Catherine Murphy
Question:166 Ms C. Murphy asked the Minister for Transport if, in order that the needs of public transport users are met in full, he will add to the Transport 21 project an element that deals with the customer service and service quality elements of public transport provision; if, in view of the fact that numerous service providers are involved in the delivery of public transport, he recognises the need to introduce minimum standards of service quality and customer service to ensure that the Irish public transport network caters for all the needs of its users; and if he will make a statement on the matter. [6647/07]
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