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Dáil Éireann debate -
Thursday, 3 Jul 1952

Vol. 133 No. 2

Estimates for Public Services. - Committee on Finance. Vote 54—Posts and Telegraphs.

I was saying that I should like to see a telephone in every country post office, but I should also like to put in a plea for a round-the-clock telephone service. I cannot see any reason why the telephone should be shut off at 8 o'clock in the evening, nor do I think the Department are giving service to the public by giving a telephone service from 8 o'clock in the morning until 8 o'clock in the evening, and for a couple of hours on Sunday morning In other countries, one does not find these extraordinary telephone facilities, and I, as a medical man, know perfectly well the difficulties that arise through the shutting off of the telephone at 8 o'clock. It is safe to say that practically all emergencies in respect of medical and veterinary work arise at night and I have had firsthand knowledge of that situation myself. Being in a particular district and perhaps trying to contact a hospital in Dublin in order to get a patient away urgently. I find the time coming to 8 o'clock. There is perhaps an hour's delay in getting the call through, and, by the time I have a chance of getting on, the telephone exchange is cut off. It means that I have had to pack up and go to the nearest town to get my call.

I must say that there has been a very great improvement in the extent of telephone facilities. Some few years back quite a few of our bigger towns, towns with a population ranging up to 5,000, had limited telephone facilities. Ten years ago some closed at 8 o'clock, some were subsequently extended to 10 o'clock, some are closed at midnight now. I cannot see any sense in that.

I can see that the Department of Posts and Telegraphs is not a very profitable concern, but I think it is fair to admit—and the Minister agreed in his statement—that it carries out a function which is very necessary to the nation and one that it is very necessary to carry out whether it loses money or not. Surely this is a vital thing and surely telephone services should be extended everywhere. I can see no reason why in rural districts people could not be switched to a main exchange. After all, Garda barracks in the country have a round-the-clock service. It is not a very good one but they can always get through. It is worked on the system of so many rings for one station and so many rings for another. If you can connect the Guards' barracks to a big centre why not the other telephones as well? If you give people telephones—and they pay enough for them—why not give them a decent service?

I think I am right in saying that there is a new system for choosing permanent postmen which was instituted, I think, by the Minister's predecessor whereby they are taken in in their youth and must pass an examination. That is probably a very good system but there is an old saying that you cannot make an omelette without breaking eggs and that system has caused a good deal of hardship throughout the country. I know several cases of people who, during the emergency when these posts were not filled, served as postmen in a temporary capacity but who served as fulltime postmen and worked all day for 12 or 14 years. They now suddenly find themselves faced with the situation where they are losing their employment. They have been State servants over that period and are entitled to consideration from the State. I admit that during the period I have been in Dáil Éireann the present Minister has met the case, so far as possible, by giving those people temporary employment. The working man is dependent on the revenue he can get each week which he hands over to his wife. That is a thing which we in this House should remember. In dealing with postmen we are dealing with the working class. A man who has been employed for 12 or 14 years as a postman and had a weekly payroll suddenly finds himself superseded by one of these youthful people who have been appointed and he is put out of permanent employment. He is given any temporary employment there is but it means a state of uncertainty. Many of them are middle-aged men who are at an expensive time of life with a young family growing up and they should be given favourable consideration for any jobs which are going anywhere. I know that they are given temporary employment but that is only a few months in the year. I would ask the Minister to consider a sliding scale. At present, men who have been employed for years are told: "Get out; there is no more employment for you." Surely the thing could be done gradually and there would be less hardship then.

We do not get complaints about the delivery of telegrams as often now as in the past because there are more telephone exchanges and post offices, so that telegrams can be phoned through and delivered more rapidly. There are still complaints, however, in rural districts. A case came to my notice recently, not in my own constituency. I was shown the letter. It was the case of someone who had cattle on land belonging, I think, to the Board of Works. There was some sort of caretaker there who was to notify this man if anything went wrong with the cattle. He sent a telegram about a sick beast, but it was not delivered until the next day, and when the owner went there the beast was dead. Representations were made to the Department concerned, but there was no redress. That would indicate that there is still delay in the delivery of telegrams. It is only fair, however, to state that is not confined to this country alone. One often sees in the Press how tragedies here and there were not notified in time. That was noticeable in the case of a British submarine which was lost in pre-war days, the Thetis. The telegram was not delivered and the Admiralty was not communicated with until the following day.

Let us be fair and say that trunk facilities have improved a good deal. Up to recently in Gorey, North Wexford, where I live, trunk facilities hardly bore mention. If you wanted to get on to Dublin you had to go to Enniscorthy or Wexford, and as soon as you got Dublin you were shut off again. I think we have now got one direct and one superimposed line. We claim to be a fairly important centre with a tourist traffic, visitors and one thing and another, so I would ask the Minister to consider giving us better trunk facilities.

I would like to agree with Deputy Dr. Maguire regarding trunk calls. He has probably had the same experience as I have had myself. I feel that three minutes is a very niggardly time for a trunk call. It is very hard to get Dublin people to appreciate the difficulties of the country. In Dublin if you ring a person there is no hurry, and you can spend half an hour on the phone without paying anything extra. A person living in the country goes to the telephone book to put through a call; he must get his money ready and put it into the box; then he gets on to Dublin but it takes two minutes before he can get the particular person, say, in an office whom he is ringing; by the time they exchange pleasantries he is cut off again unless he puts through another call. Rural areas should be given facilities to talk for at least five mnutes. I do not know if this would cost the State a lot of money. I do not see why it should, and certainly it would facilitate things greatly.

I notice that there is a decrease in the Estimate of £246,750 on engineering materials. I think it is fair to claim that there has been a tremendous amount of talk in this House about finance, stockpiling and waste of money, but the fact that you have a decrease in respect of materials like that sanctifies the policy of the Minister's predecessor. The last Government were accused of not stockpiling, but that shows that it is untrue. They did stockpile, and here is the proof in this Estimate. They stockpiled these non-perishable materials which are there for the benefit and service of the Party in power at the present moment. Not merely in this Estimate but in every Estimate which comes up that is proved.

