Chapter 9.1 of the Report of the Comptroller and Auditor General reads:
Residential Institutions Redress Board
Background
The Residential Institutions Redress Act, 2002 (the Act) provides for a scheme of awards to persons who were resident in certain institutions and have or have had injuries that are consistent with abuse received while resident in the institutions.
The redress scheme is administered by a Residential Institutions Redress Board (the Board). A Residential Institutions Review Committee (the Review Committee) has also been established to review awards of the Board. The general scope of the scheme was outlined in my 2002 Annual Report.
The redress scheme extends to former residents of 123 institutions regulated by the State. 87 of these were under the supervision of the Department of Education and Science (DOES). 82 of the 123 institutions were managed by religious congregations represented by the Conference of Religious in Ireland (CORI). 95% of the applications to the Board are from former residents of institutions which were managed by these congregations. In addition to claims from residents of DOES supervised institutions, former residents of certain institutions not under the supervision of the DOES can also apply for redress. The Department is examining proposals to extend the scheme to a further set of institutions. It isthe DOES's view that the number of applications to the Board arising from the addition of these institutions would not be significant.
In conjunction with the introduction of the redress scheme, the Government also reached an agreement with eighteen religious congregations, who had been represented in negotiations by CORI, that they would make a contribution of €128m, inclusive of some past contributions, towards the cost of the compensation scheme. In return, the State agreed to indemnify the congregations in respect of all cases where a person would have been eligible to make a claim under the Act, with the indemnity to apply to those cases where litigation was commenced within the following six years. On 5 June 2002, an Indemnity Agreement (the Agreement) to give effect to this was signed between the Minister for Education and Science, the Minister for Finance and eighteen religious congregations.
In accordance with a commitment given to the Committee of Public Accounts I reviewed the claim outturn to date, the likely cost of redress based on current information, the extent to which the State indemnity has been invoked and the progress of the DOES in collecting the contribution agreed with the congregations.
Redress Costs
The redress scheme has now been operating for 18 months and between the introduction of the scheme in December 2002 and 21 June 2004 the Board has received 3,763 valid applications. Applications have been made at a rate of approximately 48.5 per week.
By 21 June 2004 the Board had made 1,277 offers of awards since it commenced hearings in April 2003. The total amount of awards offered was €98.8m. To date, 77% of the total amount paid in awards has been agreed in a settlement process. The balance involved hearings. Table 1 sets out the pattern to date.
Table 1. Awards by Redress Board, December 2002-June 2004
Nature of award
|
Number of cases
|
Total Amount
|
Average award
|
|
|
€m
|
€
|
Settlement
|
973
|
76.4
|
78,500
|
Hearing
|
304
|
22.4
|
73,700
|
Total
|
1,277
|
98.8
|
77,400
|
Applicants have one month to accept or reject an award or submit the award to the Review Committee, which is wholly independent of the Board. The number of cases sent to the Review Committee up to 21 June 2004 was 33. The Review Committee had 10 reviews on hand and had made 23 awards by that date. The details are set out in Table 2.
Table 2. Awards by Review Committee, December 2002-June 2004*
Nature of award
|
Number of cases
|
Total Amount
|
Average award
|
|
|
€m
|
€
|
Initial award by Board
|
23
|
0.96
|
41,565
|
Award following Review
|
23
|
1.08
|
46,740
|
*The awards following review are included in Table 1.
The Board awards costs in respect of expenses incurred in the preparation and presentation of an application. Up to 21 June 2004 the Board had awarded costs, including related High Court costs, in 173 cases. The total amount of these costs was around 15% of the cost of the awards made in these cases.
In cases where agreement about costs cannot be reached, either the claimant or the Board may submit the case to the Taxing Master of the High Court. Following a ruling by the Taxing Master either party has the option of appealing to the High Court. A number of cases have been submitted to the Taxing Master but the process has not yet concluded for any of these cases.
Based on the current level of the Board's own costs and the expected level of claims it is estimated that the Board's total costs (excluding costs paid to applicants) could be of the order of 5% of the cost of awards.
Estimated Redress Scheme Cost
The component elements in any estimate of the cost of redress are
· The number of qualifying persons who will apply for redress
· The extent of any awards made to them
· The extent of any costs which may arise.
Although the scheme has now operated for 18 months and greater estimation precision ispossible there are still inherent uncertainties attached to any calculation. Consequently, I am presenting figures estimated on three different bases:
· An estimate based on a survey of firms of solicitors representing approximately 36% of claimants to the Redress Board up to the end of May 2004
· An estimate based on trends in Freedom of Information (FOI) requests which evidence residency in these cases
· An extrapolation of the claim outturn of the Board.
