Departmental Communications

Dáil Éireann Debate, Tuesday - 25 July 2023

Tuesday, 25 July 2023

Ceisteanna (58)

Brendan Smith

Ceist:

58. Deputy Brendan Smith asked the Tánaiste and Minister for Foreign Affairs if his Department, and all agencies under the remit of his Department, have their telephone contact details on their websites and on other media platforms; if all stationery and headed notepaper used in correspondence with the public contain relevant phone contact details, taking into account that everybody is not in a position to correspond by e-mail; and if he will make a statement on the matter. [36696/23]

Freagraí scríofa

Tánaiste and Minister for Foreign Affairs

My Department provides telephone contact details on the dfa.ie website to facilitate contact from members of the public relating to citizens services including the Passport Service and Consular Assistance. The Passport Service Customer Service Hub assists thousands of customers every week who are applying for their Passport or for Foreign Birth Registration. Applicants who have a query about their application can contact the Passport Service Customer Service Hub via phone or webchat.

Headed paper issued by my Department includes either the main contact number for the Department (01 408 2000) or a direct contact number.

There are no State bodies under the aegis of the Department of Foreign Affairs.