I can certainly have copies circulated but it is not normal practice to circulate copies of speeches like this.
These comprehensive proposals were, as I have said, formulated by representatives of the executive council of congress only after detailed consultations with the Post Office Engineering Union and with other unions representing staff in the Department as well as with the Minister for Labour and myself. The congress representatives recognised, quite rightly, as one would expect from men of their vast experience in the industrial relations sphere, that a solution to the present dispute could not be found without taking into account the impact which proposals for a solution might have on other unions in the Post Office, all of whom are parties to the same agreed negotiation machinery as are indeed the civil service generally for most of the negotiation arrangements involved. The congress representatives included the congress president, Mr. Mulhall; the vice-president, Mr. O'Sullivan; the immediate past president, Mr. Griffin; the general secretary, Mr. Roberts; the assistant general secretary, Mr. Nevin; the industrial relations officer, Mr. McGrath; the general president of the Irish Transport and General Workers' Union, Senator Kennedy; the general secretary of the Workers' Union of Ireland, Mr. Cardiff; the general secretary of the Post Office Workers' Union, Mr. Quinlan and the general secretary of the Civil Service Executive Union, Mr. Murphy. All of these are men with long experience of industrial relations and occupying key positions in their own organisations. The fact that they were prepared to strongly recommend the proposals they had formulated for acceptance by an affiliated union is sufficient guarantee that the proposals fully safeguarded the interests of the members of the Irish Post Office Engineering Union and provided a means of resolving the dispute satisfactorily.
The proposals covered all the areas of alleged staff dissatisfaction and, indeed, dealt not just simply with resolving the present problems but also, provided an improved framework for settling industrial relations difficulties in the future. Anyone who studies the proposals and the complaints of staff dissatisfaction could be in no doubt that the congress representatives had briefed themselves fully on the issues. I should add that this was the second occasion on which the congress representatives intervened. They had given generously of their time to this dispute previously in November last and were, therefore, fully aware of all the difficulties and problems. I accepted the congress proposals and I remain prepared to implement them to the full, not only in the letter but in the spirit also.
Deputies will be aware that the ICTU proposals were put to a ballot of their membership by the Irish Post Office Engineering Union. The ballot resulted in a narrow majority against acceptance by the 4,500 of 6,500 members who voted. I understand that the proposals were accepted by 31 of the 44 union branches but that all six Dublin branches and seven other branches voted against. Naturally, I am most disturbed that the proposals formulated by the representatives of the executive council of the congress who gave many hours of their time in preparing and discussing them and of whose efforts I cannot speak too highly, should not have been accepted by the union members. I cannot, of course, say why individuals voted against the proposals but there are certain factors which I believe must have contributed to this result.
First, and this should in ordinary course have been a matter of surprise since the proposals were so strongly recommended by congress, the union executive made no recommendation to the union members regarding the proposals formulated by a body to which they are affiliated. The reason for this can, I suggest, be found in the internal politics and divisions within the union executive to which I shall refer again. Despite the executive's decision not to make any recommendation, nevertheless certain members of the union executive campaigned strongly for a rejection of the proposals. Indeed, one such executive member was reported in the news media subsequently as describing the proposals as being plausible on the surface but when examined in greater detail as being riddled with catch phrases and full of potential dangers for the union. It is hard to believe that such criticism of the work of the prestigious men who formulated the proposals could have been made by a member of an affiliated union but he was so reported and such criticism if voiced during the balloting could not but have affected the outcome of the ballot.
It was, of course, ludicrous to suggest that the members of the Executive Council of the congress who strongly recommended these proposals to the union executive either did not understand what they were doing or attempted to so mislead a constituent of congress as to foist on them proposals that were full of potential dangers for the union. Such criticism could only be partially excused if due to a total lack of understanding of the proposals. For my part, the congress proposals represent a comprehensive and reasonable basis for ending the industrial action once and for all and they go further in so far as they provide not just simply for dealing with the current problems but future ones as well. They are, I would stress, the independent proposals of congress, not my proposals.
It might be helpful at this stage if I were to retrace briefly the course of events in this dispute. The industrial trouble is, I should say, a problem I inherited from the previous Government but I am not making any political capital of this. I am stating it as a historical fact. The trouble began in May 1977, in my predecessor's time when some members of the union, against the instructions of their executive, refused to hand up departmental records in breach of their conditions of employment. Following the union's annual conference and changes in the union executive, the staff action which was in breach of the agreed means of resolving problems was made official. Since then, industrial action has continued in an unbroken series of strikes and other acts of indiscipline which have involved groups of staff for different periods in many centres. Sometimes those actions were official and sometimes unofficial.
