In cases where students had to cancel their Erasmus mobility due to the Covid-19 pandemic, they are entitled to receive the support covering their travel expenses if they were not able to cancel their travel booking and where reimbursement from the carrier company/insurance was not possible.
In any case, the student should provide evidence that a booking was made and that their efforts to recover the costs from the airline/insurance were unsuccessful. If a student had already paid a deposit for accommodation or had incurred additional costs in advance of their departure, this will also be accepted as eligible for reimbursement provided evidence is given which indicates that this expenditure cannot be recovered.