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Dáil Éireann debate -
Thursday, 17 Apr 1958

Vol. 167 No. 3

Committee on Finance. - Vote 55—Posts and Telegraphs (Resumed).

Members of the House will have seen, in the last few weeks, reports in the newspapers indicating that there is considerable public apprehension in Thomastown, County Kilkenny, and in Abbeyleix, County Laois, regarding the reduction of the status of the post offices in these two towns. The local people are naturally aggrieved that the status of these two offices are being reduced and that in future, instead of having offices owned by the State and staffed by efficient and competent regular staffs, they will have to be content with premises provided by a sub-postmaster or a sub-postmistress wherever these people can get accommodation. In the future, they are to be denied the services provided by trained, experienced and competent Post Office officials.

It is quite clear to the people in these two towns that, in future, they are to get a service which is less efficient than the service they have been getting in the past. The Department of Posts and Telegraphs will not contend that the services provided in a scale-payment office are nearly as good as the service provided in offices manned by trained and competent post-office officials. I would like to ascertain what is behind the Post Office policy in that respect. Is there any reason why these permanent staffs should be interfered with?

The present status was enjoyed by these offices away back in the British régime, and the people of these towns have enjoyed the present services for 35 years under an Irish Government. Now at this stage, the Post Office has made up its mind to reduce the status of these offices and to give the townspeople concerned an inferior service to that which they now have. What is the reason for that? Is the reason to save money at the expense of the local people in the towns concerned?

The staffs in these offices will, when their status has been reduced, be transferred elsewhere. The Department is well aware that when you transfer people from their home towns, where they have lived and have friends, to places where they have never lived and have no friends you cause considerable dislocation in their domestic arrangements. Where the transfer involves a married man moving his family and furniture, the effect is much more serious.

It is quite clear that the Post Office is going to provide at Abbeyleix and Thomastown a second-class service for the townspeople in these areas. No one will say that the service in a scale-payment office is comparable with the service in a post office owned and controlled by the Department itself. I should like to ascertain if it is intended to embark on a policy of deliberately down-grading offices in order to save money and to provide inferior services for the people concerned. Are Thomastown and Abbeyleix the harbingers of what is yet to come? Are many more offices scheduled for down-grading in this way?

I should like to ask whether the Post Office has any intention of up-grading offices from scale-payment status so that they will be controlled and staffed by the Post Office itself. Many of the scale payment offices, particularly in towns of a population of 3,000 and upwards, are now being staffed on a unitary basis, on the scale payment basis, and not by regular Post Office staff, although the volume of business is possibly equal to the volume in other towns, not staffed by regular Post Office staff, although the volume of business at some of these offices is possibly equal to the volume of business in other towns where the offices are staffed by regular Post Office personnel.

I should like to get to the bottom of the policy in this respect. Is this just a stab at Abbeyleix? Is it a stab at Thomastown? Is it part of a general policy to be pursued in the future and is there to be any countervailing advantage from the point of view of up-grading scale payments at offices where that up-grading would be justified? I am sure other Deputies who represent the constituency in which these towns are situated will have something to say on this matter. There seems no reason why, when the status of these offices has withstood the British administration, has withstood 35 years of Irish administration, they should be selected in the year 1958 for a reduction in their status, which means, as I said before, giving the public a less efficient service than they have now and than they have had up to now.

I wish also to make reference to a question which has been raised in this House on a number of occasions and which I understood during the past few years was the subject of examination, if not by the Post Office Department alone, perhaps jointly by that Department and the Department of Finance. I refer to the question of pensions or gratuities for auxiliary postmen. As the House knows from previous discussion on the subject, an auxiliary postman may serve the Post Office for 40 or 50 years. He may be required to leave the service and he has no right—I underline the word "right"—to a single penny gratuity or a single penny pension from the Post Office Department. It is true that if he is reduced to a condition of penury and if he is in financial prostration, he may appeal for a grant from the Minister's special fund, but if his income—either because he has an acre or two of land or because he has a son and daughter who help to keep him in the winter of life—reaches a certain level, which is a low level, the Post Office do not pay as much as one farthing pension or gratuity to that man for 40 or 50 years' service.

I had thought in recent years there was a disposition to recognise that that was something that called for redress. I understood the matter was under examination during the past two years or thereabouts. I should like to ascertain from the Minister if he could now say what stage has been reached in this examination of the position of auxiliary postmen, and whether there is any likelihood that a scheme will be introduced in the reasonably near future which will provide a pension or gratuity for those officers who have served the Post Office and the community for a long number of years, and who because of the auxiliary status which they have, unfortunately are denied the right of pension which is possessed by established officers.

I am sure there would be goodwill on all sides of the House to do something for this class. There are aproximately 2,500 of them employed throughout the postal services to-day. I am sure also that neither those whom they serve daily nor this House, which is ultimately responsible for their employment and conditions of service, could reasonably grudge the payment to them of a pension or gratuity in recognition of their long and faithful service. I hope the Minister will find it possible to let me have some information in respect of the points I have raised.

On behalf of my colleagues, I should like to join with Deputy Norton in offering my sympathy to the Minister on his illness and to wish him a speedy recovery. I hope we shall see him back in the House in a short time and I would ask the acting-Minister to convey our good wishes to him for a speedy recovery.

I wish to say a few words on the telephonists in the various exchanges in this country. I should like to congratulate the majority of them and to criticise a minority of them. The acting-Minister is the Minister for Defence and in the Army we have certain standard phrases for conveying to people words of command and intentions. I only wish that could be superimposed on the staffs of our telephone exchanges. If possible, the Minister should draw up a book of standard phrases which would be used by the staff of all telephone exchanges.