There is just one other item to which I should like to refer—telephone capital repayments—which shows an increase of £130,834. In this matter we get on to another subject in regard to which there has been a good deal of controversy in this House. Surely that goes to prove the justification of capital expenditure. The same principle applies whether you are using capital for the extension of the telephone system or any other development. The fact that these capital repayments are provided for in this Estimate shows that this method of financing expenditure is justified. If it is justified to treat expenditure for the purpose of providing telephones as capital expenditure, you are justified in regarding as capital expenditure, any sum expended for the benefit of the Irish people which, after all, is the interest that every member of the Dáil should have.

I should like to compliment the Minister on his very comprehensive and complete statement in introducing this Estimate. He laid before the House an outline of many interesting features of the work of his Department. I think he must have convinced the House that he, at least, is very much alive to the need for extension, development and improvement in every sphere of the activities of his Department. There were some small matters, or what might appear to be small matters, in connection with his statement in which I took a particular interest. I was glad to hear the Minister state that he is considering the question of introducing improvements in postmen's uniforms. I should like very much to see rural postmen—perhaps my remarks would apply to urban postmen also—who have to travel considerable distances and carry a fairly heavy load of mail, provided with a light suitable uniform in summer-time. That I think is essential and I do not see any reason why such uniforms should not be provided.

In the same manner, it will be recognised that there are a number of postmen—the Minister may have the facts and the figures more clearly in mind than I have—who have to travel up to 20 miles delivering letters. That is a fairly considerable ordeal which entails a substantial physical effort. I do not know what is the maximum weight he has to carry but it is fairly considerable. You can imagine his having to travel, say, 20 miles on a wet day, when he has to wear a waterproof cape or overcoat. I would say without exaggeration that he is doing a horse's work.

In this connection, I have often wondered whether any investigation has been carried out into the possibility of providing postmen who have long distances to cover with a motor-cycle or a motorised bicycle. I think such vehicles would be helpful, particularly on the longer routes. I am not suggesting that any very heavy additional expenditure should be incurred but I think that where there is a case for it, it is desirable. On the whole it is desirable, from the viewpoint that it might be good policy to extend the mileage of the routes of postmen so as to ensure that each man would be able to earn a good week's wages. We often hear complaints in this House about the very low earnings of some postmen. In most cases where postmen are earning very low wages, they work a rather short day. By extending the mileage route of each postman—it could be done gradually as men retire —it would be possible to bring up the average weekly wages of each postman to a reasonable level. It is all right to say that if a man has a short day, he is entitled only to a low wage but it must be remembered that in most cases where a man is not employed for the whole day he will find it very hard to supplement his earnings during the few hours that are left him. That, I think, is a very important consideration. It is particularly desirable where the State is employing men that it should set a good headline in the matter of wages and conditions of employment. I know that the Minister is sympathetic in this respect but it means, I suppose, a considerable amount of reorganisation. It is not a thing that can be carried out immediately or hastily but it is a desirable development towards which the Minister should direct his attention.

Several Deputies have referred to the desirability of establishing an all-night telephone service. I am in complete agreement with that, particularly in supplying a service for urgent calls. I think that such a service should be provided in every area. There should be at least some means by which every citizen in the country, no matter in what area he has to reside, can get in touch with such medical or veterinary aid as he may require in an emergency. I feel that in this connection there is room for complaint in regard to the manner in which some sub-postmasters are paid for nightly service. I believe that their remuneration has been very low. This may not be true in regard to a very large number of sub-post offices but in so far as it is true it should be rectified. I know that the installation of automatic telephones will eventually remedy this position but, pending the installation of such telephones, I think that any person employed on a night service of this kind should be adequately remunerated. It is not enough to say that the person may be called very infrequently during the night. The very fact that he has to be on duty all through the night is sufficient to warrant proper payment. Even if it were necessary to increase the charge for night calls in order to meet the increased cost of remunerating these postmasters, I think that should be done.

Farmers, it has been said, are rather reluctant to install telephones. I can see a fairly good reason for that reluctance. The installation of a telephone costs a certain amount of money and the service costs money. The farmer is a person who has been over a long period of years accustomed to a small and precarious income. He is not anxious to take on his shoulders additional liabilities or to add very considerably to his outlay. In a great number of areas farmers are taking, and rightly so, the additional liability of paying for rural electrification—an amenity that is very desirable.

They find that such an amenity is very desirable. If the choice for a farmer is as between rural electrification and the telephone, I think he will decide in favour of the former. I think that the movement towards the extension of the telephone is steadily growing. It is particularly desirable for farmers who go in for a specialised line of farming, for those who go in extensively for poultry keeping and vegetable growing, and want to put their produce on the market speedily. It also has its advantage in regard to veterinary services. The value of the telephone will, I believe, be further increased by the introduction of the A.I.C. system in regard to cattle. I believe that the introduction of that system will eventually become widespread, and that it will be almost essential for a farmer with a dairy herd to have a telephone.

The Minister has even gone so far as to seek to provide an alarm clock service, so that we will be able to get out of our beds a little bit earlier in the mornings. It is rather a pity that we had not that service available a few weeks ago when we had a division in the House at a rather early hour in the morning. Possibly, the next time we have a similar occurrence this new service can be more widely availed of. In that connection, I would like to say that, in the case of the semi-luxury services, they should, I think, be at least self-supporting. I do not think that the general taxpayer should be penalised in order to get his neighbours up out of bed.

It costs 5d.

I entirely agree with the principle that the Post Office and telephone services should, as far as possible, be self-supporting. The Post Office is, if you like, a business concern, and is one of the Departments of State in which an effort should be made to run it on business lines. I think it is only right that it should pay for itself. I am not suggesting that it should yield a profit, but that, as far as possible, it should at all times be self-supporting. That does not mean that every section of the service should be self-supporting. There are certain services which are essential to the community which ought to be provided for all districts and all parts of the country, but which might not be able to pay completely for themselves. While I would say that the postal service—the delivery of letter—should be self-supporting, I am not suggesting that that should apply to every area and district. I am of the opinion that every citizen has the right to expect a daily delivery of letters except, perhaps, people living in very out-of-the-way places altogether. The revenue derived from the sale of stamps and other sections of the service should, I think, be sufficient to cover the cost of the whole service. It might be necessary, perhaps, for the more thickly populated areas to subsidise, to some extent, the provision of a service to the more remote districts, but not to the same extent so far as the telephone service was concerned.

