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Dáil Éireann debate -
Wednesday, 14 Feb 2001

Vol. 530 No. 4

Adjournment Debate. - Hospital Services.

I wish to outline to the Minister the reality of what is happening in my area on the north side of Dublin. I can give six examples of cases in the past six weeks where the health service has dismally failed to meet the requirements the public should expect. Only this week I met a woman who is 71 years of age and who has been waiting five weeks for a cataract operation. She is almost blind. She finally got an appointment two weeks ago but then it was cancelled at short notice and she will not get another one for a month. I had another case of a seriously ill 82 year old woman who was brought into the accident and emergency department. She had to wait two days on a trolley before she was admitted. I had a case of a pensioner with leukaemia and a blood clotting disorder who was ordered to be admitted immediately after an ECG in Beaumont Hospital. She had to go to the accident and emergency department where she waited 34 hours before being admitted. Another case is that of a woman with a two inch cavity in her skull who is waiting for neurosurgery. She has been told her case is not urgent and she will have to wait years for attention. An adult who is seeking to get his or her first referral to an ENT consultant in the Mater Hospital will have to wait 19 months.

When the Minister responded to the publication of this report he said there was nothing new in it. If he is serious that there is nothing new in this catalogue of cases he must accept that the health services on the north side have collapsed and that we are failing to deliver to a standard that is acceptable in 2001 when the Celtic tiger is supposed to be delivering great opportunities. They are not being delivered to people in their declining years who need care.

That survey I carried out over a period of two months shows the reality of under-investment in the service. There has been a 20% increase in the number of people over 65 years of age on the north side of Dublin in the past decade. During that period we have seen a decline in the number of public beds available to treat them. Not surprisingly, waiting lists for public surgery have soared. They are up 45% in Beaumont Hospital and the Mater Hospital in the past three years. Almost 60% of those on the waiting lists in those two hospitals must wait more than the time assigned by the Government as the standard that should be met. One in six patients stay in casualty departments in excess of 24 hours waiting for treatment. Some 30% of cases which are designated as urgent by the triage nurse when they are admitted cannot be seen within four hours. Nursing staff is turning over at a phenomenal rate. There is a staff turnover of 25% across those hospitals and that rises to 30% in casualty departments. People are leaving because they are stressed out as they cannot deliver a service to the professional standards required.

There is a serious problem of inequity and a two-tier system. The survey I did showed that private patients receive 60% more elective surgery treatments than public patients in the northside hospitals, although private patients are a smaller part of the population and they have lower health needs against any standard. The two tier health service is alive and well and thriving.

We must have a clear commitment to a strategic plan to deal with these issues. It is not enough to have stop gap measures, such as those the Minister announced this year where he is taking nursing home beds from a system on the north side. There is a 43% shortage of nursing home beds per head of population compared to the rest of the health board area. Yet the Minister will take away the few available nursing home beds and assign them to hospital work. We need serious investment in this system. This study includes a set of realistic proposals, many of which could be achieved in the short term. Rather than the Minister saying there is nothing new in it, I would like to see action on some of these practical proposals by people working at the coalface.

I thank the Deputy for raising this issue. We are in the process of preparing a strategic plan on the development of our health services. I initiated that process. A significant infrastructure is being put in place to ensure widespread consultation with all stakeholders in the health service and with the public so they have a significant input into that health strategy. We will announce further details in that regard shortly.

Responsibility for the provision of health and social services, which includes accident and emergency services, in the eastern region rests with the Eastern Regional Health Authority. The improvement of accident and emergency services in the region has already been identified as a priority matter for the authority and it has established a dedicated team to review services in the region as a whole. From this review the authority intends to put forward a comprehensive policy for accident and emergency services which it expects will overcome many of the problems currently experienced in accident and emergency departments.