In certain countries abroad where I had the privilege of travelling, I was very much impressed by the responses which I received from the various exchanges which I rang up to make inquiries. In America, I noticed that the first response I got was: "Can I help you, sir?"—a very encouraging inquiry. If you ring up some of our exchanges here and make an inquiry as to the number of a certain subscriber, you are told: "Have you not got a directory yourself? Could you not look it up? A friend of mine quite recently told me he wished to ring up his girl friend in Zurich. He rang the local exchange and said he wished to put through a personal call to Miss So-and-So in Zurich, and the reply was: "Could you not get one nearer home?"

What did you think of the suggestion?

I am not saying a word—I have not seen the person in Zurich.

What did you think of the suggestion about getting a local girl?

Possibly she was one of the ladies who had emigrated under the Fianna Fáil policy.

They are not going to Zurich.

She happened to be an Irish air hostess who was in Zurich. She was a local girl. However, I am suggesting that there should be some standard phrases in the various exchanges and that these standard phrases should be bilingual for Irish-speaking districts. Again in this country of welcomes, I notice that if your time has expired, you are generally told: "You must dry up or we shall cut you off. We are sorry." Surely there is some other phrase which could be used. It is all right for us because we understand, but visitors are not impressed. The Minister should adopt in the Department of Posts and Telegraphs the same method as he adopts in his own Department, that of standard phrases to convey intentions.

During the period when Deputy Everett was Minister for Posts and Telegraphs, at the request of Deputies from the West and North West, including Donegal, we had installed on our islands radio telephones. They were a tremendous advantage to the islanders occupying these outposts on the Atlantic coast. Unfortunately in recent years these telephones are not securing the service they should. Sometimes they are broken down for weeks and no effort is made to repair them. The engineering section of the Department should endeavour to keep up the good work inaugurated by Deputy Everett and the late Deputy Keyes. If they do that, they will be doing a considerable service for our islanders.

I should like to support Deputy Palmer in his plea for the establishment of telephones in isolated rural areas. He mentioned the famous Gap of Dunloe. There are many Gaps of Dunloe throughout the country, one of them spelled with a "g." There are two areas in Dungloe in my native county. I refer to Dunlewey with a vista of the Poison Glen, a vista second to none in Ireland.

And the Birmingham tweed.

And the Birmingham tweed manufactured in Dunlewey and sold abroad as Birmingham tweed. It would be a very good thing if we could have a telephone installed there and another at the top of Loughanure, at Lettercagh. I am sure Deputy Cunningham and others know isolated pockets, too, and the installation of telephones in these pockets would be an advantage to tourists, to locals and to those who require either medical or spiritual assistance in an emergency.

Deputy Norton referred to the reduction in status of certain post offices. That reduction is evidence of the exodus from the country. Emigration is the cause of that reduction. This is the first Department which has admitted that, and that reduction in status will continue until we stop the flow of emigration. It is only now we are beginning to feel it and it is only now that this Department has pinpointed the situation by reducing the status of various post offices throughout the country.

Reference was made to the recruitment of temporary postmen. I would appeal to the Minister to change the present system. If a temporary postman is required, he is recruited from the local labour exchange. Irrespective of whether the applicant is literate or illiterate he is offered the post. The only qualifications are that he must have a large family and be drawing a certain amount of unemployment assistance. If he does not take the post, he is immediately disqualified for unemployment assistance. I know men absolutely illiterate, who have accepted posts as temporary postmen simply because they were afraid they would lose their unemployment assistance. They could not afford to wait until such time as their cases were investigated. They are going around delivering the post. They meet somebody on the crossroads who tells them who the recipients are and where they live. I am not exaggerating. I know men in Fintown who cannot write their names and they have been offered posts as temporary postmen.

Shame on it!

Shame on the system, rather, which has left them in that position. These were unfortunate men who had to migrate when they were very young. They are not literary geniuses who can read and write bilingually. I would appeal to the Minister to refrain from this method of recruiting temporary postmen and adopt some other method. Let some other standard be the guide rather than the number of children they have or the amount of unemployment assistance they are drawing.

I should like to appeal also for more letter boxes in rural areas. Deputy Keyes made a very serious effort as Minister to rectify the lack of letter boxes in various parts of the country. In my opinion there should be letter box outside every school in rural areas. The schoolchild is very often the family messenger and, when letters have to be posted, they are given to the children on their way to school. As some Deputies know, the local teacher is very often the scribe for his parish. He is sometimes the secretary of a political organisation. He would find it most convenient to have a letter box outside his school.

When I was in the national school it was a blessing that we did not have a letter box because I always got off half an hour earlier on Friday to post the master's letters. I was the only child in the school with a bicycle and I looked forward to Friday because I got home half an hour earlier. Had there been a letter box outside the school I would not have got off. It would be an advantage nowadays to have a letter box. I do not think the cost of providing it would be very high. There are isolated pockets in which there are letter boxes but they are never used. They were erected in the old days to satisfy the secretary of some Fianna Fáil Cumann.

I thought they were all erected during Deputy Keyes' time.

They were erected in places where they would be most serviceable in his time. A good few were removed from these isolated pockets by Deputy Keyes. I am referring to the bad old days before the present Minister had anything to do with it, when Fianna Fáil held out the promise that they would erect letter boxes for certain people. That was before even I came into politics. Some of the boxes are still in existence.

Was it for the local schoolmaster?

It was in the days before the schoolteachers switched over to another political Party. I understand that we are at the moment in process of erecting a new post office in Letter-kenny. I appeal to the Minister to ensure that an automatic telephone exchange is also erected there. In Tralee, and other towns, the central exchange for the whole county is now centred in one area. We know the advantage that is to subscribers. When the Minister comes to finalise the plans for Letter-kenny I appeal to him to incorporate in them an automatic telephone exchange and when finances are available, I hope we shall segregate the telephone exchanges from sub-post offices.