In that connection, I was rather amazed at the performance of the former Minister for Posts and Telegraphs. Deputy Everett gave the impression, long before this Estimate was introduced, that he was going, as it were, to blitz the present Minister and his Department. Yesterday, there was a preliminary skirmish when it was announced that the Estimate for Posts and Telegraphs was going to be taken. It looked, from the protest made yesterday by Deputy Everett's present leader, as if he, apparently, was afraid that Deputy Everett might not be in a position to take the field to-day. Anyhow, Deputy Everett took the field to-day.

That is a falsehood —what you are stating now.

If it is, I apologise. Anyhow, Deputy Everett took the field to-day and never, I think, in the history of this House did such an enormous amount of effort produce such a ridiculously small mouse. His entire attack on the Minister boiled itself down to his criticism of the installation of one telephone in the County Wicklow.

Nearly as bad as Baltinglass?

It was a most extraordinary performance. At any rate he condemned the Minister for installing that telephone. The distance from the exchange is five and a half miles. He forgot or completely overlooked the fact that the application for the installation of the telephone was made in 1948. The applicant was informed in 1950 that the telephone would be installed within six months. Deputy Everett was Minister for Posts and Telegraphs in December, 1950, when the promise to install the telephone within six months was made to the applicant. I believe that the installation of the telephone was completely justified, and I would be very much annoyed if it was not justified because the responsibility of the installation rests on the shoulders of Deputy Everett. While I would be deeply grieved if Deputy Everett had to carry on his shoulders for all eternity these 170 poles and the 11½ miles of wire, I believe that the installation of the telephone was justified.

The application was made in 1948 and it was granted in 1950. It was one of the last of the applications made in 1948 to be granted, thereby showing that there was no priority given and no favouritism of any kind. While Deputy Everett, in the debate to-day and in the course of his speeches in his constituency, has frequently attacked the Minister in regard to that installation, it is true to say that the person to whom the telephone has been supplied will have to pay £17 10s. per year as a rental for the installation. That is a very considerable amount of money. It is, I think, desirable that people living in remote areas, if they can afford to pay £17 10s. a year for a telephone service, should be supplied with it, because they, by accepting the telephone service and by paying the rent five years in advance, enable the Department to bring the telephone service into a district where it has not existed hitherto.

In a remote rural district, once a line is installed the telephone poles are of benefit not only to the applicant but to others who may desire a service in the future. The whole case that Deputy Everett made for referring this Estimate back falls flat to the ground in view of the fact that it was he himself who gave consent.

I deny that and challenge anyone to produce documents.

The Deputy may challenge anything he likes, but that does not deny the fact.

The Deputy is a fool.

It is a pity he did not give closer attention to the work of his Department when decisions were taken in his office of which he was unaware. He was ill-advised to have raised this matter at all. There is no injustice to anyone, and the suggestion that the applications of doctors were held back while this particular application was being granted is ridiculous. So far as I know, there was only one application for a telephone by a doctor in County Wicklow during 1951 and that application was made after the telephone had been installed in Roundwood, so that doctor could not claim his application was delayed in any way.

Who is this applicant the Deputy is talking about?

I think I hear a little red hen cackling on the other side of the House, but I cannot catch the nature of the cackling. This House ought to be fairly well satisfied with the account of his stewardship that has been given by the Minister here to-day. There is every indication of progress, and I hope it will continue. I know that farmers are not too enthusiastic about the telephone, but I will be one of those who will advise them to install it, just as I advised them to take advantage of rural electrification and other modern amenities. All these things impose some additional cost, but they raise the standard of living and the standard of efficiency in rural life.

There is no reason any longer why those who live five and a half miles from a telephone exchange should have a lower standard of living or be less in touch with modern life than those who live in towns and cities. We talk about the flight from the land but in the postal service the Minister is endeavouring to improve the rural areas and bring them up to the standard of the cities and towns.

I would like to plead for better conditions for the postmen who have to travel mountain roads or carry heavy loads in the delivery of their letters. As far as possible, a daily service should be provided in every area. Again, I would appeal on behalf of those who have to carry on a night telephone service, even temporarily, that they should be adequately rewarded. Those who avail of the telephone at night or occasionally require it at night would be quite satisfied to pay an increased charge so as to ensure that those who operate the service would be properly rewarded.

I am glad to see that the Minister is interested in brightening up the post offices. That is something which is overdue. There is no reason why the larger, State-owned offices should not be made as clean and as bright as the banks. They do not handle as much money and may not have such resources, but they could be made to look well and that would reflect credit on the country and on the Department. The cost would not be great and would be nothing in proportion to the good achieved. In the case of the smaller offices owned by sub-postmasters, it might be no harm to offer some prize or reward for the best, the brightest, the most attractively kept post office in each grade or type. I do not mean that rural offices should have to compete with those in larger villages or towns. Within each grade there could be some prize or special inducement to the proprietors to improve and beautify their premises.

I am glad the Minister is going ahead with the reorganisation of his staff to ensure the maximum economy and efficiency. That is desirable in every Department and particularly in one which employs such a very large staff. In the postal service a large number of people are employed and we would all like to see them get decent salaries and wages and good conditions of employment. It is absolutely essential that there should be no redundancy, overlapping, waste or inefficiency. I am sure that all members of the postal staff will cooperate with the Minister in achieving that good result.

I would like to ask how contracts for the supply of materials are placed. I am admitting ignorance in this matter. I would like to know how contractors are selected or goods are purchased and if that includes telephones and all other material for the Minister's Department. Very large sums of money are involved, as the Book of Estimates shows, and we would all like to be sure that the money is spent to the best advantage, that there is the utmost care, economy and fair play in the selection of those appointed as contractors for the supply of goods to the Post Office.

First of all, I would like to assure the Minister that the people of Cork appreciate very much the new post office which he opened recently, and also the automatic telephone exchange opened by his predecessor. Most Deputies are aware that the contracts were placed in 1947. While we give the Minister and his predecessor every credit for pushing through the schemes we must not forget that the contracts for them were placed during Deputy Little's period of office.

The people of Cork are now very pleased about the post office and the automatic telephone exchange. However, I think something must be done to speed up the installation of new telephones. I heard some Deputy say to-day that fewer applications are now made for telephones. I believe that one of the causes is that people think it is not worth their while applying for a telephone because they will have to wait for a couple of years for it. It is absolutely necessary for a speeding-up of the installation of telephones. It is a drawback to people with telephones that other people have not them because if they had them they could contact each other very often and thus save themselves a lot of running about.