In addition, I report the Board's own estimate of the likely liability on foot of claims.
For purposes of each estimate, the all-in-cost of awards is estimated at around €93,000 — the average award for cases finalised to date is €77,400 and costs have been estimated at 20%.
Estimate based on Survey of Solicitors
The Redress Board has informed me that almost all applicants to the Board have legal representation.
Using information from a file of FOI requests supplied by the DOES, I compiled a list of 20 law firms who had made 72% of the FOI requests that came from solicitors and around 44% of all FOI requests.
Following consultations with the Law Society of Ireland, and with their co-operation and assistance, I sent a questionnaire to the 20 firms. The information sought was:
· The number of claims submitted to the Board, on behalf of clients, to 31 May 2004
· The number of cases on hand where there was a real prospect of an application being lodged with the Board
· The number of new cases coming to the firm in each month from January to May 2004.
Sixteen firms replied. The results of the survey are set out in Table 3.
Table 3. Survey of solicitors' firms at 31 May 2004 -
|
Claims
|
%
|
Total applications to the Board to 31 May 2004
|
1,338
|
43%
|
Cases on hand at 31 May 2004
|
1,775
|
57%
|
Total cases
|
3,113
|
100%
|
The results of the survey indicate that less than half of the potential claims to the Board had been made by 31 May 2004. However, the rate of receipt of cases by solicitors in 2004 was declining. 6% of the total cases resulted from instructions received in the first five months of 2004.
The solicitors who replied to the survey accounted for 36% of all claims made to the Board in the period to 31 May 2004. If the cases on hand become claims to the Board and claims from these firms continue to represent around 36% of all claims, additional claims arising from cases on hand at 31 May 2004 could be in the region of 4,930. 3,681 claims had already been lodged to the Board at that date. This would indicate that the total number of claims to the Board could amount to something of the order of 8,900.
At a level of 8,900 claims the all-in cost could be around €828m.
Estimation based on FOI Trends
FOI requests are an indicator of potential claims since the information supplied by the DOES is used as evidence of residency. Residency in the case of the remainder is proved byletters supplied by the relevant religious order, detention orders and by various school documents. Information supplied by the DOES on foot of FOI requests may also be used to otherwise support a claim to the Board.
I requested the DOES to carry out an analysis of the information available on the number of potential applicants at 25 May 2004. Information was supplied to me on foot of this request, as follows:
· A set of data on FOI requests
· A set of data on litigation cases, where the DOES is named as a defendant.
In addition, I obtained a set of data in relation to litigation cases, where the Department of Health and Children is named as a defendant, from that Department.
This information was adjusted in order to eliminate litigants whose claims related to non-qualifying institutions and also to eliminate duplicate records. An amended file containing 7,017 cases was compiled. The details are set out in Table 4.
Table 4. FOI and Litigation cases — May 2004
Category
|
Number of cases
|
Total FOI Requests
|
4,603
|
Persons, not litigants, who had made a FOI request
|
1,609
|
Litigants who had made a FOI request
|
6,212
|
Litigants who had not made a FOI request
|
805
|
Total
|
7,017
|
The amended information was then returned to the DOES.
The Minister directed the Redress Board, under Section 26 of the Act, to prepare a report comparing its applications at 10 June 2004 with this information. The Board had received around 3,750 applications at that time. The Board's report in the form of a computer file, which the DOES forwarded to me, included the date of an application, if any, to the Board for each record. The information was returned in a format that ensured that no individual or institution involved in a redress claim could be identified as is required under Section 28 of the Act.
The following trends emerged from a detailed examination of the file:
· 70% of claimants to the Board had sought information from the DOES through FOI requests
· A sizeable percentage of claims are lodged in advance of the FOI request (around 13% in the period May 2003 to December 2003)
· Currently 70% of FOI requests are from solicitors. This proportion has risen steadily over the years. On average 62% of all FOI requests to date are from solicitors
· When FOI requests are tracked on a monthly basis it was noted that they are translating into claims at a steady rate with requests from solicitors converting into claims at a higher rate than cases where a solicitor has not made the request. To date around 46% of all requests from late 1998, when the FOI process commenced, up to 30 September 2003 have resulted in claims.
Different tranches of FOI requests were examined to determine the rate at which they were translating into claims taking account, in particular, of
· The date of the FOI request — different claim rates occurred for requests made before the Agreement and other key milestones in the process
· Solicitor-lodged FOI requests differed in the extent to which they converted into claims (49% to September 2003) from requests lodged by the public (42% to the same date)
· Litigation cases who also had made a FOI request had a much higher associated rate of claim to date (56%) than litigants who had not made a FOI request (30%).