At present in many parts of rural Ireland the sub-post offices are located in business premises for the want of a better place. So also is the telephone exchange with the result that, if you want to make a telephone call from one of these sub-post offices, every customer in the grocery shop or the confectionery shop, as the case may be, is listening to the call. It is bad enough to see the little girl in the exchange listening in to what you are saying, as she can often do through the glass in the telephone box, but it is too bad when the public are aware of the private conversations conducted in these isolated rural exchanges. If the Minister can see his way to pay any attention to the suggestions I have made, it will be for the benefit of the Department in general.

This is an Estimate of over £8,000,000, a comparatively high figure for this Department. This is not a Department in regard to which one can have heated discussion, but it is a very important Department in our economy. There is a matter I want to bring to the Minister's attention and I would be glad if he would attend to it as expeditiously as possible. It is a matter which I condemn and about which I have received many complaints in the past few months. It is the discrepancy between the rate of progress in regard to the installation of telephones in the provinces as against Dublin City.

I have received very many complaints recently with regard to the delay in the installation of telephones in my own constituency, particularly in Dundalk and the surrounding area. I have given details to the Minister himself and he very courteously and kindly undertook to look into them. I am glad to say I have met with a small measure of success in regard to one case.

There are a number of reasons for stressing this matter. When a telephone is installed in any business premises or private house we can describe it as an investment in production. Generally speaking, it is business people who apply for these telephones. If they have not the use of this essential modern amenity, it means their business will be greatly retarded and they will be in an unfair position as against their competitors. I hope the acting-Minister will do what he can to level up the rate of installation as between the provinces and Dublin City.

The Minister referred to the rate of progress in the provinces when introducing the Estimate and said he hoped to have many of the cases attended to fairly soon. I know of one particular case of a person with a small business situated on a main road between two exchanges. Over 12 months ago this person made application for a telephone and he has not got it yet. That is one of the cases I mentioned to the Minister himself and I am glad to say that attention will be given to it very soon.

I can appreciate there is very great difficulty in regard to the installation of telephones generally, especially in rural areas. As the Minister pointed out, the system is to appoint construction gangs who go around each area and install these telephones, something akin to the methods used in the rural electrification scheme. I sympathise with the Minister but I want to point out to him that there is a great discrepancy between the rate of progress in Dublin and in the provinces. That is neither fair nor just.

One of the explanations given to me for so much attention being paid to Dublin City is that when housing schemes are being built the cables which are required for the telephones are laid in advance of the housing scheme. Some people were inclined to condemn that procedure. Obviously that procedure must be adopted because it would be very wrong to build the houses first and then rip up the roads and pathways which had been concreted in order to put down the telephone cables. I do not accept that explanation.

I appreciate as well that, due to the financial exigencies of the present time, progress must necessarily be fairly slow. The Minister pointed out that 9,000 extra applications had been dealt with last year. It would be very interesting to find out what proportion of these 9,000 relates to Dublin as against the provinces.

I am doubtful about the necessity for these commemorative stamps which are issued occasionally. I do not know what the cost is but I know that from time to time stamps are issued to commemorate patriots, religious figures and so forth. That is all very laudable in itself but, if the cost is exorbitant, I do not think there is any need to issue so many of these stamps so often. If we could confine ourselves to issuing certain stamps for a longer period of time, it would make for better economy.

I should like to endorse the remarks of those Deputies who urged the Minister to pay attention to the erection of sub-post offices where they are very urgently required, especially in the built-up areas. Over the past number of years many of our towns have grown out of all proportion with the result that quite a sizable portion of the population are very much handicapped because they have to travel great distances to avail of the post office services. I would exhort the Minister to be as attentive as he possibly can in this matter.

I have nothing else to say except to add my voice to those of Deputies who expressed the hope that the Minister for Posts and Telegraphs will have a speedy recovery.

First of all, I wish to associate myself with the good wishes to the Minister for a speedy recovery and hope that he may soon be restored to take charge of his Department.

I was very interested to hear from the Minister's opening statement that for the past two years a profit has been made by the Department. That was very different from what I felt would be the case before I heard the Minister's statement. I thought that the Minister would make the case that there had been a big loss for the past number of years and that, therefore, economies would have to be made. That case has been put up by some of his supporters in Kilkenny, with the result that in one of the principal towns of County Kilkenny, the status of the post office has been down-graded to that of sub-post office. It is difficult to understand the mentality of the Minister's advisers in that respect.

In Thomastown, a site was purchased a year or two ago for the erection of a new post office and that was considered a proper course to take. Recently, a notice appeared seeking applicants for a sub-post office. Thomastown is one of the most progressive towns in the country. Outside the town there is one of the principal stud farms in the country and a very large flour industry. In recent months the people there have shown their enterprise by establishing a cattle market the cost of which was between £12,000 and £15,000. That is no mean effort on the part of people of a town of the size of Thomastown. The farmers in the hinterland are very enterprising farmers.

The Minister would be very well advised to re-examine this matter. If there had been losses in the post office service which necessitated pruning, there would be some case but, as the Minister has said to-day that there is a reasonable surplus—it may not be a very big amount—there is no reason why that post office should be reduced. Thomastown has had a principal post office since the service was first established. There is even more reason for such a post office now than there was formerly because of the fact that the post office carries out many more functions. Children's allowances, old age pensions, widows' and orphans' pensions are paid through the post office. People do not like to have to go to an ordinary business house or huckster's shop to get the payments to which they are entitled.