I should also like to draw the Minister's attention to the necessity for kiosks in certain places around Cork. In my opinion we have plenty of them in the centre of the city. I think we have more than we really require in certain parts of the city, while in other parts of the city, out in the suburbs, we have no telephone for miles. For instance, we have no telephone kiosk between the South Mall and Blackrock. That is a thickly populated district. In addition, a lot of dockers work on the south jetties where there is no public telephone, and if one of the dockers met with an accident the only way to get an ambulance is to use the telephone in a private house. Years ago, the harbour commissioners and several Deputies appealed for a public telephone adjacent to the jetties. Numerous other places need a public telephone also, especially in view of the built-up areas around the city where there is no post office, no police barracks and no place where a person can make a telephone call, if necessary.

Deputy Everett suggested to-day that the rental on telephones should not be permanent and that the people who had paid the rental for a certain period of time should not have to pay it any longer. If I understood the Minister correctly, I think he said that the maintenance of a line costs about £10 a year. If that is so, then I am afraid we cannot get a reduction in the rental.

Deputy Everett also asked why this Department should have to pay its way when Departments such as the Department of Defence were not paying their way. I do not know whether or not he meant that the soldiers should pay the costs of that Department. The only army I ever heard of that made an attempt to pay its way was the Irish Republican Army. They paid for their arms out of subscriptions, and so forth. I do not think Deputy Everett's comparison between the Department of Defence and the Department of Posts and Telegraphs was a fair comparison.

Some time ago a suggestion was made in relation to the telephone directory, and it was indicated that it was not feasible to divide the book into sectional areas and giving, say, an area for each exchange. It is pretty difficult at times when a person is looking for the telephone number of a man named, say, Pat Murphy or John Murphy, to find his telephone number easily, because some names are very common in this country, and, in order to find the particular number which you are seeking, you have to go through the telephone numbers of all the people of that name in the Twenty-Six Counties. Surely it should be possible to devise a system of dividing the directory into certain areas and thus make it easier to use.

I come now to the present method of appointing sub-postmasters and sub-postmistresses. As most people are aware, there was a great deal of public indignation in connection with the appointment of a sub-postmaster in Baltinglass. The person who had been running that office efficiently for years for an aged relative was not appointed. Due to the wave of public opinion at the time, the Minister was forced to dismiss the man whom he had appointed and to appoint the lady who had been running that office so efficiently for a long number of years. Then, apparently in some kind of a panic, he set up a selection committee for the appointment of sub-postmasters and sub-postmistresses. I should like to know if the Minister is satisfied that that is the best way of appointing people to those positions. The Minister must be aware that, in the appointment of temporary postmen and other minor postal officials in his Department —provided they are qualified to fill the post—preference is always given to men who have rendered service in the creation and maintenance of this State. Consideration has also been given to men with large families, provided, as I say, that they are qualified to fill the post and, all other things being equal, those people get a preference. I wonder if the Minister is satisfied that this selection committee, with the usual Civil Service mentality, takes these matters into consideration. I believe it is very important that those people should get the sympathetic consideration which is their due. People who served in the I.R.A., Cumann na mBan and in our Defence Forces during the emergency should be entitled to a certain amount of preference when those jobs become vacant. After all, they have voluntarily given a good deal of their time towards the creation and maintenance of this State.

It would be entirely wrong that that service should now be forgotten. I think the Minister should seriously consider this matter. He should not in any way shirk responsibility for those appointments. If some people did wrong, I would say that there would be as many wrongs done under this committee as was ever done in any other way. After all, it has always been considered that the person occupying the place where the Minister now is took responsibility for making those appointments. I would be grateful to the Minister if, when replying, he would deal effectively with that matter.

It is recognised by everybody that the Minister has put more drive into his Department than was ever put into it before. I believe he will continue that drive. He seems to me in every way fitted for the post. As far as the City of Cork is concerned, the officials of his Department have always been most courteous, most obliging and efficient.

I would ask the Minister to consider seriously the points I have made about the installations of telephones and the matter of the selection committee.

I have always advocated that the people who have telephones for years should not be asked to continue paying the rental for them year after year. I made inquiries as to what it would cost to install a telephone. I did this on a previous occasion also. I understand there is no regulation except that a charge for rental is made every year. The Minister, in his statement, said there was a surplus from telephones of £54,000. I think it is a great hardship that the people who have telephones in their homes and offices for years should be asked to continue to pay the same price for them all the time. In his statement the Minister explained that it costs about £10 a year to maintain service for the telephones.

I would like to know what the gas company would say to that. If you buy a gas stove it becomes your own property after paying for it over so many years. A person who has had a telephone for the past 15 or 20 years should be free of that annual payment. I think that is a matter to which the Minister should give serious consideration.

We have a similar position in the Electricity Supply Board. The Minister's Department is not responsible for the Electricity Supply Board. I know a person who has had a telephone for the past 34 years. Not only had he to pay the rental for it, but since January he has had to pay 25 per cent. extra. I think that is wrong. Having regard to the fact that there is a surplus of £54,000 from telephones, I think the Minister should reconsider the matter of the rental.

It is well also to mention the fact that the Minister, in his statement, said that we are paying £151,000 on interest on money to operate our postal services. There is some room for improvement there. If we are compelled to pay that on interest on money to give us decent postal services there is no justification for making those who have a telephone in their homes or offices continue paying yearly taxes. I maintain it is wrong to tax people in that manner.

You can purchase a gas stove for £20 or £30 and pay it off over a number of years. Having paid the cost, you have the gas stove free. I would suggest to the Minister that the gas company have also to maintain a service from the gas main to the house, just as the Minister has to maintain a service from the main wire to the house.

I have every reason to complain about the slowness of getting phones into houses in built-up areas. I do not expect the phones to be installed immediately but they should be put in as quickly as possible in building schemes where people are completely out of contact with one another. I think a special effort should be made to deal with this matter. The local superintendent and engineer should be informed that a telephone service should be installed. I am as anxious as any man that the telephone service should be extended throughout the country. There is a good telephone service in the cities but in the built-up areas and especially in the country villages there is not the service one would expect in these modern times.