Overall, it was concluded, based on trends to date, that ultimately between 75% and 80% of all FOI requests are likely to translate into claims.
6,212 FOI requests had been made up to 25 May 2004. Requests are running at the rate of 150 per month for the first five months of 2004, down from 2003 which had a rate of around 180 per month for the first half and 160 per month for the latter half. It is difficult to predict what impact the closing date, the processing of foreign cases and the fact that claims to the Board may be made in advance of a FOI request, will have on the volume of requests. It appears prudent to project an average of around 90 per month for the next eighteen to nineteen months. On this basis, the total number of FOI requests would be of the order of 7,900.
In addition, 30% of all claims to the Board to date have been made without a FOI request. Assuming that this reduces over time to 25%, for future claims, the total claim population, based on the trend in conversion of FOI requests into claims and on the trend in non-FOI based claims being experienced by the Board, would be in the range 8,200 to 8,700.
Based on an all-in cost of awards of €93,000 this could yield a liability in the range €763m to €809m.
Estimate based on Claim Outturn
In the first eighteen months of operation of the scheme, 3,750 individuals have made claims to the Board. Assuming claims continue to be received at the same rate and the average all-in cost of awards remains unchanged at €93,000, the overall liability will be of the order of €700m. However, based on the results of the survey of solicitors it appears that less than half of the claims have been lodged at this point.
Estimate of the Redress Board
The Board, in its annual report, noted that it anticipates receiving between 6,500 and 7,000 applications in the 3 years allowed under section 8(1) of the Redress Act 2002. The Board informed the Minister that this is based on information supplied by a number of the solicitors who have presented the most applications to date.
The Board stressed that this estimate was tentative as there are no precedents for this scheme. In addition, the extent to which potential applicants have postponed contact with their legal advisers and/or the Board until later is an unknown factor.
Based on the average all-in cost of awards of €93,000 this indicates a liability in the range €605m to €650m.
Overall Summary — Likely Cost of Redress
Summarising the estimations made above the likely cost of redress has been calculated as set out in Table 5.
Table 5. Estimations of Liability
Basis of estimation
|
Liability
|
Estimate based on survey of solicitors
|
€828m
|
Estimate based on trend relating to FOI-based and non-FOI based claims
|
€763m to €809m
|
Extrapolation based on claim outturn to date*
|
€700m
|
Board’s estimate in Annual Report to Minister
|
€605m to €650m
|
* This is a simple extrapolation based on current claim numbers. Solicitors indicate that the ratio of claims on hand to claims lodged could be of the order of 1.3: 1. Adjustment based on this ratio would suggest an outturn of up to €810m.
|
|
Sensitivity of the Estimates
All the above figures have been estimated based on the current claim and cost experience of the Board. Each 5% change in award levels would call for an adjustment of around €30m-€40m in the final outcome. It is quite possible that movements may be countervailing since initial indications are that cost trends following taxation may create upward cost pressure while award levels may drop if later cases involve less serious injury or consequences.
While there is a reasonable degree of association between the claimload reported by solicitors and that estimated based on the extent to which FOI data is translating into claims the following factors could impact on the ultimate claim levels:
· Whether the steady trend in translation of FOI requests into claims continues and non-FOI based cases continue to represent at least 25% of the total claims received by the Board
· The extent of overseas cases — during the examination of the file of FOI requests it became clear that, while there was a significant number of requests from solicitors' firms based in the UK, as yet, only a small proportion have become claims to the Board.
The estimates, therefore, will need to be revised periodically to take account of emerging information. Particular uncertainties relate to:
· The impact of cost taxation outcomes on future costs
· The characteristics of the residual population bearing in mind that injury and damage may adversely impact on their capacity to pursue claims
· The nature of the injuries suffered by more recent claimants compared to those whose claims have been finalised.
Only five nil awards have been made to date. Consequently, no downward adjustment for spurious claims is considered necessary.
In regard to the estimation of the redress liability the Accounting Officer drew attention to the fact that the average award has dropped from €84,000 in September 2003 to €77,400 in June 2004 and the rate of receipt of application had dropped from 50 to 48.5 per week. He stated that these figures would seem to reflect the DOES view expressed in my 2002 Report that it is possible that these averages will continue to fall. However, he stressed that any estimate will remain problematic as it involves surmise and conjecture and any view on the DOES former estimate of €508 million should have regard to that context.