There is also the consideration that people buy prize bonds through the post office. When they do so, they have the confidence that the people behind the counter are paid civil servants and are bound to secrecy. A person who buys prize bonds likes to feel that nobody knows that he has done so. To have this service carried out in an ordinary shop changes the whole position. The people in Thomastown who have had a first rate service since the post office was established are to be given a second rate service. They will not have the trained and competent staffs that they have enjoyed up to the present.

The Minister mentioned that a new central sorting office was to be established in Dublin. Is Dublin to be regarded as the whole country? Is all the surplus money to be devoted to the development of the post office in Dublin rather than in the country? Is this Government again showing that they are controlled from Dublin, that they are the complete Dublin Government who do not mind whether they denude the country of Civic Guard barracks or post offices? Is that what the people of the country are to believe, that they are being ruled by people who are resident in Dublin and have a Dublin outlook?

The Government may talk about decentralisation. Some of the post offices in the country should be up-graded rather than that the ordinary post office should be down-graded. The people in Thomastown held a very representative meeting. Every class and creed was represented. Everybody there supported the plea that, not alone should the status of the existing post office not be reduced, but that the new post office which was envisaged a couple of years ago should be erected. That would be a great addition to the town.

I have not received any complaints about the post office service in general. I am very pleased that a new post office has been erected in the City of Kilkenny but the staffing there at times is not adequate. Sometimes there are queues there.

It had better be fortified, now that you have it.

Yes. We had better hold on to it. I would appeal to the Minister and the Government to get away from the Dublin outlook and from the idea of erecting a central post office and a central sorting office in Dublin and, if there is a surplus, to devote it to towns like Thomastown. The status of a town is reduced when the status of the post office is reduced.

I regret that the Minister is not here to listen to my appeal. I know the acting-Minister will convey it to the Government. I would have preferred to have had the ear of the Minister so that I could try to change his mind, that he would see my point and would not take the action proposed. The matter has not gone very far and I appeal to the acting-Minister to bring the points I have raised before the Government and ask them to allow the status of this post office to remain unchanged.

I wish to add my voice to the voices of Deputy Crotty and Deputy Norton in appealing to the Minister to continue unchanged the post office in Thomastown. It is not in my constituency but I travel through Kilkenny a good deal and a number of people from the area have approached me. In addition to the complaints about Thomastown, there is a definite rumour current in Callan, a neighbouring town to Thomastown and a very important town in County Kilkenny, that they are to suffer a similar fate. I do not know whether that is correct or not but, if it is correct, I would equally deplore it. As Deputy Crotty has said, the status of a town is governed by the status of the post office. Thomastown and Callan are good rural towns and the people there are entitled to as good service as the people in cities or more important centres.

In connection with my own constituency, there is a rumour of an alteration in the system of delivery of mails in the Ring district of Dungarvan, County Waterford. I understand that the delivery by the postman in Ring and Old Parish is to cease and that some arrangement is to be experimented with whereby a motor car, on contract, will take out the mail and the driver of the car is supposed to do a certain amount of delivery in Ring and Old Parish. The general feeling amongst the residents is that that type of delivery will worsen the position. They have not had exceptional facilities up to the present but it is feared that whatever facilities they have had will be reduced. This is a Gaeltacht area, and a good deal of the correspondence will be addressed in Irish. It is questionable whether the contractor—who would probably be based on the lowest amount he charges for delivery—will be capable of conducting the business, due, perhaps, to his want of knowledge of Irish.

The Estimate for the Department of Posts and Telegraphs should be a revenue-producing Estimate. This should not be a spending Department. I am glad that, as the result of the reorganisation initiated some years ago, we got that position in 1956-57, and it has been accelerated in 1957-58. I should like the Minister to make clear in his reply how much of the reorganisation has been concluded. Is it clear that the entire Post Office reorganisation will be completed during the current financial year, when the small areas to which the Minister referred are tidied up and the other five districts are tackled?

We all know there is still considerable improvement possible in the service. One of the factors which will ease the possibility of that improvement is the fact that in recent years more has been done to county roads. That has made communication better in more remote areas.

In relation to the telegraph service, the Minister indicated the possibility of considering whether motor-cycle delivery from a larger office would not be better than the existing method of delivery of telegrams on a casual fee basis. We saw in the newspapers some time ago a little disturbance in reference to the use by a postman of an automatic method of conveying himself. Regardless of that individual case, has the Department considered whether reorganisation might not effect economies, if it were accompanied by larger delivery areas with automatic conveyance by autocycle or scooter? I agree it would not be a feasible proposition until the county roads had opened up the hitherto more inaccessible areas. There has been considerable improvement in county roads in many counties during the past ten years, particularly during the past five years, and it might be possible to effect a more efficient service in that way.

It is impossible to assess the exact effect in future of the revenue-producing capacity of this Department without knowing the effect of the recent increase in Civil Service pay on this Vote. The Minister touched on that point. I appreciate that he has not had the time to consider it completely, but surely he could give us a global figure of the amount involved, so that we could set that off in our mind's eye against the sum of £350,000 by which he estimates Post Office revenue will be increased in 1958-59. We will have an opportunity next week for a more full discussion on the results of the 1957 Budget; it seems perfectly clear that one of the results has been possibly the elimination of the increased contribution made by this Department, to put it no higher than that.

I am a very innocent man and I do not know what the phrase "packet service" means. The nearest I can get to it is that the boats going across the Channel used to be called the British and Irish steampacket service. Would the Minister oblige by giving some indication of what is involved under sub-heads E(3) and E(4) particularly the latter, where the increase is £950?