With regard to the question of postmen and temporary employees, I have raised this matter for many years. I got a shock when I discovered the position in regard to temporary postmen. As an illustration of that I would like to point out that, when a postman's job became vacant in County Cork, I got a letter from a clergyman to say a man was looking for the job. The clergyman could not understand why the applicant could not get the job. I investigated the matter. I discovered that this man entered the postal service when he was 15 years of age and at the time the postman's job became vacant he had given 43 years' service without a break. He was doing the senior postman's job but, because he was not established, he was getting £1 a week less. That was very bad. He was not established after 43 years. Is it not a shocking thing that a man, who had given honest service from the time he was 15 years, should be asked to do the job of a senior postman and yet receive £1 less than the senior postman was getting? He could not be appointed postman. A man with very junior service got the job because of the regulation. I do not expect the Minister to change that state of affairs immediately. The previous Minister tried to do something, but I would urge upon the present Minister that a serious effort should be made to prevent that sort of thing. I think it is a terrible thing that any person should be in employment for a number of years without being established. It is wrong that a person should be 25 or 30 years in a State Department without being established. I hope the Minister will change that as quickly as possible.

On a previous occasion I referred to the telephone directory. I think the time is ripe to reconsider the rearrangement of that directory. I would suggest that a zonal arrangement would meet the case. It is rather annoying to find all the Pat Murphys from Dublin to Donegal and from Donegal to Cork bundled together. They should be put into zones. Cork City and county represents one-twentieth of the area of Ireland and I think that the Pat Murphys and the Sullivans who live in that area should be shown thus in the telephone directory. That would be a far better arrangement to that which exists at the moment where the names are mixed up. That is a matter to which the Minister should give some thought.

I do not wish to repeat all the requests made to the Minister but I was struck, on reading the papers, by some of the cases which appear in court. I wonder if we are giving sufficient remuneration to postmasters and postmistresses. This is a matter which merits the Minister's consideration. Whether the offices be large or small, postmasters and postmistresses have great responsibilities. It is very undesirable that people in charge of money and in charge of deposited money should be paid inadequately. It is regrettable to find, when cases of dishonesty on the part of postmasters, postmistresses or their assistants come before the courts, how inadequate their remuneration really is. Their pay is certainly not in accordance with our concept of justice, and I trust that the Minister will give this matter serious thought. I have nothing further to say except to repeat that it has been my view for a long time that the annual rental for telephones, whether they be in private houses or in business premises, should be immediately reconsidered.

Mr. Byrne

I do not intend to delay the House very long. My reason for speaking on this Estimate is to draw attention to the fact that, in page after page of the Minister's Vote, the words "unestablished", "supernumerary" and "temporary" appear. It will be noted that temporary and auxiliary postmen do not get the same advantages as permanent postmen with regard to holiday pay, sickness allowance and other allowances. This subject has been raised in the House over a number of years by many speakers, and especially by speakers on the Labour Benches, who have been continuously agitating for better conditions for postal officials. In page 311 of the Book of Estimates, in reference to postmen, Deputies will come across the words "Thirty-one unestablished". It will be noticed that their wages range from 65/6 to 116/3 per week. Surely these wages cannot be regarded as adequate in the year 1952. I do not know how men can possibly exist on these wages. Even though we are hopeful that their pay will improve, I ask the Minister to impress on the Government the desirability of making temporary postmen permanent.

Deputy Hickey referred to the fact that there are postmen with 30 years' service who have not yet been employed in a permanent capacity. We may criticise other employers, but do we realise the bad example which this Department is showing? I earnestly hope that the Minister will find time to look at pages 295, 300 and 311 of the Estimates which set out the salaries and non-pensionable allowances of clerks. These sums range from 59/4 to 168/-. Surely 168/- per week at the present time does not represent a decent wage for a clerk in any sort of business, much less for a clerk engaged in the service of the State. I do not know what types of officials are in receipt of 59/4 per week, nor am I aware what service they have. Reference is made to 56 auxiliary postmen and to 16 unestablished postmen. What does all this mean? Does it mean that the Department of Posts and Telegraphs is expecting that business will get slack and that they can dismiss these men at a few days' notice?

We should show good example to other employers by paying our own employees adequately. All postmen should be put on the permanent staff, and given hope in the knowledge that they are Government employees, and that after 40 years' service they will retire with a fair pension. While they are working, and fit to work, the State should pay them a decent wage. I maintain that the wages in the Department of Posts and Telegraphs should be increased substantially, and that the words "temporary", "auxiliary" and "unestablished" should be changed to the word "permanent".

I will now refer to the inadequacy, from the point of view of the workers, of post office buildings, especially where postal workers in the City of Dublin are concerned. Deputies should visit the ramshackle post office building in Pearse Street. This building should be improved, a canteen provided, and decent shelter made available for the men when the weather is bad. The State should provide proper accommodation for its own staff. Passing daily by the Amiens Street Post Office buildings, I notice that the old corrugated iron sheds are still acting as an annexe to the main buildings. It is some years ago since I first asked the question: "Why cannot the sheds acting as an annexe to the Amiens Street Post Office buildings be removed?" The post office itself is a fairly passable building, but it would be considerably improved if the wooden huts next door to it accommodating the workers were removed.

The type of clothing worn by our postal officials does not appear to be made of first-class material, and the style is certainly out of date. In fact, the style puts me in mind of 50 years ago. Our postmen are worthy of the best the country can provide for them. However, I am not so much concerned about their appearance as about the number of them who are temporary, auxiliary and unestablished. The Minister's Estimate shows that the wages of temporary postmen range from 63/- per week to 111/9 per week. Surely, that cannot be looked on as an adequate wage. I ask the Minister to listen to the appeals of Deputy Hickey and other speakers on the Labour Benches.

In the course of his speech this evening, Deputy McGrath appealed to the Minister to get back to the system whereby he made appointments as sub-postmasters and sub-postmistresses. I hope the Minister will set his face against any attempt to make the filling of these appointments a monopoly of the Minister's. Everybody knows perfectly well when there is a vacancy for a post as sub-postmaster or sub-postmistress Ministers are plagued with representations not merely from Deputies from one Party but from Deputies from all Parties and the local branches of the political Parties all go into action on behalf of their respective fancies. They create a political ferment by getting all the local branches of the local political organisations pulling and tugging with the aid of local celebrities to get each of the Deputies who represent the constituency to pull and tug at the Minister in the hope that by the time they have all finished somebody will be dragged out and crowned as the underpaid sub-postmaster of some place.

