Let me deal, first of all, with the youngest branch of the Minister's Department, television. We have now had 12 months' experience of Telefís Éireann. I want to deal primarily with the reception of television in the State. Certain areas have perfect reception; other areas have poor reception; and in some areas there is no reception whatever.
Speaking on this Estimate last year, I recommended to the Minister that the solution of the problem of various types of reception was the installation of piped television. I advocated piped television, and I explained to the House and the Minister the advantage it would be: how much cheaper it would be for licence holders; that we would have a standard and uniform type of reception; and less outlay in the Department in the provision of piped television by private concerns.
The Minister pointed out to me at that time that while he himself was sympathetic towards the idea of piped television, there would be legal difficulties in the matter. I explained that it would not take very long to pass an Act of the Oireachtas to get over the legal difficulties and in fairness to the Minister, he said he would do his best to try to get over them. I presumed by that he meant he would do his best to introduce legislation which would make piped television possible in the State. It would do away with the unsightly aerials in rural and urban Ireland, and it would make the amenity of television available to every house-holder in the State. There would be a choice of station by plugging in, and there would be guaranteed reception from all stations.
In the most isolated parts of Northern Scotland, there is perfect reception from Independent Television and the BBC through piped television and I understand that is achieved without any extra outlay. It is unfair of the Minister, if he proposes legislation to introduce piped television, that he should put the citizens to the expense of erecting television aerials. He should come straight out and tell us now if there is any possibility of the introduction of piped television. He is aware that a number of commercial concerns have undertaken to wire up every town and village in the State at their own expense if piped television is introduced. They have also undertaken to pay the licence fee for any person who wishes to instal piped television and to recoup themselves by weekly instalments but we have heard nothing from the Minister as to the possibility of its introduction.
Last year on this occasion, the Minister told us that he proposed to establish booster stations throughout Donegal. There are certain pockets of that county in which Telefís Éireann cannot be received. The Minister told us that he proposed to establish booster stations at Letterkenny and other places but we have heard nothing since about Letterkenny or these other places, despite the fact that viewers are paying a licence fee of £4 per annum and getting very poor reception. If we are to have booster stations in Donegal, Kerry and other parts of the West, the sooner, the better.
Let me refer to the programmes from Telefís Éireann. There is not much use in using the Irish language over Telefís Éireann or Radio Eireann unless it is understood by a big number of viewers and listeners, but while we are waiting for the revival of the language, we could have more live broadcasts of subjects dealing with Irish culture. I see regularly dance competitions being broadcast by Telefís Éireann but I have never seen a céilí broadcast. I would like to see more céilí broadcasts over our services, not merely ones that have been rehearsed but ones that are actually taking place throughout the Twenty-Six Counties. They would be every bit as interesting as some of the dancing competitions we see broadcast every week.
Our outside cameras could also attend the feiseanna throughout the country. This is the period in which they are held and I should like to see live broadcasts of these occasions. If we cannot give more time to the language because a large number of people do not understand it, our Gaelic culture is well understood and we should broadcast it much more for Irish audiences. I appeal to the Minister to ensure that in future we will see many more live broadcasts of these céilithe and feiseanna. It might help to counteract some of the propaganda on the other television services.
I should also like to see more live broadcasts of sporting events, not in or around the capital, but throughout rural Ireland. It would create a greater competitive spirit at these various competitions if the players were aware that there was a bigger and wider audience than those present at the game. It is difficult to criticise Telefís Éireann. They have not yet had an opportunity to prove themselves but I hope the criticism I am making now will be accepted as constructive criticism. I have great hopes for Radio Éireann, particularly with the new Director General, Mr. Kevin McCourt, who has proved himself in many fields. We should be slow to condemn Telefís Éireann when it has been only such a short time in operation.
There are other branches of the service to which I should like to refer. There is the question of the subpostmasters. The Minister told us here last year that some of these people who give 10 hours' service per day are paid the magnificent sum of £125 per annum upwards. When he was questioned on the matter and asked if he considered this a reasonable figure for these long hours and the provision of a room, light and heat, he said that these people had certain sidelines. I cannot see what other sidelines can have to do with the question. They could have these sidelines without being subpostmasters and probably have them to a much greater extent. I would appeal to the Minister to be a man and meet these people who are paid this miserable pittance each year.
We know what happened last year when they went on strike. They were threatened and then they were beaten by a trick perpetrated on them by members of this House. The manner in which they were met was disgraceful. One would think that they are not civil servants at all. They are as much entitled to conciliation and arbitration as any other servants of the State and the fact that they live in rural Ireland is no reason why the Minister should not meet them. The Minister should hear their case.
Even at this late stage, I would make an appeal to him to be reasonable, to try to understand the difficulties under which they live, under which they try to eke out an existence. I suggest that he meet them and extend to them conciliation and arbitration and not have them disgruntled and sometimes tempted—if not subpostmasters and subpostmistresses, at least their assistants—because of the mere pittance they get, to dabble into public funds. I trust it will not be necessary to refer to this matter on this Estimate next year or any other year, that in the meantime, the Minister will have done something about it.