Included in this Estimate is an increased sum of £30,000 for the conveyance of mails by air. I should like to know whether that is more than compensated for by increased revenue for the carriage of mails by air, or whether it has been a switch of carriage from sea or rail to air. The natural result of the expansion of air services would be that we would have to pay more for their carriage in that way. I should like to know how the traffic is to be divided in the coming year—whether it is a question of switching traffic or whether it is new traffic, or increased air traffic which will be offset by increased revenue.

Sub-head I (1) in the engineering establishment shows a fairly substantial rise. I am talking of the Estimate as printed, before any question of recent adjustments comes into account. I should like to know whether that is the effect of increased personnel or increased cost of existing personnel. Allowances come in here. I am not clear whether that means subsistence allowances or some other type of allowance referable to a man's domestic status. I take it also that engineering establishment's charges are entirely separate from the ordinary engineering charges in respect of work arising under the Telephone Capital Acts. I assume that work arising under those Acts is charged to the capital account as well and that engineering services are not charged to the current account, while the work itself is charged to the capital account. It is a point on which a little lucidity might assist.

There is a pretty substantial increase also to the civil aviation and meteorological services, particularly in sub-head O (2). As I understand the position, the Department of Posts and Telegraphs have to provide services under that sub-head for other Departments. Is that increase, therefore, offset in another way by increased appropriations-in-aid coming from somewhere else? If it is, we can deal with the matter on the Vote for another Department. If it is not so offset, I should like to know the cause of the increase. I have a sort of recollection that there was an arbitration under the Civil Service arbitration code in relation to some of the officers and perhaps that accounts for the difference.

The acting-Minister and almost all his predecessors, and, I have no doubt, all Ministers for Finance from time to time, have been upset by the continued loss on telegraph services. The telegraph services were in the unhappy situation that, the more telegrams you got, the higher your losses. In most services, if you are able to increase your traffic, you will be able to decrease your loss. Unfortunately, in relation to our telegraph services, the reverse has been the case. The Minister for Posts and Telegraphs in the last Government, Mr. Keyes, commenced a fairly thorough reorganisation of our telegraph services. The fact that the loss has been reduced to the sum the Minister mentioned to-day is due in no small degree to the course adopted by him and the plans initiated by him at that time.

In relation to overseas cablegrams, apart from the general ordinary delivery rate there are separate and cheaper rates for night letter telegrams and week-end letter telegrams. Some sort of similar arrangement could be made available here. We could have some sort of arrangement by which it would be possible, after one had missed the post to any distant part of the country in the evening, to send a telegram which would be picked up at the post office delivering mail to the address concerned and that such telegrams would be delivered not as a telegram but as an ordinary letter. It would cover, in such a service, the case to which reference was made— congratulatory telegrams or perhaps telegrams of sympathy which are not urgent to the extent of delivery within a matter of an hour or two. The more the telephone service is expanded, the less will be the need for telegraph services, but there will always be some need for them and they will have to be put on some basis, while providing the service that is indispensable, to ensure that the loss to the Exchequer is not more than we can afford.

I have always been interested in the question of philatelic sales. If the Minister looks up the records of his Department, he will find that I was examining the possibilities of that matter with the Minister for Posts and Telegraphs just before Mr. Keyes and I left office. I want to give this warning to the acting-Minister. I have great respect and admiration for the tradition of the Department of Posts and Telegraphs in regard to the manner in which they approach problems in their ordinary field but, on the question of philatelic sales, they have a complete and absolute blind spot. They seem to be obsessed with the idea, and I hope the Minister will not allow himself to be obsessed with the idea, that the prestige of this country would be injuriously affected by our expanding our possibilities for philatelic sales. I disagree now in that regard just as I disagreed with it in minutes which the Minister will find in the records of his Department.

Many countries get a very substantial revenue from philatelic sales and, in so doing, they do not in any way injure or adversely affect their prestige. Certainly, they do not affect it in any way that would harm us here. If, in 1927 or some other year, somebody made a ruling that we could not risk injury to our prestige by expanding philatelic sales, that is no reason why we should ignore a possible opening for further revenue in 1958. The main thing philatelists want to know when any new issue is printed is the amount that will be printed of that issue. They want the assurance that, if the issue is withdrawn on a particular day, the rest of the blocks that remain will not still be kept and further stamps dribbled out as other people apply later on. If they are dribbled out at a later date, after the issue has gone out of general use, the Department make something small out of it, but it is a case of being penny wise and pound foolish.

It is impossible to build up any philatelic value for stamps, unless, from their very first day of issue, philatelists know the number of stamps that will be printed and know for certain that, after the issue is withdrawn from circulation, it will not again be available, so that, from the withdrawal period onwards, a scarcity value will commence. If they are not assured in advance that there will be that scarcity value after the issue has terminated, they will not bother to buy the stamps during their period of issue. If they receive that assurance, I have no doubt that the immediate revenue the Minister receives from dribbling out stamps after they have gone out of general use would not be lost as the stamps would then be bought before the issue had terminated. I would particularly ask the Minister to endeavour to provide a new approach to the whole system of philatelic sales and encourage methods by which we, like other countries, can achieve something substantial from them.

I do not know whether the Department or the Minister himself have ever examined the figures available for what other countries make out of such sales. I know one very small country that makes a very substantial sum every year out of sales in that regard. Surely, if they can do it, we should not spurn or despise that method of raising revenue.