That is a thoroughly disreputable method of appointing people to the public service. It is thoroughly disreputable from every standpoint and a wise Minister who realises that he has nothing to gain politically by appointing one pal and disappointing the other 19—and the one pal would probably become ungrateful when he sees the scale of pay—will without hesitation give that job over to somebody who will approach the problem from the standpoint of finding the best man or woman there is for the job, who will take into consideration perhaps service in the national movement or service in the National Army but at all events they will be people who will approach it not from the point of view of doing what the local political organisation wants done but from the point of view of appointing a person who will render the most efficient service to the Post Office Department.

I hope the Minister will stand firm against any proposal to get back into his hands this scheme of distributing political jobs to political supporters, who regard Ministers as the fountainhead from which all privilege or place and all preferment necessarily descend. I hope the Minister will leave this work in the hands of the committee which was appointed to do this job. It was one of the most beneficial developments in the matter of eliminating patronage in recent years. My only comment is that I would like to see it continued and extended to other part-time posts of one kind or another, to full-time posts of one kind or another which are still under ministerial patronage, and to that whole job of making these appointments in this manner. It would be better if responsibility in this connection was taken away from the Minister and given to a group of impartial people who would look at the problem from the point of view of getting the best people to serve the State rather than have this horse-trading which goes on at present in the way of who has got the best pull with the Minister and as to the person to whom the Minister is likely to give the job in response to somebody being able to exercise the pull more efficaciously than somebody else. In any case, if there is any proposal to go back to the old system I hope there will be men and women in this House public-spirited and public-minded enough to resist any attempt to get back to that method of Tammany Hall, which is the only way by which one can describe the horse-trading that is supposed to be making appointments to the public service in so far as sub-postmasters and sub-postmistresses were concerned.

The Minister has given us a very lengthy review of the activities of the Department of Posts and Telegraphs. There is much meat in the speech he made and in the documents which he circulated. Quite properly a good deal of the speech is given over to the question of post office buildings and I am glad to see the Minister felt it desirable to refer in his speech to the necessity for the provision of better post office buildings than those which are available to-day. I want to make some comment on this Estimate with a view to enlisting—and I hope it will not be difficult—the co-operation of the Minister to find a solution to the problems to which I propose to advert.

One of these problems is the question of post office buildings. It is hardly possible to exaggerate the inadequacy and insufficiency of the accommodation provided by the Post Office Department for the transaction of public business to-day. Probably the worst public buildings in the State from the standpoint of inadequate accommodation are those which are described as post offices throughout the State. Many of those buildings, of course, were built away back in the opening years of this century, some probably towards the end of the last century. They were built before the Old Age Pensions Act came into operation in 1908, built before the National Health Insurance Act came into operation, which compelled them to sell national health insurance stamps; built before the Unemployment Insurance Act came into operation, which also compelled them to sell stamps; built before the Widows' and Orphans' Pensions Act; built before the Children's Allowances Act, built before rationing came into operation; built before wireless licences came into operation. They were built when a whole lot of those transactions which are now railroaded through the Post Office were unknown so far as post office business was concerned. They were built, too, when the Post Office was not the only carrier of parcels in the country, built when the letter and postcard traffic was substantially less than it is to-day, built when telephone traffic was in its infancy and when telegraph traffic was struggling to see the light, and, in fact, built in many cases before the Post Office operated the entire telephone service which, up to 1911, was operated in part by the old National Telephone Company.

Those are the kind of buildings which we have to-day serving as post offices for the enormously expanded public service which the post office operates to-day. Is there any wonder that the accommodation is grossly inadequate, grossly inadequate from the standpoint of efficiency, of providing accommodation for the staff and inadequate, too, from the point of view of affording adequate accommodation for the public who use the public counters of the offices. It is nothing unusual—I am sure the Minister has seen it both as a Minister and as a Deputy—to see people herded together around the public counter. There is no order, no system. There is a miserable little counter and on the other side of the counter a few clerks trying to operate in the very limited space available and trying to satisfy irate members of the public on the other side who cannot understand why the State cannot provide a better system of accommodation than that which is provided for the local post offices.

I hope it is not necessary to impress this on the Minister and I feel sure that it is not from discussions I had with him on the subject. The whole position we have to-day is the legacy of years and years of neglect. I do not think making the Board of Works responsible for the provision of post office buildings is the happiest solution of that problem. I agree a case can be made for it in certain respects but when you look at the existing post office buildings and realise how inadequate they are and remember the Board of Works has been responsible for constructing or maintaining them for the past 30 years, it is permissible if one loses faith in the system by which the Board of Works is the sole authority for erecting, renovating and reconstructing post office buildings throughout the country. But if we must use the Board of Works for some time to come pending the examination and perhaps adoption of another and better system of providing decent post offices, then at least the Post Office ought to be able to get attention from the Board of Works. My experience of the Board of Works was that it operated on the principle that the crying child gets the most attention. Anybody who can screech loud enough will get the best attention from the Board of Works. If you are decent and patient and just wait for the circulation of files, your case is hopeless. The Board of Works have the most fantastic contempt for files.

The word "urgency" is unknown in the Board of Works from the point of view of trying to get work done quickly. One can only get work done quickly by that office by getting some kind of Cabinet arrangement which gives the Post Office, in urgent need of proper public buildings, some lien or some right to operate on some particular section of the Board of Works in order to get it to provide the many decent post office buildings required to-day.

The Minister gave us a long list of buildings in his speech in connection with which something was being done. He gave us a list of other buildings in connection with which it is hoped to get something done. If the Minister would reveal his innermost thoughts on this question of public buildings he would be compelled to confess that even in his own experience of dealing with the Board of Works over the past 12 months it has not been possible to get that body to move with the speed and acceleration the situation so urgently demands.

I would urge upon the Minister that he should by means of ministerial or Cabinet action get something effective done in the way of providing additional accommodation in post office buildings throughout the country. The problem is becoming one of extreme urgency because of the deterioration in the standard of accommodation and because of the many additional transactions which are being unloaded on to post office staffs as being the best agency in the country for the transaction of certain business and the operation of national services, such as our wireless service and the newly coordinated code of social security.

