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Dáil Éireann debate -
Tuesday, 16 Feb 1999

Vol. 500 No. 4

Written Answers. - Consumer Protection.

Ivor Callely

Question:

117 Mr. Callely asked the Tánaiste and Minister for Enterprise, Trade and Employment if she has satisfied herself that there is adequate protection in place for the consumer in all cases; her views on a recent television programme (details supplied) which highlighted serious fraud and irregularities particularly in the fitted kitchen business; and if she will make a statement on the matter. [4252/99]

A substantial body of legislation has been enacted over the years to protect consumers. Two of the more important measures are the Sale of Goods and Supply of Services Act, 1980, and the Consumer Information Act, 1978. The former gives various rights to consumers who buy or hire goods. Goods, for example, must be of merchantable quality and fit for the purpose for which they are intended. The Act includes provisions relating to manufacturers' or suppliers' guarantees. For example, a guarantee may not exclude or limit the rights of a consumer. Under the Act, the consumer has the right of redress through the courts.

The Consumer Information Act, 1978, protects consumers against false or misleading claims about goods, services and prices. Under the Act, it is an offence to make such claims to a material degree in the course of a business, trade or profession and the Director of Consumer Affairs has the power of prosecution in appropriate cases.
Matters relating to fraud are the responsibility of the Garda Síochána.
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