Thank you, Chairman. My comments relate primarily to the issue of redundancy debt and the level of historic debt under the redundancy payments scheme, which was commented on in the Comptroller and Auditor General's annual report for 2007.
Redundancy and insolvency payments are paid from the social insurance fund, which comes under the remit of the Department of Social and Family Affairs. However, my Department administers these payments in accordance with the redundancy and insolvency Acts, and my Department maintains and prepares the accounts for these payments.
Under the Redundancy Payments Acts, when an employee is made redundant the onus is on the employer to pay a statutory lump-sum payment to that person. Employers make regular payments into the social insurance fund through PRSI contributions. Accordingly, when an employer makes a statutory lump-sum payment to an employee, that employer is entitled to claim a 60% rebate from the fund. The redundancy payments section of my Department processes applications from employers for these rebates. The section also pays statutory lump-sum payments directly to employees in cases where an employer fails to pay the entitlement, and seeks to recover the appropriate contribution from the employer by way of follow-up action. It is these latter cases that give rise to the redundancy debt in the social insurance fund.
In liquidation, receivership or bankruptcy cases, the Department seeks to recover 40% of the redundancy payment from the employer, on the basis that he or she would, under normal circumstances, have been entitled to reclaim the balancing 60% from the social insurance fund. In cases where the employer has refused to pay the statutory redundancy entitlement to staff, 100% recoupment is pursued by the Department. The logic underpinning the legislation is that the employee is protected first in cases where the employer has defaulted.
As the Comptroller and Auditor General's report points out, the accumulated redundancy debt stood at €37.7 million at the end of 2007, compared to €13.5 million at the end of 2002. In his report, the Comptroller and Auditor General expressed concern that there had been no active pursuit of historic debt since 2001 and that this might have compromised debt collection. It is important to clarify that while there was no dedicated recoveries unit operating in the Department between 2002 and 2007, recovery was sought in respect of all debt arising to the social insurance fund in that period.
Up to 2001, the Department had a dedicated recoveries unit which operated alongside the redundancy and insolvency payments sections. However, due to a sharp increase in redundancy applications in 2001, it was necessary to divert staff from the recoveries unit to the redundancy payments area to process payments. The number of redundancies grew from 10,799 in 2000, to 16,085 in 2001, an increase of 49%. A further 52% increase in 2002 saw redundancies rise to 24,432. This coincided with a period of strong economic growth and increasing numbers in the labour force. While it may appear to be counter-intuitive that redundancies should increase at a time of economic growth, the competitive pressures in the market place contributed to the significant increase in the level of redundancies. The economic environment was positive but the level of churn in business was high.
At that time, delays of up to 26 weeks in processing redundancy applications were not uncommon. Accordingly, it was decided that the priority was to assist redundant workers by ensuring that they received their entitlements as promptly as possible. In the absence of additional staff to cope with the increased workload, the Department redirected resources from the recoveries unit to process these payments.
Nonetheless, formal recovery letters continued to issue to employers who failed in their obligations to pay statutory redundancy to their staff and who owed a debt to the social insurance fund. These letters sought payment of the amount due from the employer. Attention was drawn to the fact the Minister's claim was a priority debt which had to be treated as a preferential claim. Despite the absence of a specific recoveries unit, moneys were recovered through this process, including €4.5 million in 2004 and €2.2 million in 2005.
In parallel with the need to redirect staff to deal with the growth in redundancy payments, new legislation was introduced in 2003 which enhanced redundancy entitlements for employees. This required a complete overhaul of the IT systems in the redundancy payments section to cater for the new provisions. The new system went live in 2005. However, the development of the system, like the processing of payments, was resource-intensive.
It is important to point out the outstanding redundancy debt was not forgotten or dismissed in any way over the period in question. It was money paid out to recompense employees for their statutory redundancy entitlements in cases where their employers had either been unable or unwilling to make the payment.