In these days when the operation of an efficient telephone service has so much to commend it and when there is unanimous recognition of the necessity for efficiency at a high level on such a technical question as telephone operation, I am glad that the Minister devoted some time in his speech to an exposition of what the telephone service is, how it is costed, how many subscribers it has and how its volume of business continues to mount. If we are to have an efficient telephone system we must have as a prerequisite a satisfactory telephone staff. In that connection I want to call the Minister's attention to two aspects of the staffing problem, again in the belief which, I think, is well founded on my part, that the Minister will make a serious effort to find a solution to the problem of which I complain.

I would appeal to the Minister to do something quickly in relation to the recruitment, appointment and retention of night telephonists. At the present time that class is recruited as a temporary class. Having recruited a big batch of night telephonists in one year the Department may, as the Miniister knows, lose more by resignations in that same year than the number that was recruited. That is a phenomenon that good administration ought to probe. If it is probed it will be found that the reason why so many resign is because they are dissatisfied with their conditions, their wages, accommodation and hours of attendance. At present they are required to work six nights per week the whole year round. I believe an enormous improvement could be effected in their conditions, leading to a substantial measure of contentment in the class as a whole, if the Minister would accept the principle of giving them two nights off per week and permitting them to adjust their hours of attendance over the other five nights.

These matters have already been brought to the Minister's attention and, when he is replying, I hope he will be able to tell us that he proposes to apply a remedy at an early date which will, I believe, do much to retain in the service of the Post Office those night telephonists on whom the Post Office spends a substantial sum of money in training so that their services will not be lost because the staff are fed-up with the conditions under which they are required to work. I am certain that the Minister would not permit such conditions to occur in any private firm with which he might be connected. Mass resignations go on year after year and the Post Office has taken no effective steps to get down to an examination of the cause and to find a remedy. Public money is wasted on the training of these telephonists and at the end of their three months' training they leave because they do not find the conditions of work acceptable. These night telephonists should be recruited by open competitive examination. Their appointment should be permanent. Some effort should be made to improve their attendances. If the Minister will attempt a solution along these lines, as I hope he will, I venture to say he will find a substantial improvement in the efficiency of that section of the service.

A good deal of attention is being given to-day by public health authorities and by the Press generally towards the promotion of cleanliness and to exposing the danger of dirt. I think it is appropriate to call the Minister's attention in that connection to the rather primitive conditions that exist for the cleaning of mail bags. An enormous number of mail bags are used each year. Very often the bags are too heavy to carry and they are dragged along the ground from the post office to the van and vice versa. Clearly it is quite impossible to keep the bags clean for any length of time. The only solution is to clean the bags as frequently as possible so as to keep the dirt down to a minimum.

The present method adopted by the Post Office is to send the mail bags to some prison where they get some kind of beating. One can imagine the pride of craft a prisoner takes in beating a mail bag while he reflects on the number of years he will have to spend in jail. When they have been beaten by the prisoners they are returned to the Post Office as "clean bags". One would almost think they were being returned, judging from that description, from some well-known cleaning agency in the City of Dublin. There is often very little difference in the condition of the bags when they come back from the prison according to the people who have to handle them. I believe there is one firm to which the bags are occasionally sent. I do not know whether or not it regards the Post Office order as up to expectations, but now and again it does clean post office mail bags. It is acknowledged that it cannot do all the cleaning that the Post Office requires, even if it had the equipment or enthusiasm for the work.

The Post Office is unique in a number of respects. It is unique in that it is the only Post Office in Europe which has no machinery at its disposal for cleaning mail bags. Whatever changes have taken place in the last 30 years, nobody succeeded in inducing the Post Office to change their notion that it should not have cleaning apparatus for mail bags. Many devices and gadgets have become available to mankind in the last 30 years, but the Post Office remains impervious, and have not attempted to equip themselves with such apparatus.

Whatever our financial position is, the Post Office is not so hard up that it could not afford to buy a few bag-cleaning outfits which would be installed at various centres, where dirty bags could be cleaned and put into circulation again. That is so elementary that one would imagine it would have been in operation long ago. If the Minister makes inquiries, he will find that this country is unique in that it has no cleaning apparatus for mail bags. If one raises the question, one is told about the cost. Every other Administration regards such apparatus as essential. I do not think that things here are so perfect from a hygienic standpoint that we can afford to do without apparatus that is regarded as essential in every post office in Europe and, I am sure, in places outside Europe.

I commend that suggestion to the Minister for examination in the hope that he will see the value of getting proper apparatus for cleaning mail bags instead of committing them to prisoners and asking them to beat the dirt and germs out of them and, perhaps, to throw some disinfectant on them. In 1952, common sense dictates that we ought to invest in such apparatus. It is scandalous that our methods of cleaning mail bags are as bad as they are.

I notice in the Minister's speech a reference to the fact that a departmental committee has been set up to inquire as to what improvements or modifications can be usefully effected in postmen's uniforms. I do not know what sartorial specialists are in the Post Office. They are quite unknown to me. There are many people who could produce a better design of uniform for postmen than the present one and who know that there are better cloths on the market than the cloth at present used. If postmen have to wear uniform they should have some say in the design. They should not be asked to appear in public in a design prescribed by people who have never worn uniform and who certainly never wore postmen's uniform. I do not know where this departmental committee came from. I do not know how it is constituted. I do not know what qualifications the members have for designing a uniform. I do not know what they know about the value of protective clothing, waterproof capes, coats, etc. I suggest to the Minister that, as a matter of ordinary prudence and good sense, if this committee is to deal with the question of designing uniform and with the quality of the cloth used, he should invite the co-operation of those who represent postmen in the work of this committee in the hope that, with the practical experience of those who know the problem and the theoretical views of those who have no practical knowledge of it, it may be possible to evolve a uniform more suited to postmen, more suited to conditions in this country than the present type, and that is made of better cloth than is at present used.

It seems to me that the cloth that is used suffers from the basic defect that if there is any dust near a postman it it only a matter of minutes until the uniform picks it up. The dust shows on the uniform in the same way as dust shows on the hedgerows when motor cars pass by. My complaint is that the cloth is too prone to pick up dust because it is too soft. An effort should be made to find a cloth which will attract less dust. The co-operation of those who know a good deal about this problem and who are anxious to assist in this matter should be invited.

