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Dáil Éireann debate -
Tuesday, 21 Feb 1995

Vol. 449 No. 4

Written Answers - General Register Office Delays.

Michael Bell

Question:

75 Mr. Bell asked the Minister for Health if his attention has been drawn to the delay in the issuing of Death and Marriage Certificates from the registration office; if these delays are due to staff shortages; the average time taken to issue certificates; the number of certificates in each category issued by this office for each of the past five years; the number of staff employed in the office for the same period; the plans, if any, he has to improve the service to the public; and if he will make a statement on the matter. [3638/95]

Limerick East): The administration of the registration system in Ireland is a matter for An tArd-Chláraitheoir (the Registrar-General of Births, Deaths and Marriages), and for the local registrars who operate under his direction. It is not clear whether the Deputy's inquiry refers to a particular local registration office or the General Register Office. However, An tArd-Chláraitheoir has furnished the following information in respect of the specific queries raised by the Deputy, in so far as they relate to the General Register Office.

The waiting period for the issue of certificates in response to applications received by post is currently two to three weeks. The response time in respect of applications received by post is affected by factors such as the seasonal increase in demand for passports. The time required to issue a certificate in respect of any particular application depends on the accuracy and amount of information supplied by the applicant, and the time devoted by a staff member to searching the indexes and locating the relevant entry. For these reasons, the time required to issue a certificate can vary significantly.

The number of marriage and death certificates issued by the General Register Office during the past five years are:

Marriage Certificates

Death Certificates

1990

6,446

1,763

1991

5,755

1,653

1992

6,302

1,562

1993

5,986

1,711

1994

6,138

1,438

Details of the staff employed in the General Register Office during the same period are:

1 January 1990

45

1 January 1991

45

1 January 1992

41

1 January 1993

47

1 January 1994

48

These figures represent average whole time equivalents for the years in question.
In an effort to further improve the standard of service being provided to members of the public, the General Register Office is presently engaged in a significant programme to introduce modern computer technology, modernise structures and update the relevant legislation governing the discharge of the functions of the Registrar-General, including the issue of certificates.
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