The recent proposals by the Executive Council of the Irish Congress of Trade Unions have not been the only attempt to bring this industrial action to an end. In August, the Steering Committee of the Employer-Labour Conference made recommendations for a resumption of normal work which both the union, executive and I accepted. However, the union did not honour their acceptance and the industrial action continued. As Deputies probably know, the Steering Committee consists of representatives of the Federated Union of Employers and other employer bodies and of the Irish Congress of Trade Unions under the chairmanship of Professor Basil Chubb. In November, arrangements for a return to normal work were again formulated following intensive discussions which I had with representatives of the Executive Council of the Irish Congress of Trade Unions. All aspects of the dispute were discussed in detail at that time with the result that the congress representatives already had a first-hand knowledge of the problems when they involved themselves in the dispute again last month.
Briefly, these recommendations and arrangements for settlement of the dispute provided, like the recent congress proposals, that the Department would lift suspensions, that the union would cease industrial action, that the union would undertake that the staff would carry out instructions and that any claims, problems or proposals would be processed speedily through the agreed negotiating machinery. I would like to stress here that both the Employer-Labour Conference and the Irish Congress of Trade Unions recognised the need for settled procedures for the processing of claims, problems and proposals, in an orderly way in a public utility, such as the telecommunications service. I accepted the proposals in both instances and I honoured them. The union executive also accepted them but did not honour them. In accordance with the recommendations of the Steering Committee of the Employer-Labour Conference, I lifted suspensions and restored the suspended men to duty on the basis of the union executive undertaking that, as provided for in the recommendations, the staff would carry out instructions. When, however, the staff were asked to do the work which the union had undertaken they would do, they refused again, on the instructions of the union executive.
Eventually, it was only after they had to be suspended again that most of them did the work, but some continued to refuse. The staff response to the Irish Congress of Trade Union's proposals in November was even less satisfactory. Some staff did not seek a resumption of work at all, but almost all those who did refused again to carry out instructions despite the undertaking given on their behalf by the union executive that they would do so. From this brief recital of facts Deputies will have some appreciation of the difficulties in bringing this industrial action to an end.
Unofficial industrial action was still continuing last January in three centres —the Central Telephone Exchange, Distillery Road in Dublin and Letter-kenny, although in the case of staff at the Central Telephone Exchange the staff were on duty and drawing pay, but refusing to carry out instructions.
The stated grounds for industrial action have shifted many times during the course of this whole dispute. When one issue was settled another was started. But the alleged issues on which the industrial action is being taken could not, on any rational basis, be the real reasons.
When this trouble started in May last, the alleged cause of the staff grievance was the slowness of the Department in reaching a productivity agreement. As I explained previously in the House, the Department have been more than willing to enter into a productivity agreement. In negotiations at the conciliation council in 1976, under the conciliation and arbitration scheme informal agreement in principle was reached on many features of such an agreement; the Department had suggested that 1975 be taken as the base year for purposes of measuring productivity which would give the staff the benefit of any productivity improvements that might result from developments taking place between them and the time an agreement is entered into; the Department had also suggested a tentative introduction date for a productivity agreement.
The Department are also on record as stating that there is ample scope for considerable benefits to the staff in such an agreement. The telecommunications service is in a period of rapid growth and the Department are more than anxious to conclude an agreement under which opportunities for increased efficiency could be availed of to the benefit of the service and of the public and under which the staff would stand to benefit substantially. In fact, one of the unfortunate results of this industrial action from the staff point of view is that, apart from other losses they could have all been earning more pay for the past year or so if the union had returned to the negotiating table and concluded a productivity agreement instead of having recourse to industrial action.
I might add again that the recent congress proposals dealt not merely with the productivity issues but also with other individual issues that were raised by the union.
On 3 January, the executive of the union wrote to assure me that all the industrial actions taking place at that time were unofficial, stating the staff concerned had not gone along with the executive's requests in these instances. Yet I learned later from their own union journal that the union executive were financing these unofficial actions. Incidentally, at the same time as the union executive were writing to me in this vein some members of the executive were reported in the newspapers as threatening to bring the Department, and might I stress that is the community, to their knees, and to reduce the telecommunications services to chaos, and that the basic objective was complete capitulation by the Department.
