asked the Minister for Local Government if he is aware that there have been a number of cases in which people attending for their driving tests at pre-arranged times have not been tested because of the absence or late arrival of testers; that some persons have suffered financial loss and serious inconvenience as a consequence; if compensation will be given to such people in respect of their losses; and what redress such applicants have.
Ceisteanna—Questions. Oral Answers. - Driving Tests.
I am not aware of any case in which, due to the late arrival of the driver tester, an applicant was not given the opportunity of taking the driving test. Some few cases have, unfortunately, occurred in which the tester was absent due to emergency such as sudden illness or other circumstances outside his control and it was not possible to advise applicants in good time. Compensation is not payable but every effort is made to ensure that, so far as is humanly possible, a disappointment of this kind does not occur. Where such cases do occur applicants are facilitated in every way for another appointment at the time and place most convenient to them.