the Minister for Social Protection the estimated set-up costs attached to facilitating hot meals being made available in each primary school that currently does not have hot meals and that parents would be charged cost price for. [25963/22]

Amharc ar fhreagra

Donnchadh Ó Laoghaire

Ceist:

471. Deputy Donnchadh Ó Laoghaire asked the Minister for Social Protection the estimated set-up costs attached to facilitating hot meals being available in each secondary school that currently does not have hot meals, that parents would be charged cost-price for. [25964/22]

Amharc ar fhreagra

Freagraí scríofa

I propose to take Questions Nos. 467 to 471, inclusive, together.

The school meals programme provides funding towards the provision of food to some 1,506 schools and organisations benefitting 230,000 children. The objective of the programme is to provide regular, nutritious food to children who are unable, due to lack of good quality food, to take full advantage of the education provided to them. The programme is an important component of policies to encourage school attendance and extra educational achievement.

A budget of €68.1 million has been provided for the scheme in 2022.

Funding provided by the Department is for food costs only. My Department does not impose any costs on parents. All other aspects of the operation of school meals projects, including set up costs, are the responsibility of the school/group. The choice of school meals project and supplier to be used, as well as all financial and health and safety aspects, is the responsibility of the school/group.

As part of Budget 2019, funding was provided for a pilot scheme from September 2019, providing hot school meals in primary schools at a cost of €1m for 2019 and €2.5m in 2020. The pilot involved 37 schools benefitting 6,744 children for the 2019/2020 academic year and was aimed primarily at schools with no onsite cooking facilities.

In Budget 2021, I announced that an additional €5.5m to extend the provision of hot school meals to an additional 35,000 primary school children, currently receiving the cold lunch option. Invitations for expressions of interest were issued to 705 primary schools (612 DEIS and 93 non-DEIS) in November 2020. A total of 281 (256 DEIS and 25 non-DEIS) expressions of interest were received in respect of 52,148 children.

The 35,000 places were allocated to each local authority area based on the number of children applied by local authority as a percentage of the total number. A minimum of one school for each Local Authority area was selected. Thereafter, a process of random selection was used for each area.

Budget 2022 is providing for the hot school meals to be extended from January 2022 to the 81 DEIS schools that submitted an expression of interest but were not selected in the extension to 35,000 children as referred to earlier.

The number of children currently in receipt of hot school meals is 54,236. This represents almost 10% of the total primary school population. There are no secondary school children in receipt of hot school meals as it is aimed at primary schools with no onsite cooking facilities.

The estimated additional cost of providing a hot meal to all the primary school children currently in receipt of school meals is approximately €47.85m.

The estimated additional cost of providing a hot school meal free of charge to all DEIS primary school children is €54.8m.

The estimated overall cost of providing a hot school meal free of charge every school day to every primary school child, secondary school child and every child attending a special school is contained in the attached tabular statement.

I am committed to continuing to grow the hot school meals element of the school meals programme for DEIS schools and building further on the significant extension announced as part of Budgets 2021 and 2022. In this regard, I have commissioned an evaluation of the school meals programme to be undertaken in 2022 to inform future policy decisions on the scheme.

Any extension of the school meals programme or the hot school meals beyond 2022 will need to be considered as part of the budgetary process.

I trust that this clarifies the position for the deputy.

The estimated cost of providing a hot school meal to every primary, secondary and special school child

School Type

Hot Meal

Primary

€288.7m

Secondary

€181.4m

Special Schools

€4.4m

Total Cost

€474.5m

Question No. 468 answered with Question No. 467.
Question No. 469 answered with Question No. 467.
Question No. 470 answered with Question No. 467.
Question No. 471 answered with Question No. 467.

Government Communications

Ceisteanna (472)

Pauline Tully

Ceist:

472. Deputy Pauline Tully asked the Minister for Social Protection the ministerial contact details for persons (details supplied). [26122/22]

Amharc ar fhreagra

Freagraí scríofa

The details sought by the Deputy are set out beneath.

(i) Ms. Heather Humphreys, T.D,

Minister for Social Protection,

Aras Mhic Dhiarmada, Store Street, Dublin 1.

(ii) Mr. Joe O Brien, T.D.,

Minister of State at the Department of Rural and Community Development,

Trinity Point, 10-11 South Leinster Street, Dublin 2.

