Written Answers. - Goods Receipts.

Richard Bruton

Question:

122 Mr. R. Bruton asked the Tánaiste and Minister for Enterprise, Trade and Employment her views on whether there should be a legal obligation to provide a receipt for goods sold by retailers. [7705/01]

The Sale of Goods and Supply of Services Act, 1980, provides that goods should be of merchantable quality, fit for the purpose which they are intended and as described. This is an area of civil law and if goods or services purchased do not meet this criteria the consumer is normally entitled to a repair, replacement or refund, whichever is agreed between the supplier and the consumer to be most appropriate.

It is my understanding that as proof of purchase is generally required in the event of a dispute, it is the practice of most retailers to provide receipts. Where this is not the case it is open to a consumer to request a receipt, and if told that this will not be available to take their custom elsewhere. Neither my Department nor the Director of Consumer Affairs is aware of any difficulties being experienced by consumers in this area and from a practical point of view I do not see what purpose there would be in introducing a legal obligation of the type suggested by the Deputy.