Might I say a word on the subject of telephones? I understand and appreciate, of course, that by reason of the extension of the telephone network it is inevitable that sub-head M in the Book of Estimates will rise year by year. The inevitable result of increased capital expenditure from year to year is an increase in the amount of the annuity necessary to repay that capital. There are some anomalies in relation to the telephone service which I would like to have explained to me. Why, for example, is it dearer to telephone at the same hour of the day from Dublin to London than it is from London to Dublin? Why is it dearer to telephone from Dublin to Paris than from Paris to Dublin at the same hour of the day, allowing, of course, for exchange conversion? It seems to me that it is peculiar our system of charges should be based on some methods other than those of the place with which we are in contact. There used to be very much greater delay in telephoning from here to the Continent than there was from the Continent to here, but I must say I am very glad to be able to state that seems to have been cleared up, and one is almost able to get a no-delay service nowadays which is entirely satisfactory.

The cross-Channel and continental telephone service here is, I think, based entirely on a two-tariff period charge, the dearer charge running from 8 o'clock in the morning to 6 o'clock in the afternoon, and the cheaper tariff operating from 6 o'clock in the evening to 8 o'clock the next morning. I presume that in relation to cross-Channel and continental trunks there is a round-the-clock service by the operators in the exchanges of Dublin. If I am right in that and it would not mean additional staff, would it be possible to arrange a system by which there would be a three-tariff period charge? During the peak hours charges would be higher, with secondary charges slightly lower during not quite so peak hours and the third a much cheaper charge, during the time staffs have to man the exchanges but in fact would be doing nothing. I am talking at the moment purely of places like Dublin and, perhaps, Cork. Something like that might assist to expand revenue because that cheaper type of telephone call would be more likely to be a domestic one than a business one which would have to be made during the peak hours. It would also have the effect of easing peak delays even more, and might at the same time assist to expand revenue.

In relation to the installation of telephones, I do not think there is enough frankness by the Department. If a telephone cannot be installed for a period of three to six months, because the engineering unit has left an area in the country, it seems to me that what is done at the present time is a delaying process. It would be far better to say frankly that the squad has left the area and will not be back there until next July, or whatever the date is. Everybody would then know the exact position. Equally, it would be better if reasons were frankly given, such as the lack of underground cable or the lack of accommodation on a switchboard, and if some approximate date were given for the time when the service could be made available.

I know it is traditional on the part of civil servants not to give any more information than they can possibly avoid giving, in case they might get into trouble at a later stage. I can understand that but, in relation to a business such as this which has so much to do with the outside public, I would urge very strongly that a date should be named and there should be the frankest expression of view as to why there had to be delay, and when that delay could be obviated.

I am not clear, arising out of a question I put to the Minister here, what exactly is meant by his statement that there would be a hold up in the provision of a semi-automatic exchange. I appreciate he was grossly misquoted at that time but I should like a little more information than was available in the Minister's speech. How is the sum of £1.5 million on telephone capital account to be spent this year? Is it to be spent on the provision of new trunk circuits between one place and another in the country, or on the provision of new exchanges and new equipment? Is the Minister able to tell us what proportions and what type of equipment are to be acquired?

I cannot understand, maybe because I am very dense, why when you have two automatic exchanges reasonably near each other, like the one in Naas and the one in Maynooth, you cannot simply connect those two automatic exchanges. Why is it necessary for a subscriber on the Naas exchange, as I am, to ring my operator in Naas who then rings Dublin and the Dublin operator in turn rings Maynooth? When two exchange areas are ten or 12 miles apart something should be done to obviate that and connect up the two automatic exchanges in the same way as it is possible to telephone from Naas to Kildare, which is very roughly the same distance. I do not know how long the Minister wants to conclude. Would 40 minutes be enough?

Mr. Boland

Plenty.

He will not repeat the performance of last night if I sit down now?

Mr. Boland

I shall be a little longer I suppose.

The boon of having automatic exchanges in rural areas is a real one and I am glad to see that in the new works proposed by the Board of Works, there is provision for a new telephone exchange in Droichead Nua. However, I am very disappointed to hear from the Minister that it will not be in service until the end of 1959, when it is proposed that all the work concerned on the building will be completed this year. It would represent a reasonable chance to have a bloc in County Kildare, Naas, Kildare and Droichead Nua areas, all there together, particularly having regard to the very many industries which there are in that area, which would find it very much easier to obtain their requirements automatically.

Is it the intention, in relation to the policy of installing automatic exchanges in an area such as, shall I say, Naas, to merge in from outside the smaller rural exchanges which exist at present? I know what is being done in the Naas area, when a place like Kill for example ceases to exist, but is the general policy all over the country to be the same as that—that we shall have one automatic exchange area in, shall I say, a radius of about ten miles, serving that radius of ten miles rather than have the old system of an exchange serving perhaps only three to four miles, dotted around by much smaller exchanges?

I should like to know what is going to be the Minister's policy in that respect in the future. I appreciate that the Minister has been only a very short time acting for his colleague in the G.P.O.; I appreciate also that I am throwing questions across at him just before he is about to reply. If, therefore, he is not in a position to deal specifically with any of the questions I have addressed at him, I shall be perfectly happy if he gets his private secretary to drop me a line in the usual way.

Again I thank Deputies who expressed their good wishes for the Minister's speedy recovery. I shall certainly convey their good wishes to him. I also wish to express thanks for the method in which the debate was approached by Deputies generally. There were some points of difference. Some Deputies, for instance, were not of the same opinion as Deputy Sweetman and myself with regard to the desirability that the Post Office should not alone pay its way but should be a revenue producing Department. Some Deputies made the point that once we made any little profit there should be no question of further economies. However, I shall come to that later. I cannot say that I have very much to complain of in the debate. I shall deal with as many points as I can at the moment and I can assure Deputies that any other suggestions made will be looked into in the Department.

Deputy Palmer raised the question of the desirability of giving gratuities and pensions on retirement to auxiliary postmen. This is an old bone of contention I am afraid there is no way that that could be done at the moment. At any rate, I am advised that before anything could be done, new legislation would be required. Of course it could deal only with people in similar positions in the service as a whole and the promotion of such legislation would be a matter for the Minister for Finance.

