The person is not under any obligation to provide employment or employer details to the JobPath provider but, if they wish to do so and avail of the in-employment support offered, all information will be treated confidentially. It is not necessarily the case that the Department holds employment history of all individuals who are referred to the JobPath service.
JobPath providers work with the referred person to identify and overcome barriers to employment, this may include a review of past work history. In addition, the JobPath providers are required to offer in-work support to the person for up to twelve months while they remain in employment. This includes scheduled contact with the person as well as ad-hoc contact should they need immediate support or advice. This may be particularly important for those in temporary or part-time employment to provide the specific support needed to progress to more sustainable permanent employment.