The main purpose of the school transport scheme is to ensure that pupils, who might otherwise have difficulty in attending school, can do so on a regular basis.
The scheme conveys over 130,000 pupils, at both primary and post-primary levels, to school at present. In providing this service in the region of 2,850 vehicles are required daily covering approximately 5,600 routes to school.
The vast majority of school transport users are satisfied with the service provided. However, a number of users appeal to my Department each year for changes to be made in the delivery of the service to meet their particular needs. In order to increase transparency in the delivery of the system and to demonstrate to our customers that such appeals are treated in an efficient and objective manner, an independent appeals board will be established. It is proposed that the appeals board will commence its operation in January. Arrangements relating to its composition and operation are at an advanced stage, as is the preparation of suitable material to promote public awareness. I propose to make an announcement on these matters in early January and will forward details to the Deputy.