Costs arising from the Indemnity
The indemnity has been invoked in relation to three cases. The total amount of the settlements in these cases was €380,000 while costs are of the order of 30% bringing the total cost to the State to almost €500,000.
In addition, the DOES has retained the services of the firms of solicitors who acted for the congregations in relation to litigation cases prior to the signing of the Agreement and has agreed a level of fees for the management of the files and the provision of specific legal services in respect of the files. The fees agreed, effective from 5 June 2002 were:
· An annual fee of €250 for each of the first hundred cases
· An annual fee of €150 for each of the next hundred cases
· An annual fee of €50 for each of the remaining cases
· A fee of €250 per hour for specific types of legal work on a case.
The firms of solicitors were asked to put measures in place to ensure that, as cases are dealt with by the Board, they are removed from the list of open files.
The DOES informed me that the total fees payable to solicitors for the first full year was of the order of €750,000. The management of the indemnity files is to be transferred to the Chief State Solicitor's Office (CSSO) with effect from October 2004 and the solicitor firms involved have been so informed.
Implementation of the Agreement
The Agreement provided for a contribution of €128m by the congregations made up as follows:
· General Contribution€28.44m
· Education Fund€12.70m
· Property€76.86m
· Counselling and Support€10.00m
The general contribution and the payment towards the Education Fund were duly made in accordance with the terms of the Agreement. In addition, the congregations contributed further cash payments totalling €4.99m in substitution for property of an equivalent value.
The total awards and medical and legal expenses paid to claimants by the end of June 2004 amounted to €86.95m. This has been funded from the proceeds of contributions from the congregations (€30.44m), interest earned on that contribution (€0.54m) and Exchequer funds (€55.97m). At 30 June 2004, €2.99m by way of the general cash contribution is held by the Minister for Finance and is available to fund future awards.
Education Fund
The Agreement allocated €12.7m of the contribution of the congregations to be used by the State for educational programmes for former residents of institutions and their families.
An ad-hoc committee was formed comprising one representative each from the Further Education Section of the DOES and the National Office for Victims of Abuse (NOVA), one representative from each of the four support groups affiliated to NOVA, the Adult Education Officer at City of Dublin VEC and the Adult Education Facilitator at NOVA. The committee advised on how the fund should be administered and developed a draft application form together with a document setting out criteria for eligibility for a grant scheme to operate from the academic year 2003 — 2004.
Applications by former residents of qualifying institutions and their families are assessed by the Adult Education Facilitator at NOVA to determine if they qualify under the criteria laid down by the committee. Following a recommendation by the facilitator, grants to cover the cost of fees and materials are paid by the Further Education Section in the DOES. To date approximately €502,000 has been paid under the scheme. The Education Fund is held in an account administered by the Minister for Finance and the value of this fund at 30 June 2004 after taking account of interest earned is €12.94m. The DOES has informed me there was some concern regarding the legislative basis for the operation of the Education Fund and that, with the agreement of the Department of Finance, payments to date have been charged to the Vote pending the enactment of legislation.
The DOES intends that the legislation will provide for the establishment of the fund as a separate self-financing entity with a managing board or committee made up of representatives of survivors, the wider education sector and other interested parties.
Property Contributions
Two categories of property were eligible to satisfy the contribution of the congregations:
· Up to €40.32m could be provided by way of property which had been transferred to the State, State agencies, local authorities or voluntary organisations between 11 May 1999 and the date of the Agreement. There was, however, provision for the substitution of other property or cash in the event that this element of the contribution could not be fully satisfied from transfers in that period (previously transferred or substituted property).
· Further transfers of property which were to be made to the State, or its nominees, as soon as practicable after the signing of the Agreement, to the aggregate value of €36.54m (post-agreement property transfers).
Previously Transferred or Substituted Property
By the end of July 2004 the DOES had accepted, in principle, a total of 27 properties and valuations have been submitted for all but one of these by the congregations. The transferees and valuations of the 26 properties are outlined in Table 6.
Table 6. Previously transferred or substituted property accepted in principle by DOES — July 2004
Transferee
|
Properties
|
Valuation
|
|
|
€m
|
DOES
|
7
|
7.04
|
Voluntary Organisations
|
13
|
17.02
|
Local Authorities
|
3
|
3.59
|
Health Boards
|
3
|
0.78
|
Total
|
26
|
28.43
|
The properties accepted comprise 17 properties which had been transferred prior to the signing of the Agreement. These properties had an aggregate valuation of €21.06m. In addition, by the end of July 2004, a further €7.37m of the contribution had been made in the form of replacement properties offered in instances where original properties were rejected. While the originally offered properties were transferred prior to the Agreement, the replacement properties represent new transfers. One further replacement property was still being considered in July 2004.
