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Dáil Éireann debate -
Tuesday, 2 Jul 1985

Vol. 360 No. 1

Adjournment Debate. - House Inspection Delays.

I am standing in for my colleague, Deputy John Wilson. Last week, I tabled a question to the Minister regarding the delay in house inspections in the Cavan-Monaghan constituency. However, I wish to raise the subject again because, over the last 12 months, there has been a considerable delay in the inspection of new houses. It is not uncommon for Deputies to contact the Department in writing or by telephone requesting an inspection which would result in a grant payment for people badly in need of it. The usual reply from the Department is that the application is being processed and will be sent on to the inspector.

In many cases, four or five months elapse and nothing further is done. It is very hard to explain to constituents that you had been in touch with the Department who said that they were sending a reminder to the inspector and it is very annoying not to get any decision. It must also be very annoying for the staff in O'Connell Bridge House to have continual queries directed at them in relation to the same people. The Minister said that there was a shortage of staff and that one of the housing inspectors was ill but the person building his or her own house does not understand these delays. Normally, those building their own houses are waiting for the grant to pay builders' providers or contractors but they are also waiting for that grant to qualify for a loan subsidy which would be a sum of £1,000 in the first year.

I know that many people have problems in securing sites and finance to build new houses. At local authority level, we often deal with requests to increase the loans substantially. However, to take a realistic view, the loan is probably as much as the person building the house will be able to pay in the years ahead. When people ask for my advice in regard to loans I tell them that they should be very wary of over-extending themselves. Those who build houses are usually young married couples who have added expense in regard to children and in furnishing their homes.

Most of the people who have been building over the years lived in other accommodation and perhaps did not qualify for grants. I have stated continuously that we should ease the burden in every way possible by providing serviced sites. I have discovered from inquiries that many local authorities charge a high price for their serviced sites. In fact, one could say that the figure is fixed with a view to making a profit. The case made is that the local authority have to spend a lot of money providing services such as water, sewerage and ESB. It has always been my belief that more should be done in regard to the provision of serviced sites to make it easier for people to buy their own home. I understand that the Exchequer pays in the region of £100 million in rent subsidies to local authorities. Just 12 months ago local authorities would have had to obtain £20 per week in rent for the average council house but the average rent was £4 per week. That is the reason for the massive subsidy.

Huge sums of money have been spent on capital works in recent years such as the provision of schools, hospitals and so on but very little has been made available to ease the burden of the person anxious to buy his or her own house, the individual who would be seeking a loan to buy a house costing from £16,000 upwards. I can recall that when I first became a Member the average price of a house was £4,000 but the assistance given then has not increased very much. A lot of the employment in the construction industry is provided by builders erecting houses for people qualified to obtain the £1,000 grant. In the case of those people every penny counts.

I hear many complaints at local clinics about the delay in getting housing inspectors to call to view houses. Up to a few years ago only six weeks elapsed between the time the file was sent to the housing inspector and its return to the applicant. However, in the last two years it has taken up to five months to deal with such applications. In recent weeks a woman whose husband died since he applied for a grant told me that the file was sent to the housing inspector last March. Due to the delay in dealing with applications staff should be moved around to areas where there is a big backlog. Cavan and Monaghan have not received the same attention as other counties in regard to house inspections. We should consider redeploying staff. We can no longer afford to have officials placed in one area and not be in a position to cover other districts. As a result of the backlog in regard to house inspections technicians or other qualified people should be brought in to help out.

Some Department inspectors appear to have a bee in their bonnet in regard to applications to convert garages to living quarters. I have heard of people being turned down because the inspector felt that such work would be in excess of the limits applicable to new house grants. The Minister should insist on his inspectors being lenient in this regard. There should not be a rigid interpretation of the regulations. In many cases the people building houses are not aware of the floor area because the plans are drawn up by architects. It is wrong to deprive such people of house grants. I am aware of two cases where people have had to revise a plan for their houses to ensure that there would not be access from the garage to the house in order to comply with the regulations. Department officials should be lenient in such cases. It should be within the competence of the Department to redeploy staff to prevent a hold-up in dealing with applications.

I should like to point out to the Chair that Deputy Wilson, who sought the question on the Adjournment, had intended to speak but understood that the matter would be dealt with at a later stage.