A question was also raised about the multitudinous duties of sub-postmasters. The case was made that their pay was not sufficient. This matter is at the moment under consideration by the Conciliation Council. The case has been made that an increase in pay is justified and it is receiving consideration.

Deputy Norton and a number of other Deputies raised the question of the reduction in status of two Class Six offices in Thomastown and Abbeyleix, where it is proposed to abolish existing sub-post offices run by the Department and substitute for them scale pay subpost offices. It was in dealing with this question that some Deputies expressed views contrary to those expressed by myself and Deputy Sweetman with regard to the desirability of always being on the look-out for economies which can be effected without bringing about any deterioration in the service provided. I really do not think a good case was made for the retention of the present status of these post offices.

The Deputies who spoke on the matter seemed to be mainly concerned with the prestige of the two towns concerned or there was at the back of their minds a vague fear that there was to be a second-rate service provided under the new conditions. I am advised that that is by no means likely. The officers of my Department are convinced that a perfectly satisfactory service will be supplied under the new system and, since a considerable economy will be effected, I think we are quite justified in doing it, particularly when there is no injustice to be imposed on anybody as a result of the change-over.

We have had, on the one hand, criticism because economies have not been achieved and here, when economies are being achieved without doing harm to anybody, I think it unreasonable that we should be criticised. There are much bigger towns doing substantially more business than the two towns concerned, with offices of this scale payment type and these offices are providing a very satisfactory service. Examples of these are Portarlington, Newcastle West, Ballyshannon, Mountmellick and Buncrana. We are quite satisfied that the suboffices in Abbeyleix and Thomastown will be able to give a fully satisfactory service also.

I think the Minister is badly advised about that.

I do not know where Deputy Crotty gets that idea or on what he bases his assumption that the service will be of a lower standard than that which is there at the moment. Does he mean that I am badly advised in saying that there was a satisfactory service in the towns I have mentioned? There is no reason, if a satisfactory service can be provided in larger towns where more business is done, why a satisfactory service could not be given in this area.

A question was raised as to whether this was the beginning of something that is to become widespread, in other words, whether it is a programme for the down-grading of a number of post offices in rural towns. There is no such programme and there has been no decision to re-grade any other post office, either up or down, at the moment but the attitude of the Department is, and I think it is a very proper attitude, to keep the situation under review all the time in light of the volume of business done. If it appears desirable to re-grade any post office, even in order to provide more efficient service or effect desirable economies, that decision must be taken in the light of the existing situation.

Do I understand what the Minister says is that the reduction of status at the moment will be confined to these two offices?

Yes, these are the only two proposals before me. In that respect, I would remind Deputies that re-grading has taken place in the other direction, too. Some years ago, Droichead Nua was——

Any other cases?

That is the only one I know of.

One swallow in a summer?

As far as I know, only two were frozen.

There were many other "twos" before these two.

It is all in accordance with the desirability of having the Department pay its way. That is the principle accepted by every Minister for Posts and Telegraphs for some time back.

With regard to the staff, I think it was Deputy Norton who was very perturbed about the possible effect of transfer on postmasters in these two towns——

Not necessarily postmasters only: others as well. The staff is more than the postmaster.

I think the postmasters are the people mainly affected. In any case, the disruption will be largely compensated for in their case by the fact that they will be transferred, on promotion, to other offices. The transferring of the remaining staff will be done with as little inconvenience to them as possible.

Would the Minister like, at 69 years of age, to be transferred out of the place he had lived in for 40 years?

I do not know if that is happening.

It is going to happen in Abbeyleix.

Going to happen to whom?

To an Old I.R.A. man.

I have no details of that.

You will get verification of it. I understand.

Another point made in the same connection was that this indicated a leaning towards the city, as against the country, and the proposal to build a new central sorting office in Dublin was cited as another example of that mentality in the Department of Posts and Telegraphs. Anybody who knows the conditions in the Pearse Street sorting office knows this is a very urgent proposal and certainly, if the work starts in the coming year, it will not be before its time. It is also a fact that considerable economies have been made in the cost of postal services in Dublin within the past two years. The second postal delivery has been cut out in a number of areas and this was objected to by some people. Economies have been effected in Dublin as well as in other places.

Deputy O'Donnell had some observations to make about the standard of courtesy among telephonists in different exchanges, and, although he prefaced his remarks by saying that the discourteous are in a minority, the trouble is that his speech or his subsequent remarks gave the impression that discourtesy was pretty widespread. Considering the number of queries that come to these operators, I do not think the introduction of standard phrases, as he suggested, would be likely to get over that difficulty.

He raised some other points which I shall undertake to look into, such as the maintenance of radio telephones on islands around our coastline, and his contention that the present system of recruitment for temporary postmen has occasionally resulted in the appointment of persons unable to read or write. I find that hard to credit, that people would not be able to read addresses on envelopes and would be taken on, but I shall look into it.

Regarding the provision of letter boxes and phones in rural parts, everything possible is being done to expand the service in that way. As I mentioned, 41 new kiosks were erected last year and approximately the same number will be erected this year. Provision of these amenities is limited by the availability of money for the purpose.

Deputy O'Donnell also asked for an assurance that an automatic telephone exchange would be provided in the new post office in Letterkenny. I am afraid that will not be done at present; there is only a small number of subscribers in Letterkenny, and it is considered that the installation of an automatic exchange is not urgently necessary there; but a modern manual exchange will be installed in the new building and considerable improvement should be effected due to this new exchange and improved trunk service, and I think local requirements should be adequately dealt with in that way.