At the end of January, what was described as a "truce offer" was made by the union. Effectively what the union asked for was that the agreements which had been negotiated through the Employer-Labour Conference and the Irish Congress of Trade Unions and all the agreed negotiating machinery which, as I said earlier, applies not only to the engineering staff but also to all the other staff in the Post Office and to the civil service as a whole, should be set aside and instead that the demands of groups engaged in unofficial indusstrial actions, which the executive themselves had stated were in defiance of their own instructions, should be acceded to. That proposal could hardly have been intended to be taken seriously and, in my reply, I invited the union executive instead to honour their previous undertakings, thus allowing suspensions to be lifted. The union reaction to this was to notify that they proposed to call out on strike personnel in key areas with the declared objective of crippling the service. These personnel were duly withdrawn with effects which I will describe later. They were, I should point out, withdrawn from areas where at the time the Department had taken no action.
I mentioned earlier that the reasons advanced in support of the industrial action could not be the real ones. The real reasons are to be found in divisions within the union executive where some members have simply refused to accept the decisions of the executive, and have campaigned openly against them, as they did in walking out from an executive council meeting at which the Employer-Labour Conference recommendations were being considered and, more recently, in advocating rejection of the recent congress proposals. I dealt with the evidence for these divisions and with their effects on industrial peace in the Department in some detail in a previous debate in the House and I do not propose, therefore, to rake over this ground again. It is not for me to ascribe motives for these divisions. I do not know what the groups who sponsored the industrial action at those centres where it was taking place last January and who continued it in defiance of the union executive hoped to gain by the course they adopted. Neither can I understand why the union executive subsequently joined in industrial action in support of dissident branches acting in defiance of the executive's own instructions or why they embarked on a course of action designed to cripple the service and to bring the Department—as I said before, that is the community—to their knees.
It has been said in an attempt to explain the executive's stance in this matter that it is not unusual to find that the members of an executive are not in complete unanimity. But I want to emphasise that what has been happening within the union executive has not been normal. I can readily accept that there would be a diversity of views within a union executive but it would be reasonable to expect that when a decision is reached by a majority it would be accepted and implemented by the executive as a whole. The opposite has happened here; the majority decisions have not been accepted by the minority and the minority have campaigned to have the majority decisions set aside. This has been at the root of the failure to have this dispute resolved earlier. Indeed, the editor of the union's own journal, The Relay, found it necessary to comment on this matter when in an editorial in the November/December 1977 issue of the journal he stated as follows:
Within our own union, during 1977, we have witnessed the results of terrible bitterness at national executive level. For months past the friction has been obvious for all to see and unfortunately it has done nothing to enhance the reputation of the IPOEU or to improve its functioning.
As I have said, I urged the union early in February to end the industrial action in accordance with the arrangements previously made with the Executive Council of the Irish Congress of Trade Unions. The response of the union was a decision to call out key men in the Central Telephone Exchange and in one of the telex exchanges. Two technicians were withdrawn from the Central Telephone Exchange and 13 from the telex exchange in pursuit of the stated objective of crippling the telecommunications services. The withdrawal of the men would not, of itself, have resulted in a crippling of the services, but in practice the telephone trunk service worsened rapidly over the following few days to a point where approximately half of the trunk circuits from Dublin were out of service. This was in a situation where all but two of the maintenance technician staff were on duty in the Central Telephone Exchange. The technicians concerned were reassigned to other duties on 11 February. Some senior management staff moved in at the weekend, found that much equipment had been disabled and began to restore it with a large measure of success. On 13 February, some technicians staged a sit-in at the exchange and a court order had to be obtained to get them out. When the technicians left the building the telephone and telex trunk system serving Dublin nationally and internationally was found to have almost totally collapsed. Management staff again moved in and have been restoring disabled equipment since then.
There were instances of interference in all areas of the Central Telephone Exchange, over 40 instances in all. The interference took a number of forms. Power and other essential supforms. Power and other essential supplies were disconnected by the removal of fuses and by the misoperation of control switches. Controls were maladjusted so that equipment could not function. Equipment of the plugin type was positioned in such a way that it could not function. Wires were broken off within the equipment. There were several instances where hundreds of trunk circuits were out of service. In switching/ signalling equipment, wiring was found to have been inserted between circuits so as to render them useless. Essential records were missing from the exchange. Electro-mechanical devices were maladjusted and in some cases seriously damaged. The overall effect of the interference was to make it virtually impossible to make STD calls in to or out of Dublin or for operators to dial calls through Dublin. More recently, when staff in the second telex exchange in Dublin went on strike, the exchange was found to have been put out of commission by the application of colourless nail varnish to electrical contacts thereby immobilising the exchange.