Most Deputies discuss each year delays in the installing of telephones. One would imagine the Minister is conferring a privilege on a person by installing a telephone. A telephone at the moment is a very expensive piece of equipment, a very expensive but indispensable luxury, and when we find waiting periods of one to two or two and a half years, there must be something wrong. Last May, we had increased postage rates. In July, the telephone charges were increased but still there is no speeding up in disposing of the backlog of applications for telephones.
I would appeal to the Minister to seek the help of his colleague, the Minister for Defence, and select from that Department some of the experts and have them seconded to his Department. I do not see why there should be any difficulty in it. Some years ago, we were told the difficulty was in the procuring of equipment. I do not think that is any longer an argument and I feel certain military personnel would be most anxious to secure practical experience in the field in the laying of telephone cables and other such work. It would not cut across in any way the labour content of the Department because the more telephones installed, the more cables laid, the more care and maintenance that will have to be given to the cables and other equipment. There will be no redundancy; there will be only a clearing of the backlog.
Even when sufficient telephones have been installed, we must still do something about speeding up trunk calls. Take the progressive market town of Ballybofey in County Donegal. If one wants to get a call through from there to Dublin, the delay is unbelievable. The Minister told me in reply to a Parliamentary Question that as a result of a test carried out, it was found the delay is no longer than three minutes, but I can assure him, as one who has very often tried to make such a telephone call, that it takes much longer than three minutes. It is something he could look into and possibly remedy.
Another question arising under the heading of telephone calls is that of courtesy. The majority of the civil servants engaged in the telephone service are most courteous and helpful but there are a few black sheep. How often do we find this reply to a query as to when one may expect a call to come through: "Hold on"? After a few minutes waiting, you leave down the receiver and after another few minutes, you get a ring to be told: "Do you want this call or not?" That is not a very courteous manner of dealing with the public. Quite recently, I discussed it with one of the Minister's colleagues who agreed that a few individuals are giving the service a bad name.
I suggest there should be a standard vocabulary for people engaged in telephone exchanges. In the United States, the first question you are asked is: "Can I help you?" and on being helped, when you thank the operator, the reply you get is: "You are welcome". How seldom do we get that kind of courtesy in this country? As I have pointed out, I am not referring to the majority. I am referring to a minority and I submit it would be no harm if the Minister would, through his officials, make spot checks on the courtesy extended to the public by some of those engaged in the telephone service.
One of the cheapest services provided by the Post Office is the overnight telegram. It may be sent for 1/6d, provided it is not to be delivered before the following day and that it is handed in before 10 o'clock at night. Last week, my friend, Deputy Harte, wished to send an overnight telegram from the city here and he was told by the telephone exchange in the city that they had never heard of the overnight telegram service. In three rural post offices in Donegal, I asked if I could send an overnight telegram and I was told they had never heard of such a service. I then put down a question to the Minister as to whether he would display in every sub-post office a notice of the hours during which such telegrams can be sent and the cost. His reply was not very helpful. In effect, he said that periodically these notices are displayed in the post offices and they would continue to be displayed periodically until further notice.
The Minister must do better than that. He must periodically instruct subpostmasters that such a service is provided, that such a service should be encouraged. I hope my ventilation of the matter in the House will let the public know that one may send a telegram of up to 12 words for 1s. 6d., provided it is handed in before 10 o'clock at night and provided one does not insist on delivery until the next day. The Minister should advertise that to the public. He should let them know about the existence of this service so that they can avail of it.
Again on the question of telephones, in many parts of rural Ireland, we have no public telephones because we have no kiosks. I know the Minister's difficulty about erecting kiosks in many parts of the country where there is no public lighting, where there may not be electricity. I am thinking of areas in Galway, Kerry, Mayo and Donegal. I am certain that in isolated pockets in those areas there is at least one public-minded citizen who would be prepared to place, free of cost to the Department, a room at the disposal of the Department where a telephone and coin box could be installed. The island of Arranmore off Donegal has not got a public telephone kiosk and I am quite sure a number of people there would be very glad to provide accommodation for a 24 hour service.
This is a service which pays and which assists the Department in paying for the service generally. We all know how difficult it is in such isolated districts to contact the priest, the doctor or the fire brigade, in cases of emergency. An immediate call through a public telephone would avoid much unpleasantness and might save life. The suggestion I have made offers a method whereby the Minister would be spared the outlay of erecting a public kiosk and he should do something about it.
The delivery of letters could be very much speeded up if motor scooters were provided for rural postmen. I suggested this last year and since then, I notice a number of motor cycles in use by postmen but why they cannot be supplied to all rural postmen is a mystery. These motor scooters are easily procured and cheap and in addition to being labour-saving, they would speed up delivery of letters in rural Ireland.
May I make one final appeal to the Minister to keep politics out of the appointment of postmen——