(iii) Mr. Damien English, T.D.,

Minister of State for Business, Employment and Retail,

Department of Enterprise, Trade and Employment,

Kildare Street, Dublin 2,

Social Welfare Appeals

Ceisteanna (473, 474, 475)

Gary Gannon

Ceist:

473. Deputy Gary Gannon asked the Minister for Social Protection the number of persons currently waiting for an oral hearing for an appeal to the social welfare appeals office broken down by scheme; and the current waiting time. [26265/22]

Amharc ar fhreagra

Gary Gannon

Ceist:

474. Deputy Gary Gannon asked the Minister for Social Protection the number of persons who had an oral hearing for an appeal to the social welfare appeals office in 2020, 2021 and to date in 2022; the benefits and allowances being appealed; and the number of appeals in which there was a favourable decision for the applicant in each benefit and allowance. [26266/22]

Amharc ar fhreagra

Gary Gannon

Ceist:

475. Deputy Gary Gannon asked the Minister for Social Protection the average length of time that an oral hearing appeals to the social welfare appeals office lasts. [26267/22]

Amharc ar fhreagra

Freagraí scríofa

I propose to take Questions Nos. 473 to 475, inclusive, together.

The Social Welfare Appeals Office functions independently of the Minister for Social Protection and of the Department and is responsible for determining appeals against decisions in relation to social welfare entitlements.

When an appeal is assigned to an Appeals Officer for consideration the Appeals Officer makes a summary decision on the appeal based on the documentary evidence presented or, if necessary, holds an oral hearing. The holding of an oral hearing is at the discretion of the Appeals Officer.

Oral hearings have been successfully conducted online and, as an alternative, by telephone since October 2020 and these types of hearings will continue. This remote hearing approach has proven to be an effective way of facilitating an oral hearing previously achieved through the holding of an in-person hearing. An in-person hearing will only be held in any case where it is deemed essential by the Appeals Officer.

It is not possible to state how many appeal cases may require an oral hearing at any one time. However, for those appeals where it is identified that an oral hearing is required, a hearing can generally be arranged within approximately two weeks. The length of time each individual oral hearing takes depends on a number of factors including the circumstances of the case and the number of attendees. A fairly typical hearing takes approximately an hour to conclude. The position in relation to the conducting of oral hearings is being kept under review by the Chief Appeals Officer.

The time taken to process an appeal reflects a number of factors including that the appeals process is a quasi-judicial process with Appeals Officers being required to decide all appeals on a ‘de-novo’ basis. In addition, appeals decisions are themselves subject to review by the High Court and decisions have to be formally written up to quasi-judicial standards.

Significant efforts and resources have been devoted to reforming the appeal process in recent years. As a result, average appeal processing times have generally improved between 2018 and 2021 from 30.0 weeks for an oral hearing in 2018 to 25.5 weeks in 2021, and from 24.8 weeks for a summary decision in 2018 to 13.9 weeks in 2021. The figures for the period January to April 2022 were 22.9 weeks for oral hearing decisions and 14.8 weeks for summary decisions.

The tables below provide the average appeal processing times for appeals by scheme type for the year to the end of April 2022. They also provide outcomes of oral hearings by scheme type in each year from 2020 to the end of April 2022.

Appeal Processing Times by Scheme 1 January 2022– 30 April 2022

-

Average processing times (weeks)Summary Decisions

Average processing times (weeks)Oral Hearings

Blind Pension

15.1

-

Back To Work Family Dividend

13.0

-

Carer’s Allowance

11.8

18.9

Carer’s Benefit

11.3

18.1

Carer’s Support Grant

12.1

34.3

Child Benefit

26.4

22.6

Death Benefit

4.9

-

Deserted Wife’s Benefit

11.3

18.7

Disability Allowance

11.2

18.5

Disablement Pension

19.8

34.7

Domiciliary Care Allowance

22.8

29.9

Farm Assist

16.5

16.6

Guardian's Payment (Contributory)

11.0

-

Guardian's Payment (Non-Contributory)

14.3

-

Illness Benefit

13.7

9.7

Insurability of Employment

165.2

62.6

Invalidity Pension

13.3

16.1

Jobseeker's Allowance (Means)

14.3

25.8

Jobseeker's Allowance (Payments)

12.0

52.6

Jobseeker's Benefit

13.4

23.6

Jobseeker's Benefit O65

11.8

-

Jobseeker's Benefit Self Employed

12.4

-

Jobseeker's Transitional

12.6

17.3

Liable Relatives

8.9

-

Maternity Benefit

10.4

20.9

Occupational Injury Benefit

18.6

-

One Parent Family Payment

17.4

22.9

Pandemic Unemployment Payment

18.1

-

Partial Capacity Benefit

11.0

14.4

Parents Benefit

9.5

-

Paternity Benefit

11.0

-

State Pension (Contributory)

17.4

29.5

State Pension (Non-Contributory)

