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Dáil Éireann debate -
Thursday, 9 Apr 1992

Vol. 418 No. 6

Adjournment Debate. - Pyramid Selling.

I thank you for giving me permission to raise this important matter and the Minister of State at the Department of Industry and Commerce with responsibility for trade and related matters for coming into the House to listen to the case I have to make.

I have been motivated to raise this matter because it has been drawn to my attention by a number of people in my constituency who are, unfortunately, unemployed and who have been subjected to the overtures of the company in question. They are called National Safety Association but do not deserve any credit for ascribing that name to themselves. Like the rest of their activities it is probably grossly misleading.

They are involved primarily in the sale and distribution of a costly water filter kit of dubious value. If there was ever a product for which there should be no demand in Ireland it is this item which is designed to improve the quality of water used in households given that we often boast that we have a clean environment and that the quality of our water is second to none. I do not know why we should need water filters but these items represent a source of vast wealth and profit for the proprietors of the organisation in question, both in Ireland and in America. I should say, however, that it is their method of operation, rather than the product they sell which causes concern.

Their normal approach is to invite potential distributors, who are often people who are unemployed and have received redundancy payments, to a meeting which is usually grandiosely described as a "business evaluation day" in a hotel. I have in front of me a notice which invites people to the Country Club in Portmarnock, which is on the boundaries of my constituency, for a "getting the new person started" seminar. However one must pay a fee if they wish to attend. Among the subjects covered are "structuring for profit" and "trouble shooting", in other words how to deal with the unfortunate and disgruntled customer. The fee for the privilege to attend is £20.

At these seminars people are bombarded with American style persuasion techniques and given so-called examples to show that extraordinary profits, up to £60,000 per annum, can be made by dealing in these water filters. The aim is to entice people to spend their money to buy a stock of these items in the expectation that they will be able to sell them to third parties. For the good reasons I have stated, there is little demand for these filter kits in Ireland with the result that many of those who become involved end up with unsaleable kits on their hands and thousands of pounds of borrowed money lost.

The Director of Consumer Affairs in a recent comment on the operation of these companies said "pyramid companies' profits come not from the final customer but from the people who stock the products — the intermediary or distributor." The public should be protected from the predatory activities of these companies. This is a view that has been expressed also by the Director of Consumer Affairs, and I support and endorse it fully.

Let me say in conclusion that it may well be that the National Safety Association are concentrating on countries such as Ireland because they are coming under intense pressure in their home territory. They have been charged in Wisconsin in the United States with using "misrepresentation about the performance of their filters" and using "claims to attract multi-level distributors." They are reported to be under investigation in a total of 19 US States while in New York they were found to have carried out deceptive business and advertising practices. In Canada, they have been charged with 22 violations of the Canadian competition Act. It is for these reasons that they are now in Ireland exploiting vulnerable people who become victims of the ploy due to the lack of a jobs policy. It is incumbent on the Government, they can take no direct action, to warn the public to be on their guard and not to be taken in by the gloss and the hype of this company.

I thank the Deputy for raising this matter. I deplore the actions of firms of the kind he mentions, who are involved in pyramid selling. We should take every opportunity to highlight the matter. As the House is aware, the 1980 Act which is enforced by the Garda Síochána who are carrying out an investigation into the activities of the company concerned, forbids pyramid selling. While it is a matter for the courts to decide what penalty should be handed down, the penalties laid down are a maximum fine of £10,000 or two years imprisonment or both.

The matter has been highlighted in the newspapers and brought to the attention of the Department and, as I have said, the Garda are carrying out an investigation into it. I share the Deputy's sense of outrage because gullible people are being duped into, first, attending seminars where not alone will they be robbed but also have to pay a fee.

As I know nothing about the article itself I cannot comment on it but it seems there should be no need here for the use of water filters considering the amount of money, both national and European, which has been directed towards infra-structural projects. Gullible people are being told they can make a lot of money and money is being taken from them to attend on the day. Then they are left to sell their dubious articles on the market; it goes from person to person and so each layer of the pyramid is created. This practice has been reported to the Office of Consumer Affairs and they have taken it up in conjunction with our Department. The director is preparing a guide to the public on the issue of pyramid selling and such a guide will, I hope, help those who would otherwise get caught up in pyramid selling to avoid it.

From the buyer's point of view the adage caveat emptor holds true, but it can be extended to the people who would go to those seminars because they are entering into a transaction that they think will lead to untold wealth. It is a very mean con trick as well as being illegal. I and my Department will certainly do everything to highlight the dangers of a practice that is not only illegal but which is preying upon the gullibility and the emotions of people who are longing to get into the workplace and feel that this is an avenue to it. It is particularly despicable.

I would like to thank the Minister warmly for her very definite remarks on this.

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