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Dáil Éireann debate -
Tuesday, 21 Apr 1998

Vol. 489 No. 6

Written Answers. - Departmental Technology.

Michael P. Kitt

Question:

639 Mr. M. Kitt asked the Minister for Tourism, Sport and Recreation the areas of his Department that use answering machines; the savings involved in each case; and if he will make a statement on the matter. [8742/98]

The Department operates a voice messaging system on all its telephone extensions. This ensures that all calls which cannot be answered immediately are recorded, at no extra operational cost to the Department. Its primary purpose is not to secure savings but to improve the quality of the Department's customer service.

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