In the year 1997-98 the full time student enrolment register at 31 October of that year stood at 2,806. The number who sat their summer examinations was 2,647, approximately 94%, giving a drop-out rate that year of 6%. The pass rate was 84% and the failure rate 16%. When the two are put together 1997 and 1998 would equate to about 22%. The number who registered for 1998-99 was 2,832. Of some 2,729 students, 96%, sat their examinations and the failure rate was approximately 16%. In 1998-99 the failure rate has come down to about 20%. We are still monitoring this year. In 1999-2000 the number registered on 31 October was 3,084, 97% of whom sat their examinations, giving a drop-out rate of 3%. The failure rate that year increased to 19% which gives us about 22%. This year, to date, we have been concentrating on the first year students within the institute because that is where the problem lies. This year the number of first years enrolled was 1,266, the number who dropped out was about 157, about 12.4%. The reasons for the drop out are varied: a number of them have taken up employment, some have found the course unsuitable, some have moved on to apprenticeship programmes, eight were for medical reasons, some were for financial reasons and some were for personal and family reasons. The student services manager within the institute is working closely with the welfare team and is monitoring specifically the drop-out rate. We have also taken a number of other steps particularly with the large groups in the institute where we have split them into smaller cohorts particularly in the subject areas where students were having difficulty. We have introduced a tutorial system and that has been beneficial. Beginning with students coming in we have an intensive induction programme and after six weeks we go in to meet particularly the first year students to see what are the issues and the problems and work with them. That has been very successful, particularly last year, in identifying and helping students who may be at risk and students who, for one reason or another, want to go elsewhere or where the course was not for them.