The European Consumer Centre, formerly known as the European Consumer Information Centre, a project co-funded by the Director of Consumer Affairs and DG XXIV of the European Commission, completed its second year of operation in 1998. Located in O'Connell Street, Dublin, the centre is a resource for information on cross-Border consumer protection matters. It is part of a network of ten European consumer offices, known as Euroguichets, based in seven member states, which aim to convey the benefits of the single market to all EU citizens.
The centre has a staff complement of six, including a manager, two expert consumer advisers, who are available to provide on-the-spot information to the public about their rights as consumers, a lawyer/litigation adviser, who is also available to provide back-up advice for consumers with specific queries, an information officer and an office administrator.
The centre provides information and advice in consumer rights, and developments in consumer legislation; a litigation advisory service to members of the public who are involved in actions in the Small Claims Court, and a cross-Border consumer advice.