Other Deputies also dealt with the rate of progress in the installation of phones in the provinces as compared with Dublin and the implication again was that more attention was given to city areas than to rural areas. That is not a fact. In my opening remarks, I explained the difficulties in dealing with individual applications in rural areas. I said that we must have a planned programme of working and must deal with areas, and, when the squad working in a particular area moves out of that area into another area, in accordance with their programme, even though there may be only a small amount of work to be done in the area they have just vacated, it would not be practicable for them to come back and do that work, thereby disrupting their programme, except of course in the case of the priorities I mentioned. I suppose that leads to the impression that these things are not being dealt with expeditiously, but I do not see any prospect of doing it in any other way.

Could they not tell us what the delay is likely to be?

Since I have been in the Department, I would not think there was any of that lack of frankness Deputy Sweetman mentioned. I find that people who write in are told what their prospects are. Several people who have written to my office were given a reasonable estimate of the length of time it will take to provide them with a service. If it is three months or six months or, in some cases, as long as nine months, they are told what the position is.

Would the Minister agree with me that for no reply at all to be received in a period of three months is hardly frank?

Well, I shall show him that case. Perhaps it might be only two months—I had better be careful.

Deputy Coburn made a point regarding the issue of commemorative stamps. He appeared to think that was a costly project which was not justified. I was pleased by the remarks of Deputy Sweetman with regard to philatelic sales. I think that these commemorative stamps pay their way and I certainly will look into the suggestions the Deputy made in that respect. I fully agree with the point of view that the Post Office should, as far as possible, be a source of revenue and if revenue can be got in that way, I do not think it takes from the status of the country in any respect.

I can assure Deputy Kyne that I will look into the point he raised in connection with the proposed change of the postal service in Ring, County Waterford. I do not know anything about it myself and I think it was only a rumour, as far as Deputy Kyne was concerned. However, I will see that the area does not suffer in any change that may be made.

There were a number of other points raised by Deputy Sweetman, some of which I can deal with now. He raised the question of the reorganisation of postal services throughout the country. The position is that, when the five main head office districts have been completed, that reorganisation will be finished. These may be started in this year, so that the reorganisation should be completed within about two years. That is the reorganisation programme already decided upon, but we will be on the lookout for other possible improvements and greater efficiency, wherever it can be obtained. A service such as the postal service is something in which perfection is never achieved. It will always be possible to effect improvements and we can always be on the lookout for suitable places in which to make improvements.

Deputy Sweetman also raised the question of the increased amount provided for posting by air. There will be a profit in that respect. The amount which it is expected to collect by means of air posting, less ordinary postage, should bring increased revenue from air mail, after the air mail companies have been paid for their services.

To some of the other points raised by Deputy Sweetman, I am not in a position to reply at the moment. I will adopt his suggestion of replying by letter in respect of those. I do not know whether the suggestion for a three-tariff position in regard to trunk calls would be worth-while, but I will have it looked into.

I do not know the answer to the complaint that Naas and Maynooth have to go through Dublin to get in touch with one another. I feel sure that there is a technical difficulty there, and, if it is possible to have it solved. I will ask the engineering staff to do it. I do not think there is anything else of great importance to be dealt with. There were a number of other points raised and I will have them looked into.

Could the Minister give me any indication of how long it will take the Board of Works to make drawings with regard to the new sorting office?

I do know that that has been a hardy annual on this Estimate.

Can the Minister state when he hopes to be able to invite tenders? Does he hope to be able to do so in this generation?

It will hardly be in my period as acting-Minister. I am afraid I do not know the answer to that question. What I said was that they were in a position now in which it was possible for them to go ahead and prepare working drawings. I have not been dealing with this matter before and I do not know whether this is an advance or not.

What does the Minister mean by the word "advance"? Is it Post Office advance or Board of Works advance?

Board of Works progress or Land Commission progress.

I am afraid I do not know how far advanced the Board of Works is, but apparently there is an advance on the position in which it was.

Would there be any hope that the Minister would get cracking on this matter? Is the Minister able to answer the question about E.3 and E.4 packet charges?

The packet services at home are to our own islands along the coast and the others are to Great Britain.

Why are the packet charges to Great Britain going up?

I am afraid I do not know.

Can the Minister say anything as to the prospect of the redundant officers in the Central Telegraph Office being transferred to other departments?

I would require notice of that.

There are 30 redundant clerks there. Is it possible to have them transferred to other departments?

I do not know.

In view of the fact that the Minister made a genuine effort to reply to the debate, I did not like to raise the matter before this, but might I point out that during the whole of his speech, he had two colleagues behind him?

Notice taken that 20 Members were not present; House counted, and 20 Members being present,

Before the Vote is put, may I ask the Minister a question?

I want to ask——

Major de Valera

Any more lemons instead of sour grapes?

I am inquiring about telephone kiosks and not lemons or sour grapes.

If Deputy de Valera had been here, as he should have been, supporting his Minister at the right time, he would not have had to come in in such a hurry.

You want an audience.

It was recently brought to my notice that the installation of a public telephone kiosk within a small town or village had an effect on the earnings of the local sub-postmaster or sub-postmistress. Would the Minister be able to give any answer to that? It had an adverse effect in reducing the revenue of the sub-postmaster or the sub-postmistress, as the case might be.

I do not know.

Perhaps I might be able to deal with the matter by way of a Parliamentary Question later on.

I wonder whether it is worth the Parliamentary Secretary's while starting on the next Estimate?

If it would suit not to go ahead with the next Vote——

There is a matter of a question on the Adjournment. The House could deal with that.

It is hardly worth the Parliamentary Secretary's while starting and then having to stop in a minute or two. Let the Minister move the Estimate. I do not mind.

Vote put and agreed to.
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