Let me say that I am not recounting this matter with any sense of pleasure or with the slightest desire to score a point. On the contrary I record it with very great regret and I am doing so simply to put the full facts before the House. I want to make it clear that I do not believe that the great majority of the staff would regard this type of interference with other than abhorrence, but it would appear that a small group would be prepared to go to desperate lengths to bring about disruption.
The factor which I believe is responsible for this dispute continuing so long is that certain members of the union executive appear to be interested in something other than an honourable settlement of this dispute. Opportunities for such a settlement were provided in the recommendations of the Steering Committee of the Employer-Labour Conference and in the arrangements formulated twice by the Executive Council of the Irish Congress of Trade Unions but were not availed of. The conclusion must be reached that those within the union who have been claiming that they would bring the Department to their knees and create chaos in the services and who insist that nothing less than total capitulation by the Department will satisfy them have succeeded in persuading many less well-informed than themselves to continue the campaign of industrial action. It is important that there should be a full realisation and appreciation by the public generally of what is involved in this dispute and why it has dragged on so long and caused so much hardship.
I mentioned earlier that I was not making any political capital out of the fact that this dispute started before I assumed responsibility for the Department. This dispute is, in my view, far too serious to take advantage of it for political purposes. However, I must record, with regret, that there are Deputies about whom I cannot say the same, whose untimely and unhelpful public comments have done nothing but delay the ending of this dispute. I was particularly shocked by the unwarranted criticism by Deputy O'Leary, the deputy leader of the Labour Party, of the recent proposals by the Irish Congress of Trade Unions which he described as not dealing with the real issues in the dispute.
The Government and I have been called upon by businessmen, business associations, doctors and many others to bring this industrial action to an end at once. I can well understand and sympathise with these calls. Those who make them are no doubt frustrated and angered over this whole business but there is, I regret, no magic wand that the Government or I can wave that will bring this action to an immediate end. I explained this in some detail to representatives of the Associated Chambers of Commerce on Monday last and I cannot do better than quote from their own statement issued after the meeting. They said:
Having heard the Minister's view, the Association is satisfied that no stone is being left unturned by him and his officials both to effect an improvement in the service and to achieve a settlement.
The only courses open for an ending of the dispute are a resumption of normal work on a reasonable basis acceptable to both sides, or a capitulation by one side or the other. As I have outlined earlier, various recommendations and proposals have been made for the ending of this industrial action on a basis that was fair both to the staff and to the Department and also consistent with the Department's position as a supplier of public services to the community. These did not, regrettably, bring about a return to normality for the reasons I have already given.
As regards capitulation by one side or the other, I have not asked the union to capitulate and the recent proposals by the congress, which I accepted, certainly did not seek a capitulation by the union. Is it being asked of the Department that they should capitulate and yield to the demands of a minority group within one of the Post Office unions? If concessions of the kind they require were to be made, the users of Post Office services, and indeed users of services provided by the State generally, could expect to be deprived of those services every time an individual or group felt aggrieved, for whatever reason. It is essential in a public service that there must be orderly means of resolving claims and problems. The Steering Committee of the Employer-Labour Conference and the Executive Council of the Irish Congress of Trade Unions both recognised this, as indeed I think would any person who stops to consider it. An orderly way of resolving problems does not mean that the staff surrender their position in any way; it simply involves a recognition of their position as providing a public service and acting accordingly. That is what the existing negotiation machinery agreed with all the unions in the Post Office and in the civil service generally provides, and the changes suggested in the recent congress proposals would have preserved that concept. I believe the users of the telecommunications services are conscious of the serious implications of abandoning the orderly means of resolving problems and of making concessions to unwarranted industrial action and would not wish me to do this, badly hit though they are by the present strike.
Some Opposition Deputies and others were critical of the fact that I did not agree to meet the union recently when they asked me to do so, and seem to suggest that such a meeting was the panacea for all ills. There is, of course, no basis for such an assumption. On the contrary, to negotiate with the union in present circumstances in breach of the agreed negotiations machinery would be open encouragement to every disgruntled individual or group to take the law into their own hands and to disrupt public services, and would result in an intolerable situation for civil service unions generally.