24.9

31.0

Supplementary Welfare Allowance

12.5

23.8

Treatment Benefit

8.5

-

Widow/Widower's Pension (Contributory)

14.5

-

Widow/Widower's Pension (Non-Contributory)

13.8

-

Widowed Parent Grant

17.1

-

Working Family Payment

16.0

102.1

All Appeals

14.8

22.9

Outcome of Oral Hearing appeals 2020

Scheme

Allowed

Part allowed

Disallowed

Total

Blind Pension

0

1

1

2

Carer's Allowance

184

14

143

341

Carer's Benefit

8

1

3

12

Carer's Support Grant

7

1

7

15

Child Benefit

1

1

7

9

Deserted Wife’s Benefit

2

0

0

2

Disability Allowance

416

19

177

612

Disablement Pension

16

3

14

33

Domiciliary Care Allowance

131

1

51

183

Farm Assist

2

1

7

10

Guardians Pension (Contributory)

3

0

1

4

Guardians Pension (Non-Contributory)

2

0

1

3

Illness Benefit

14

2

6

22

Insurability

12

2

13

27

Invalidity Pension

108

0

46

154

Jobseeker's (Means)

17

9

23

49

Jobseeker's Allowance

18

7

39

64

Jobseeker's Benefit

6

0

3

9

Jobseeker's Transitional

1

0

2

3

Occupational Injury Benefit

2

0

2

4

One Parent Family Pension

6

2

5

13

Partial Capacity Benefit

9

1

3

13

State Pension (Contributory)

7

1

8

16

State Pension (Non-Contributory)

9

8

20

37

Supplementary Welfare Allowance

13

1

17

31

Widow’s/Widower’s Pension (Contributory)

1

0

2

3

Widow’s/Widower’s Pension (Non-Contributory)

1

1

1

3

Working Family Payment

16

2

20

38

Totals

1,012

78

622

1,712

Outcome of Oral Hearing appeals 2021

Scheme

Allowed

Part allowed

Disallowed

Total

Blind Pension

0

1

0

1

Carer's Allowance

144

20

84

248

Carer's Benefit

9

0

0

9

Carer's Support Grant

7

0

1

8

Child Benefit

4

2

2

8

Disability Allowance

226

16

75

317

Disablement Pension

14

0

9

23

Domiciliary Care Allowance

100

2

47

149

Farm Assist

1

0

1

2

Guardians Pension (Contributory)

3

0

2

5

Guardians Pension (Non-Contributory)

0

1

0

1

Illness Benefit

2

0

2

4

Insurability

7

1

1

9

Invalidity Pension

71

3

34

108

Jobseeker's (Means)

8

4

11

23

Jobseeker's Allowance

11

5

10

26

Jobseeker's Benefit

5

1

2

8

Jobseeker's Benefit Over 65

1

0

0

1

Jobseeker's Transitional

1

0

3

4

Maternity Benefit

1

0

0

1

Occupational Injury Benefit

1

0

0

1

One Parent Family Pension

5

2

5

12

Pandemic Unemployment Payment

1

0

0

1

Partial Capacity Benefit

5

0

3

8

State Pension (Contributory)

2

1

4

7

State Pension (Non-Contributory)

8

10

12

30

Supplementary Welfare Allowance

18

4

9

31

Widow’s/Widower’s Pension (Contributory)

0

1

0

1

Working Family Payment

4

0

0

4

Totals

659

74

317

1,050

Outcome of Oral Hearing appeals 2022 to end of April

Scheme

Allowed

Part allowed

Disallowed

Total

Carer's Allowance

43

2

23

68

Carer's Benefit

1

0

1

2

Carer's Support Grant

2

0

1

3

Child Benefit

1

0

0

1

Deserted Wife's Benefit

1

0

1

2

Disability Allowance

75

1

23

99

Disablement Pension

3

1

2

6

Domiciliary Care Allowance

17

0

20

37

Farm Assist

1

0

0

1

Illness Benefit

1

0

0

1

Insurability

3

0

2

5

Invalidity Pension

19

0

8

27

Jobseeker's (Means)

3

0

4

7

Jobseeker's Allowance

3

0

2

5

Jobseeker's Benefit

0

1

0

1

Jobseeker's Transitional

1

0

2

3

Maternity Benefit

1

0

0

1

One Parent Family Pension

3

0

1

4

Partial Capacity Benefit

1

0

0

1

State Pension (Contributory)

0

1

1

2

State Pension (Non-Contributory)

2

2

2

6

Supplementary Welfare Allowance

6

0

2

8

Working Family Payment

2

0

0

2

Totals

189

8

95

292

I trust this clarifies the matter for the Deputy.

Barr
Roinn