I should like to apologise to the House for the absence of Deputy Wilson. The business of the House is concluding one hour and a half earlier than expected and Deputy Wilson is unaware of that. In fact, he is engaged in work on the contribution he had hoped to make on this issue.

I understand the position of Deputy Wilson. I could have been caught in the same manner except that my secretary managed to locate me for the debate. We dealt with this matter last week and I had hoped that I made it clear what the problem was. Generally, in so far as the administration of the grant schemes is concerned, the position at present is reasonably satisfactory and every effort is made to avoid undue delays. The average length of time for inspections throughout the country is about six weeks. The period for inspections depends on a number of factors, the principal one being the inspector's workload at a time an inspection is requested. For geographical reasons, and because of the need to arrange visits on an economic basis, it is possible that from time to time there may be longer delays than average in certain cases.

I know from my own experience as a Deputy how anxious grant applicants are to have any necessary inspections carried out at short notice. This is quite understandable, since many applicants will be waiting to get construction work under way or will be waiting for the grant payments so that they can meet any financial liabilities that they have incurred. I would like to see a system under which we could have inspections virtually on demand but I have to face the reality that such a system would not be practicable either on grounds of cost or staff availability. The most we can do is to endeavour to keep the time required for inspections at a reasonable level. I know that Deputies can, from time to time, cite cases in which there has been what may appear at first sight to have been unacceptable delays in carrying out inspections. This is inevitable in a system in which we are processing such large numbers of grant applications and payments; and Deputies will appreciate that in a task of this size there must be cases that will require inspection periods above the norm.

The Cavan/Monaghan situation has been one area where particular problems have arisen. As Deputies know, staffing difficulties in that area have given rise to longer delays than normal. Following the retirement of a supervising inspector in Donegal last year a housing inspector from the Cavan/Monaghan area was appointed to fill this post in a temporary capacity. A housing inspector from another area was subsequently sent to the Cavan/Monaghan area to help clear the backlog of cases which had accumulated. It is not possible to return the original inspector to the Cavan/Monaghan area because he is seriously ill in hospital. His earlier replacement is now providing cover for another vacancy arising from a recent promotion. I am conscious that there is still a particular problem in Cavan/Monaghan and I promised the Deputy last week that I intend to have a further look at the position in this area to see if anything can be done, with the resources we have available, to improve the situation.

Given the overall number of grant applications, which at present are of the order of 550 per week, it is inevitable, as I have said, that there will arise individual cases where longer delays than normal occur. For instance in relation to new house grants Deputies will appreciate that it is a condition of payment that the house must be occupied as a normal place of residence. It frequently arises in such cases that when an inspector calls he finds the house unoccupied and this requires him to carry out a further inspection. It is, of course, fully appreciated by me and my Department that it may cause hardship in certain circumstances if an applicant has to wait unduly for an inspection. My Department are prepared to make every effort to facilitate an applicant in such circumstances, and in this connection I might mention the arrangements whereby inspections are arranged at short notice to cater for emergency cases on the house improvement side. Deputies may be aware of particular cases where they feel that there have been undue delays. I will arrange to have any such cases looked into if they are brought to my attention.

Overall, I can assure the House that it is my aim at all times to ensure that a uniform and satisfactory service is provided to all grant applicants throughout the country. There will be unforeseen circumstances which can produce an imbalance from time to time as has happened in Cavan/Monaghan but, despite this, I am satisfied that a reasonable service is being provided.

Deputy Leonard mentioned that garages may be a cause for losing a grant if it is converted or considered to have been built for conversion. Some time ago a change was made to increase the measurements for grant sized houses. Internal walls were not to be taken into the measurement; the external measurement was to be taken as the guide. This meant we could increase the size of the house, and the floor area was measured from the outside walls. A number of instances were brought to my notice where the garage was obviously intended for future conversion. That may not have been so in other cases where the garage was built in accordance with specific plans, but in the cases brought to my notice it appeared that a car could not have been driven through the space where the door would be and it was obvious that the arrangement was to convert this space after the inspection had been completed. I have set down guidelines which will make it clear exactly what one can or cannot do as regards building a garage. I hope this will be of benefit to Deputies when explaining this matter to their constituents.

The Dáil adjourned at 10.25 p.m. until 10.30 a.m. on Wednesday, 3 July 1985.

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