There are a number of avenues available to public representatives to raise matters with me or directly with officials of my Department in respect of direct provision accommodation centres.
Public representatives can make representations on behalf of a person or a group by writing to my office by post or by e-mail or by telephone.
Contact details are available on my Department's website - http://www.justice.ie/en/JELR/Pages/Contact_Us
For your convenience I list them below -
Address: Department of Justice and Equality, 51 St Stephen's Green, Dublin 2, D02 HK52
Email: info@justice.ie
Telephone: (01) 602 8202
Lo-call: 1890 221 227
Public representatives may also raise queries in relation to the status of individual immigration cases directly to my Department using the Oireachtas Mail facility which has been specifically established for this purpose - INISOireachtasMail@justice.ie.
Deputies can, of course, also raise matters through the Parliamentary Questions process.
It is also possible for any resident of an accommodation centre, public representative or member of the wider public to directly contact the International Protection Accommodation Service (IPAS) of my Department by telephone, e-mail, in writing or through an on-line contact page. Full details of the contact numbers and addresses are at:
http://www.ria.gov.ie/en/RIA/Pages/Contact_Us
My Department endeavours to respond to all queries within the shortest possible time-frame.
Responsibility for the provision of accommodation to international protection applicants will transfer to the Minister for Children, Disability, Equality and Integration following the completion of the necessary legislation.