The authority will be seeking to redress any imbalance in emergency care in terms of access, appropriateness and quality. In particular, the review will examine issues such as the physical and human resource requirements to reduce waiting times for treatment and admission in accident and emergency departments. The review will also seek to improve emergency access to treatment through a detailed examination of policies, procedures and protocols for emergency services. It will also consider the provision of alternative care options for persons presenting with minor injuries. These options will include general practitioner out of hours services in community or hospital settings.

For patients who require admission to hospital, the shortage of sub-acute beds has caused problems in that acute hospitals have not been able to discharge patients in sufficient numbers and quickly enough to cater for new patients requiring admission to the hospital, particularly those in accident and emergency departments.

My Department is committed to ensuring that hospitals are in a position to respond to the need for their services, particularly during periods of peak demand. In recent years my Department has allocated significant additional funding to hospitals providing accident and emergency ser vices, particularly in the eastern region, to enable them to continue to implement various initiatives aimed at addressing difficulties experienced in their accident and emergency departments. These initiatives include measures to free up beds for emergency admissions through the provision of alternative step-down facilities for patients occupying beds in acute hospitals for lengthy periods. They allow for the provision of enhanced staffing levels, the development of rapid diagnostic systems for common emergency presentations, continued development of treatment/observation areas in accident and emergency departments and improved access for general practitioners to urgent specialist opinion. Part of the additional funding is used to fund a public education campaign aimed at increasing public awareness regarding the appropriate use of accident and emergency departments with a particular emphasis on persuading persons with minor ailments to attend their general practitioner rather than an accident and emergency department in an acute hospital.

At national level I have initiated a national review of bed capacity in both the acute and non-acute sectors. That is the type of strategic review in which we are currently engaged. The review is being conducted by my Department in conjunction with the Department of Finance and in consultation with the social partners. The interim findings of the review have been presented to Government and they have identified a range of short to medium-term investment proposals aimed at addressing identified service difficulties in both sectors. Further work is now being undertaken to develop a longer term investment strategy for the acute and non-acute sectors. The second phase of the review will be completed in late spring.

As part of the review, I announced in October 2000 a £25 million investment package to help alleviate anticipated service pressures and to maintain services to patients in the acute hospital sector over the winter period. The investment package was targeted at a number of key areas, including approval to recruit 29 additional accident and emergency consultants, approval to recruit 15 additional consultant anaesthetists, provision for the contracting of at least 500 additional nursing home places for patients who have completed the acute phase of treatment, provision of additional aids and supports for older persons, the development of a new acute assessment unit at St. James's Hospital, Dublin, and the provision of a number of minor injury and respiratory units in the eastern region. The appointment of additional consultants is under way and the advertisements have been placed. This is about putting senior decision makers in all our accident and emergency departments. That is the largest significant investment in accident and emergency or in any speciality at any one time. The provision of medical appliances and aids is to try to facilitate the discharge of older persons from hospital and back into the community where supports are required.

We have provided £10 million to the ERHA to alleviate anticipated service pressures and to maintain services to patients in the acute hospital sector over the winter period 2000-01. That package included provision for the contracting of private nursing home beds which facilitates the discharge of patients to convalescence care. I also recently gave approval to the Eastern Regional Health Authority to purchase St. Joseph's private hospital in Raheny in Dublin. Subject to the completion of the sale between the parties involved, additional funding under the national development plan is being allocated to the ERHA to fund the purchase.

A range of services is being considered for the site, including the provision of specialist and day care services with the aim of reducing the number of public patients currently on waiting lists for treatment. The purchase of St. Joseph's will facilitate additions to the range of services currently being provided by the Northern Area Health Board and other public health service providers in the area.

The decision to purchase St. Joseph's Hospital is evidence of my commitment, and that of the Government, to address bed capacity deficits in the region and in the health service overall.

We are well aware of the difficulties and of the need to significantly improve accessibility to acute hospital services in general and particularly those on the northside of Dublin. We are definitely taking concrete steps to improve the situation.

More beds are needed.

We will do it.

It is no good just switching them around.

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