A review of the redundancy and insolvency recoveries process was undertaken by the Department in 2006. Arising from this review, I agreed a dedicated recoveries unit should be re-established in the Department and that a write-off committee should be formed to identify and write-off debts which were considered irrecoverable.
The recoveries unit was set up by the end of October 2007 and work commenced on analysing historic debt and identifying sums that might be recommended for write-off. The debts in question arise in adverse financial circumstances for companies experiencing a downturn in trading activity and the prospect of recovering the debt is not good in all cases. In this context, the age of the debt is not the key driver of recoverability. There are instances which show significant debts were recovered after the elapse of more than ten years. Rather, it is the financial circumstances of the company, if it has managed to continue to trade at all, that is a stronger factor in determining the prospect of debt recovery.
The new write-off committee was established in April 2008. By the end of last year, it had identified historic debt to the value of €8.5 million which it considered irrecoverable. Up to €2.5 million of this amount related to redundancy payments, while a further €6 million related to insolvency payments. These amounts have now been written off in the social insurance fund accounts.
The recent downturn in the economy has seen significant increases in the number of redundancies reported to the Department. In 2008, the number of redundancies totalled 40,607. This represents an increase of more than 15,100 redundancies on 2007, a rise of 59%. The Department has once again had to redeploy additional staff to the redundancy payments area to provide the best possible service to applicants. These staff have been redeployed from other areas of the Department and the recoveries unit has not been affected. However, the workload on the recoveries unit has grown, as the level of new debt is increasing in proportion to the number of redundancies. This is borne out by the fact that, in spite of the write-offs at the end of 2008, and approximately €1 million being achieved in debt recovery, the accumulated redundancy debt has risen to approximately €48 million. I am confident, however, that we are in a stronger position to pursue this debt than we have been for some time.
Significant improvements in service delivery have taken place to clients in the redundancy payments area over the past several years despite the increase in statutory redundancy claims. In general, on-line claims for rebates are processed within a ten to 14 week timeframe, while manual claims are processed within 16 to 20 weeks. Priority is given to making lump-sum payments directly to employees whose employers have not paid their statutory entitlements. These payments, as a rule, are paid within a six-week timeframe.
While service delivery targets have suffered in more recent times due to the increase in the number of redundancies notified to the Department, the decision to reallocate staff in the Department to the redundancy payments function will help to alleviate these pressures on service delivery. It is an area being kept under constant review as the volume of demand continues to rise.
The Department has taken steps over the past 18 months to ensure the recovery function is once again the focus of a dedicated resource and I am committed to ensuring it remains so. Where moneys are deemed irrecoverable, mechanisms are in place to write off these amounts after all other avenues of recovery have been considered.
Over the past few months, a considerable amount of work has been carried out in determining the nature of the outstanding debt and in assessing its collectability. The Department has an accurate profile of individual debtors and the amounts owed by them. It also has a categorisation of their legal status, be they sole traders or companies, and whether the companies are in liquidation, dissolved or still trading. This information is informing our opinion on the recoverability of the debt and is enabling the active pursuance of companies who continue to trade.
Regarding the overall Vote for the Department of Enterprise, Trade and Employment, total gross expenditure in 2007 amounted to €1.477 billion, including €16.322 million in unspent capital allocations carried over from 2006. The breakdown of this expenditure according to key programme areas in the Department has already been provided to the committee, along with the strategic objectives and outcomes for each programme area for 2007.
Under the delivery of strategic goals programme area, the Department operates an internal audit function which provides an important independent perspective on the Department's financial management systems and procedures. The internal audit unit's work programme is overseen by an audit committee, which is chaired by a former head of the Revenue Commissioners. The committee also includes two other members external to the Department, as well as two departmental members.
During 2006 and 2007, the internal audit unit conducted a total of 16 internal audits and reviews including financial controls and procedural arrangements in several offices and sections of the Department; procurement procedures in several sample areas; payment procedures in the Department's finance unit, records management in the Department; and various Structural Funds programmes.