The fact is that to negotiate with the union while they are engaged in industrial action would be in breach of the agreed scheme of conciliation and arbitration for the civil service, to which they and all other unions in the civil service are a party. If I were to condone a breach in this instance, then of course, the scheme would have been broken by both sides and the implications of that would be far-reaching.
The industrial action is also a breach of the arrangements which have been agreed by all sides for processing grievances in the Department, and if these arrangements are to be set aside for one organisation and negotiations are to take place outside them, the way is being opened for similar action by every individual or group in the Department, with consequences that I spelled out earlier. Those outside the union calling for such a meeting, and I want to stress this, have failed to realise or have chosen to ignore what the Steering Committee of the Employer-Labour Conference and the Executive Council of the Irish Congress of Trade Unions recognised, and that is, that is an organisation providing public services, as the Post Office does, it is essential to have an orderly means for resolving claims and problems and that such means cannot be set aside at the whim of one group. I have indicated already that the Government and I are committed to maintaining orderly means of negotiation in the interests of the public, the civil service unions and of the staff themselves.
It is also the position, as the Irish Congress of Trade Unions recognised, that any one organisation in the Post Office cannot be treated differently from the others, and congress formulated its proposals for a return to work only following consultations with all the staff organisations in the Post Office. I want to stress again that the congress formulated their proposals following discussions not only with the union involved and with the Minister for Labour and myself, but following discussions with all the staff organisations in the Post Office. It was for these reasons when the union executive asked me last week to meet them to discuss settlement proposals that I offered to meet the congress representatives for clarification discussions. I trust that in the light of what I have said, it will be accepted that I acted reasonably and responsibly and in the only helpful way open to me. I might add that immediately there is a return to work I will be glad to meet the union executive.
Incidentally, before criticising me for not meeting the union recently, Opposition Deputies would have found if they had checked, that when they themselves were in office and when the Irish Post Office Engineering Union took official strike action, the then Minister for Posts and Telegraphs did not meet the union representatives and I object to Opposition Deputies now attempting to force me to adopt a stance they did not take when in office themselves.
The Government's interest and my interest in this whole matter lie in the earliest restoration of services that is compatiable—and this is the key point— with maintenance of agreed, orderly negotiating procedures in the Post Office and in the civil service generally. I want to repeat that it is my firmly held view and that of the Government that it would not be in the interests of anyone, either the Department's customers or the staff, if the Department adopted a policy of seeking the restoration of services without any concern for the terms of settlement of the dispute.
Such an outcome would mean that any group having the power to inconvenience a significant section of the public could hope to coerce that section into supporting any of their demands, however unreasonable. That would have the most adverse and far reaching consequences for the public service as a whole, not just the Post Office, in terms of continuity of services, costs and efficiency. In stating that agreed, orderly negotiating procedures must be maintained I want to underline the fact that neither the Government nor I am opposed to changing the existing procedures but such changes must come by way of agreement with all the staff unions concerned and not from the disruptive action by a minority within one union.
Some members of the Opposition have, as I said earlier, been vocal in calling on me to settle this dispute. I want to put it to them now to say if they are advocating that I should make concessions to industrial action designed to disrupt the agreed, orderly ways of settling problems. If they are, I would like them to say what they believe the consequences of such a course would be. Do they want Post Office services to be disrupted whenever any group of staff have a grievance, real or imaginary? That would be the consequence of what they appear to be pressing.
As I said at the outset, the Government and I are most anxious to see this dispute settled immediately on an equitable basis. The recent proposals by the Irish Congress of Trade Unions provide such a basis, and I would hope that the union executive will reconsider their position. If the union executive require any clarification or any reassurance, they should seek them from the congress and I told the union executive in a letter on 31 March that if the executive council of congress required any clarification discussions with me I would be available to them at short notice. I sincerely hope that the union executive will do this and that there will be an early resumption of work by the staff generally. I have made it clear on several occasions and now repeat it that when normal work is resumed I can be relied on to play my part in finding solutions to whatever problems the staff may have.
I feel sure that in the light of the position as set out by me the House will agree that everything possible has been done by me to bring this industrial action to an end and I therefore ask the House to support the motion that I have moved.