The current position in regard to validation is:
· The congregations have submitted professional valuations for 26 of the 27 properties accepted in principle.
· Independent valuation by the Valuation Office of a sample of six properties resulted in five properties being accepted at the initial valuation submitted. A further property has been accepted, in principle, at a lower valuation put on it by the Valuation Office.
· The aggregate value of the accepted properties which were independently valued is €17.02m.
· The value of past grants made by the State in respect of these properties has not yet been determined as it must await completion of the acceptance in principle process.
· The responsibility to establish that a transferor holds a good title to a property rests with each transferee.
· 13 of the properties which the Department has accepted in principle are properties which had been transferred to voluntary organisations. The Agreement provides that any such properties are required to have restrictions on alienation, whereby the transferee cannot dispose of them within a 25-year period without the consent of the Minister for Finance. The Department has sought the advice of the CSSO on the options available to restrict alienation and the CSSO has entered discussions with the congregations regarding the drafting of a Deed of Covenant between the congregations and the transferees.
Overall Summary — Previously Transferred or Substituted Property
The total target set in the Agreement was €40.32m. The DOES has accepted, in principle, 26 properties with an aggregate valuation of €28.43m. The DOES is awaiting the valuation of one property which has been accepted, in principle, and continues to examine one further replacement property offered.
Post-Agreement Property Transfers
The Agreement set a target of €36.54m as the contribution under this heading. By the end of July 2004, when account is taken of cash contributed in substitution for further property, this target had been exceeded, subject to valuation and good title.
By that date, the DOES had accepted, in principle, a total of 35 properties. The transferees of these properties are set out in Table 7.
Table 7. Post-agreement property transfers accepted in principle by DOES — July 2004
Transferee
|
Properties
|
Valuation
|
|
|
€m
|
DOES
|
4
|
5.11
|
Eastern Region Health Authority
|
3
|
1.97
|
Southern Health Board
|
19
|
13.49
|
Mid-Western Health Board
|
2
|
0.66
|
South-Eastern Health Board
|
5
|
1.89
|
Dublin City Council
|
1
|
8.90
|
Office of Public Works
|
1
|
1.27
|
Total
|
35
|
33.29
|
In addition to the acceptance of property valued at €33.29m, the congregations had paid €4,987,500 to the DOES in lieu of property as follows:
· €4,000,000 from one congregation in respect of a property which the DOES had rejected as not qualifying under the terms of the Agreement
· €987,500, the proceeds of the sale of a property which was the subject of a CPO.
As a result, the congregations have contributed the equivalent of €38.28m, €1.74m in excess of the target of €36.54m for this heading.
The congregations submitted professional valuations for properties. The transferees have been requested to obtain independent valuations of properties and submit these to the DOES. Up to the end of July 2004 the DOES had received these valuations in respect of 27 of the properties which have been accepted in principle.
In regard to previous State grants in respect of the properties, the DOES has written to the Health Boards, who are the transferees for a number of the properties to be transferred, requesting them to inform the DOES if any grants have been paid in respect of the properties being transferred.
The responsibility to establish that a transferor holds a good title to a property rests with each transferee.
Counselling and Support
The Agreement provided that the Congregations' contribution could take account of counselling and other support services for former residents of institutions and their families, already provided or to be provided, to the value of €10m.
In 1997, CORI had established an organisation called Faoiseamh with the aim of providing a confidential listening service and face-to-face counselling for adults who, as children were abused by religious or diocesan clergy. Congregations could also provide counselling and other support services other than through Faoiseamh.
In the course of the negotiations the congregations had stated that much of the €10m contribution related to counselling and other services which had already been provided. The DOES sought details from the congregations' legal advisers.
Following the initial replies from the congregations' legal advisers, in May and June 2003, the DOES informed me that it was concerned that expenditure incurred could include the cost of services offered to victims of diocesan abuse as well as that provided to former residents of the institutions.
The congregations have reported that in addition to contributions to Faoiseamh of €4.53m to date, there was also a further €7.1m of qualifying expenditure for counselling and other support services. Also, in regard to the service generally, the congregations have maintained that they are committed to the continuation of counselling services for as long as they are required.
In response to the DOES's further enquiries the congregations' legal advisers delivered a file of documents to the DOES in June 2004. The DOES is currently examining this file to see if it provides the evidence required to support the qualifying expenditure claimed by the congregations.