The Minister referred to the St. Andrew's St. exchange. I gather from what he said that portion of it will be open this summer. This is July and I suppose normally summer would be regarded as ending in September. Do I take it that the exchange, or part of it, will be opened and staffed, say, by September? I would ask the Minister to tell us about that when he is replying.

Then there is the question of the Pearse Street office. As Deputy Alfred Byrne described it, the Pearse Street building is a ramshackle one. Originally, it was a distillery, then for a long time a disused distillery, then a gaunt rookery and finally it blossomed out as a central sorting and postmen's office. Since 1922 it has functioned in that capacity. If ever money was misspent, it was surely misspent in trying to hold the Pearse Street office together. I do not know what the situation is at the moment. The roof had two rather unusual moods. In the winter-time the rain would percolate through the roof on to the letters and one had to move about and sort the letters where there was no rain.

It is better than that now.

It had a summer-time mood also. The Board of Works— charming people—discovered that the real remedy for the leaking roof was to smother the holes with tar. In due course, the men with the buckets of tar arrived and tumbled the tar on the roof, swept it up and down and said, "That has finished all these holes."

The following summer the tar came into the office in place of the rain. That cycle has been going on for years and years. Ultimately, the tar beat the rain, but how long the tar will remain the conqueror of the rain nobody knows.

The building at Pearse Street is an utterly hopeless one. When post office people come to this country and ask where is the central letter sorting office you have to tell them: "Do not go near that; you will only irritate yourself and carry away a bad impression." The only thing they have to be shown is this ramshackle place hidden away in this particular quarter of the city. I am not blaming the Minister personally for that. It is a dreadful legacy which has been left there by Ministers for Posts and Telegraphs for the last 30 years. I am trying to focus the Minister's attention on the matter, so that somebody will not be talking about the Pearse Street building in this House 30 years hence.

I understand that the Post Office authorities have got alternative accommodation. It ought to be put on record that after promising to rebuild at Pearse Street for about 28 years, and saying that everything was now clear except the title to one piece of land, the Board of Works woke up and said: "That place is no good for a sorting office; we must change it". Now Pearse Street is to be abandoned as a sorting office, and the new site on which the office will be raised is down near Amiens Street station at a place known as Sally's Garden.

I understand from the Minister's speech that negotiations for the taking over of the site are nearly completed. I wonder if the Minister will be courageous enough to venture to say when the plans and specifications will be prepared for this Sally's Garden site, when it is likely that tenders will be invited, and when the credulous people who believe in the speedy policy of the Board of Works will have their curiosity satisfied to such an extent as to know in what year or perhaps in what generation the new office will be erected at the Sally's Garden site. I take it the Post Office, having just got possession or being about to get possession of this site, will "stay put" on this site and that some effort will be made to erect the sorting office there. I should like the Minister to tell us what the Post Office proposals are and when it is likely that a satisfactory letter and sorting office will be erected.

The question of part time postmen in provincial offices was raised by a number of Deputies. I ask the Minister to look into this matter personally. For many years the Post Office averred that it was their policy to expand part time posts to full time where possible and at the same time sympathetically to consider the question by dividing a part time post which became vacant amongst the holders of other part time posts at a particular office so as to build up part time posts in that office or, where possible, to make full time posts there by using the vacant part time post to build up the other posts there.

Recently, however, it seems that the Post Office have been disposed to get away from that policy on the ground of cost. I hope that has no official sanction at a high level and no ministerial benediction. Cases have come to my notice which appear to indicate that if the cost of creating a full time post in likely to amount to something which displeases somebody—I do not know who is to be pleased in the matter—then the Post Office refrain from upgrading the part time post to a full time post. There is nothing more detestable about Post Office employment than the large number of persons employed on part time duties. Part time employment, when you have the responsibility of feeding a family full time, is a very objectionable form of employment.

I should like to see the Minister devote some attention to that matter with a view to eliminating as far as possible all part time posts either by finding additional work for those holding part time positions or by utilising the occurrence of vacancies in part time positions to build up to full time existing part time posts.

Much valuable work can be done in that direction. In fact, very useful work was done in that direction in the revision of services which were carried out in a number of head office areas during the past few years. Not only did these rural revisions result in improving the deliveries and collections, but they also resulted in expanding a number of part time posts to full time posts. That again resulted in the provision of departmental motor vans which accelerated the service in these areas and helped to improve the conditions under which rural postmen and auxiliary postmen work. I should like, however, to see the Minister carry the revisions to the stage of endeavouring to create full time posts wherever possible, so that we can as far as possible reduce part time employment by providing full time employment at full time rates of pay for those whose part time posts are expanded to full time.

In this Estimate I notice reference to O. and M. methods and the benefits which flow from the O. and M. scheme operating in the Post Office Department. I am a firm believer in efficient methods of organisation, because where you have efficient methods of organisation and where you provide for the human element and understand that the human element is not just a pawn on a chess board, a cog in a wheel, or a piece of human flesh to be moved about hither and thither without any regard to a person's personality or individuality, such a scheme has much to commend it. What I want to do is to contrast this organisation and methods scheme with what is happening in respect of the delivery of parcels in Dublin. The Post Office has an excellent fleet of motor cars in Dublin engaged in the collecting and delivery of parcels and their transport to and from railways and bus centres. Nobody will deny that it is a first-class fleet and that it is doing a first-class job. The Post Office is entitled to be proud of the efficient way in which the fleet works not only in Dublin but wherever it operates throughout the country. The introduction and extension of it has brought about many improvements in Post Office organisation.

It is a little odd, therefore, that while you have a fleet of motors engaged in the delivery of parcels the local administration in Dublin should still insist that a walking postman engaged in the delivery of ordinary and registered letters should have to take out parcels with him for delivery at the same time as he takes out the ordinary and registered letters. That is operating in this way: the letter-carrying postman may arrive at a house at the same time as the parcel delivery postman, one with one parcel and the other with another parcel. That does not seem to make sense. If there is a motor van operating in a district, the sensible thing to do is to ensure that the van takes out all the parcels, and that the van should be used for delivering all the parcels. With vans available and being engaged in particular districts, it seems odd that the Post Office should not utilise these vans for the delivery of parcels. I move to report progress.

Progress reported; Committee to sit again.
The Dáil adjourned at 5 p.m. until 3 p.m. on Tuesday, 8th July.
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